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Catalin
tagDiv Staff

Helo paulfogg,

Please notice that if you want to update the Visual Composer, you should download the latest theme version from Theme Forest and check the results. If you do not remember your Envato Account, you should contact them and tell the problem because they should be able to recover the password, sorry!

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mortgageman,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, before sending us this email, please disable all of the untested plugins because this is the first step for WordPress debugging.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello elimiz,

It seems to be a problem on your website which does not come from our theme. First of all. try to make a new clean install from scratch via FTP way, clear all the caches, purge CDN files if you are using something like this and check the results. Please refer to the following topic here -> https://forum.tagdiv.com/topic/scripts-blocking-website-from-loading/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

The main code which hides this pagination is below. If you want to hide this for a specific page, in front of this code you should add the specific class for what kind of page you want that code to be applied. (post page ID, etc.)
In the future, if you have any other problem, please open a NEW topic.

Thanks for the message!

Catalin
tagDiv Staff

Hello morpheus94,

Unfortunately, please keep in mind that there is talking about two different theme’s layouts, sorry! First of all, the width of our theme is smaller than what you want to do like in that example and that thing cannot be changed very easy. Please check our documentation before starting a new project -> https://forum.tagdiv.com/header-ads-adsense/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello blamprou,

Please update the theme to the latest version of it which is 8.5.1, clear all the caches and remove all of the untested plugins which can interact with the theme core files and causes a lot of problems with the theme. -> https://www.screencast.com/t/eokp0hQG

Thanks for the message!

Catalin
tagDiv Staff

Hello The Irish Place,

Please notice that each demo has the own fonts used and if you want to change it you should check the Theme panel and change the font from there. Also, if your Theme panel does not have anything, please check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello majorfuss,

Please keep in mind that there is not talking about Excerpts. It’s just talking about subtitle and if you want to change the font-style of this element, you should use a bit of CSS code. Try the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-post-template-13 .td-post-sub-title{
font-style:normal;
}

The result is here -> https://www.screencast.com/t/od4lyadj

Thanks for the message!

Catalin
tagDiv Staff

Hello ultimate28,

You should reduce it if you are using a bit of CSS code. Try to inspect that section with the Inspector Browser and try to create your custom CSS code, according to our documentation here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mortgageman,

I understand and I saw that you are using an image box element from our page builder but there it seems that you are using such a code which come from untested plugins and that’s why I said this thing. You should not use any untested plugins if you want to achieve good results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello stephane.roy,

I have tested on my side the Unique Articles on pages and everything seems to work as expected, without any problems. For example, I have added two blocks filtered by different categories and it did not saw duplicate posts. Try to save all of these settings and check the results. If the problem is still there, please provide some useful screenshots with this problem and also, provide your website URL.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello strawberrybase,

What kind of ad do you are using it? Please keep in mind that our theme has been designed to use only the Google AdSense ads and for more information about this, please check here -> https://forum.tagdiv.com/header-ads-adsense/ I have inspected your setup page and I saw that you are not using this kind of ads and most likely, that’s why you do not bring good results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Alle79,

I have inspected your website and I saw that you are using the Mobile Theme. Right! Please notice that plugin has some special features which make it different than the desktop version. For a better understanding, please check here -> https://forum.tagdiv.com/topic/mobile-theme-25/

Thanks for the message!

Catalin
tagDiv Staff

Hello Hansjörg Leichsenring,

If you want to create your own header style, please check you should edit the header folder files from here -> https://www.screencast.com/t/3XgvcSBvx If you are not aware of the steps which are needed to take, in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Here is talking about a JavaScript and jQuery code. So, if you want to change or remove this pagination you should edit the tagdiv_theme.js core files from here -> https://www.screencast.com/t/d4aMFraoGtqd If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello nnc247,

Unfortunately, this plugin has not been tested with this plugin and also, we cannot say for sure if it will work or not with the theme, sorry! You should try using the AdRotate plugin because some of our users use it and they were declared satisfied with the functionality of this plugin. Try it and check the results. Also, for more information about theme ads please check here -> https://forum.tagdiv.com/newsmag-header-ads/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

I suppose that your problem comes because your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools.

Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.

Thank you!

Catalin
tagDiv Staff

Hello Mariano Jonte,

Please refer to the following documentation here -> https://forum.tagdiv.com/newsmag-header-ads/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please provide your website URL so I can take a closer look at it.

Thanks.

Catalin
tagDiv Staff

Hello,

Unfortunately, I do not exactly understand what tag style do you are referring? Please notice that if you want to change the style for TAG page you should change from here -> https://www.screencast.com/t/mDEcST9FOudU If is not what you mean, you should provide more details about this regard, so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello ultimate28,

Please notice that for each post template, the related post is called in that section here -> https://www.screencast.com/t/XDgiI73SH and if you want to add something like the code below this you should add in that kind of folder, according to your post template used by you.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

The most simples way, in this case, is to use the header style 6 because this is the easy way to achieve as you wish as you can see here -> https://www.screencast.com/t/H35si9zC Otherwise, if you are not aware of the all steps which are needed to take in this case, and if you want to add some code in PHP, please consider hiring a freelancer/developer to help you because we cannot provide support for untested plugins.

Thanks.

Catalin
tagDiv Staff

Hello Staezione,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, before sending us this email, ensure that you have disabled all of the untested plugins to rule out any conflicting plugins.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello jralvarogonzalez,

I have inspected your website and I did not saw any blue color for your post titles, sorry! All of these seems to be black. So, if you want to change this, notice that you should check the Theme panel and make these changes from there -> https://forum.tagdiv.com/theme-colors-introduction/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ufuksen,

I have inspected your website page and I saw that your search page is using the module_16 which are not working good. Please try to disable all of the untested plugins because I saw that you are using something like this which can interact with the theme core files and causes a lot of unknown issues. Try to disable all of these and leave just to active only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If the problem is still there, I recommend you to make a new clean install from scratch via FTP way, clear all the caches and check the results. Please keep in mind that I have tested this module to my website and the search results seem to work as expected, without any problems. Try to clear all the caches, purge CDN files if you are using something like this and check the results. The problem is that the thumbs for search template are not right cropped and that’s why you do not bring good results. Check here -> https://www.screencast.com/t/ft726CVpMX After you have followed all of these steps and if the problem is still there, you should Regenerate your thumbnails with Thumbnails Regenerate or Force Regenerate.

Hope this helps and let us know how it goes!

Thanks for your understanding!

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