Hello mortgageman,

Sorry for this inconvenience but please notice that we cannot provide support for your customizations and for untested plugins. My idea is to make a new clean install from scratch via FTP way, remove all of the untested plugins and use only required plugins and rule out any conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hi,

It seems to be an Articles Bottom Ad which is empty as you can see here -> https://www.screencast.com/t/M28SJtI8lzK Check the Theme panel, Ads section and disable from there.

Thanks for the message!

Hello sdmx,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello monsur,

Please keep in mind that we built this speed booster plugin and for more information about how it can be used, please refer to the following topic here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

Hope this helps!

Thanks for your understanding!

Hello monsur,

You should use the Youtube or Vimeo playlist elements from TD Composer, according to our documentation here -> https://forum.tagdiv.com/video-playlist-2/

Hope this helps!

Thanks.

Hello majorfuss,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello sebdicam,

Please provide your website URL and some useful screenshots where to show me what exactly you want to change. I need this so I will be able to provide a more accurate response/code.

Thanks for your understanding!

Hello opusuno,

Notice that the number of related posts is four as you can see here -> https://www.screencast.com/t/V8xNNLcd If you want to change this number you should check here -> https://docs.woocommerce.com/document/change-number-of-related-products-output/

Thanks for your understanding!

Hello Staezione,

It seems to be strange. I have tested your website on Firefox browser and your ads seem to work as expected, as you can see here -> https://www.screencast.com/t/uX4dJmzZ If the problem will continue to be there, please try to disable all of the untested plugins, clear all the caches and check the results. Also, if the issue will persist, you should contact the Google Adsense department and check the results.

Thanks for your understanding!

Hello AniaOkuKo,

Make sure that you are using the latest theme version installed via FTP way because this is the surest method in this case. Check your system status to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps!

Thanks for your understanding!

Hello,

I have inspected your Adsense and it seems that code is not delivered as expected. Please ensure that you have followed all these steps from here -> https://support.google.com/adsense/answer/7036617?hl=en&utm_source=aso&utm_medium=link&utm_campaign=ww-ww-et-asfe_

Thanks.

Hello sebdicam,

Yes, it’s possible but only via such a Custom CSS code because the theme does not have any such an option that allows you to do this from Theme panel, sorry! You should check the following guide here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ because there you will find how you can create your Custom CSS code based on Inspector browser.

Hope this helps!

Thanks for your understanding!

Hi,

Try the code below ->

#tf-embed-5a3911a39f495{
width: 100%!important;
}

Thanks.

Hello hvalverde,

Please refer to this topic here -> https://forum.tagdiv.com/topic/adjusting-the-drop-down-menu/

Thanks.

Hello ShepardSR,

Unfortunately, the theme does not have any such an option that allows you to add the InstantVIew on Telegram, sorry! In the future, the update will be implemented this social network but only the option for sharing on this social network. So, if you want to add this feature, notice that you should try to find a plugin for this and check the results. Please refer here -> http://www.wpbeginner.com/plugins/how-to-integrate-your-wordpress-site-with-telegram/ Maybe this tutorial is useful for you.

Thanks for your understanding!

Hello,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. MAke sure that all of your untested plugins were deactivated if you are using something like this because this is the first step for WordPress debugging.

Thanks for your understanding!

Hello ultimate28

The related articles on post pages can be managed from Theme panel, from here -> https://www.screencast.com/t/ccEd8F2xpD Also, if you want to edit the code for this section, you should edit the td_block_related_posts.php like this -> https://www.screencast.com/t/BUbrLNNKb

Thanks for the message!

Hello johnfelipe,

Unfortunately, I have inspected your backend page but I saw that I do not have any access to your panel and plugins section. It seems that the TD Composer works as expected, without any problems. Regarding on WPBakery Visual Composer, please notice that regard is not theme’s related and as I have explained you above, the multi-site has not been tested with our theme and also, we cannot provide support for this, sorry! For more information about this, please check here -> https://blog.visualcomposer.io/what-is-wordpress-multisite-explained/

Thanks.

Hello tacomaweekly,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, you should provide a full FTP access.

Thanks for your understanding!

Hello godfatherblog

I have inspected your website and I did not saw any flash regarding on your title posts from your blocks. It seems to work as expected. If the problem will reappear, I suggest you make a new clean install from scratch via FTP way because this is the surest theme method and also, if you are using some untested plugins, try to disable all of them and leave just only the plugins that come bundled with the theme’s packet.

Thanks for your understanding!

Hello,

I have inspected your website and I saw that you are using some untested plugins for your sidebar and also, I saw that you are using some iframes for that section. As a quick workaround for your first image from your sidebar, you should try using the code below and place the custom CSS code in Advanced CSS code for tablets.
The code is ->

.vc_widget_sidebar .td_block_image_box .td-custom-image a{
height:300px!important;
}

The result is here -> https://www.screencast.com/t/V65x0lVx

For the second one, I saw that you are using an iframe which cannot be set up because the code comes from an untested plugin, as you can see here -> https://www.screencast.com/t/MNgutGcvO
Sorry for this inconvenience but please notice that we cannot provide support for untested plugins, sorry!
We recommend using only the plugins which are tested with our theme if you want to bring best theme results.

Thanks for your understanding!

Hello panchayatitimes,

Ensure that you are using the latest theme version installed via FTP way because this is the surest theme method in this case. Then, you should check your plugin’s list and if you are using some untested plugins, try to disable all of them and leave just to active only the plugins that come bundled with the theme core file to rule out any conflicting plugins.

Thanks for your understanding!

Hello TVDinner,

Please notice that our theme has a big list of header styles which uses the logo in different places, according to our documentation here -> https://forum.tagdiv.com/newsmag-header-styles/
Please keep in mind that we do not recommend to increase or decrease the logo from our header styles because you simply break the header layout. It’s not a simple task for this changing and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Hope this helps!

Thanks for the message!

Hello hhadmin,

Unfortunately, please notice that our theme does not have any such an option that allows you to make a new menu bar for a certain page, sorry! Notice that the menu can be made only from WordPress and it will be applied to the entire theme. If you want to create a new menu for a specific page, you should find a plugin with this functionality and check how it will work.

Thanks for your understanding!

Hello DavidSiqueiros,

Please keep in mind that the Editor Picks is just a simple block 7 which come by default with footer templates as you can see here -> https://forum.tagdiv.com/newsmag-footer-templates-2/ If you want to customize your footer template you should use the Footer Template Style 5 because this template allows you to add any type of block you want.

Thanks for your understanding!