Hi,

If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you. Also, provide the CPanel access for more deeper investigations. You can provide there some useful screenshots with your errors so I will be able to identify them and also, so I will be able to provide a more accurate response.

Thank you!

Hi mclanfranconi,

Unfortunately, it seems to be a strange issue regarding your Google AdSense. We have made some tests on my website and the Google Adsense code seems to rule as expected, without any problems. Notice that our theme only take your Ad Code and display it on the frontend and it is not changed by the theme, sorry! Please check the code below and place it in Theme panel -> Cusotm CSS Area and check the results. As a quick solution ->

@media(max-width:767px){.adsbygoogle{
margin-left:-20px!important;
}
}

The result is here -> https://www.screencast.com/t/KDduY2pxdPCz

Thank you!

Hi,

Unfortunately, the theme mobile theme homepage cannot be changed, sorry! This plugin has a default layout on mobile and if you want to change it you need to do it yourself through the code. For more information about this plugin, please check the documentation from here -> https://forum.tagdiv.com/the-mobile-theme/ Check the mobile plugin files from here -> https://www.screencast.com/t/LqPVxNh2hJ

Thank you!

Hi,

Thank you for your suggestion! I have added to our list of improvements but please notice that we cannot say for sure if it will be or not implemented in our future updates, sorry!

Thank you!

Hi,

Unfortunately, the only way to make your posts to be wide is with Cloud Template, sorry!

Thank you for your understanding!

Hi,

Unfortunately, please notice that we cannot provide support for optimization services, sorry! This is not covered by our license and it implies custom work, sorry! as a hint, you can check the following useful guide from here -> https://onlinemediamasters.com/12-ways-to-seo-your-new-wordpress-website/

Thank you!

Hi,

Unfortunately, the theme does not have any such an option that allows you to do this, sorry! By default, the theme comes configured with this setting and it cannot be easily changed, sorry! If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we can not provide custom work at the moment, sorry!

Thank you!

Hi,

Unfortunately, the WPBackey sohuld not be activated because this plugin comes bundled with our theme packet. Please check the following topic from here -> https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins to see the difference between a bundled and a standalone plugin.

Thank you!

Hi,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thank you!

Hi,

1)If you want to have a custom header for each category, you need to use the Cloud Template Library for that and create a new category template for each of your category. Please check the documentation from here -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/

2)Unfortunately, the theme does not have any such an option that allows you to do this, sorry! If you want to develop the mega menu functionality, you need to check the theme core files where this element is created and edit it. Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you!

Thank you!

Hi,

Unfortunately, I do not exaclty understand what you mean, sorry! Make sure that you have correctly checked this option at the column if you want to have the sticky functionality. Provide more details if is not what you mean.

Thank you!

Hi,

We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you for your understanding!

Hi,

Unfortunately, the theme has not been tested with this such a video shortcode, sorry! You need to simply insert the video at the Featured Video format from the post edit section if you want to have a video post.

Thank you!

Hi,

If you are referring to the Mobile Image Caption, like this -> https://www.screencast.com/t/dJvyJr9KlRt Notice that the Modal image title does not exists, sorry! This is the only function in this case.

Thank you!

Hi,

We need your CPanel or FTP access so we can make some deeper investigations and also, so we can try to increase your system status parameters. Please send them to our email at contact@tagdiv.com. These details have also been requested by my colleague by email and we have not received them yet.

Thank you!

Hi,

Please provide more details about your errors received and what exactly you cannot make with our Cloud Template so we can provide a more accurate response.

Thank you!

Hi,

Unfortunately, until now, we do not have any bad reports in this case, sorry! Please notice that our theme uses the basic and default WordPress functionality when you public a post and it takes the WordPress time zone and also, doesn’t change it, sorry! Please try to switch your website to a default theme and check if the problem will persist or not. Also, check your plugins list and remove all of the untested ones because might be some interferences between them which causes a lot of unknown issues.

Thank you!

Hi,

Yes, the theme has this functionality. Please check the theme panel and activate it from here -> https://www.screencast.com/t/7ah7Eord

Hope this helps!

Thank you!

Hi,

Unfortunately, your screen does not help us any more! Please provide more details about your warnings and what and what exactly these warnings contain.

Thank you!

Hi,

If you want to add something like this, you need to use such a custom function for that. Please check the following useful guide from here -> https://isabelcastillo.com/auto-ads-amp-wordpress

Hope this helps!

Thank you!

Hi,

Please notice that the AMP works only on mobile (AMP = Accelerated Mobile Pages). Notice that AMP does not work on desktop devices. For more information about AMP functionality, please check the official documentation of that project. Check here -> https://amp.dev/

Thank you for oyur understanding!

Hi,

Unfortunately, the theme does not have any such an option that allows you to change the height value, sorry! Notice that value automatically comes with the theme and which is 580px, the height of the thumbnail which is used by that slider, as you can see here ->
https://www.screencast.com/t/hmGFGs5g3fDo Te only way in this case, if you want to change this value is to do it manually, through such custom CSS code. As an example, you can use the code below and place it in Theme panel -> Cusotm CSS area.

.td-theme-slider.iosSlider-col-3 .td_module_slide {
height: 500px;
}

Hope this helps!

Thank you!

Hi,

Unfortunately, I do not understand what’s your request. Please provide more details about it so I can provide a more accurate response.

Thank you

Hi,

Check your Theme Accent Color and the setting from your block, as you can see here -> https://www.screencast.com/t/RLTwBf0rvB You can change the value color from that section.

Thank you!

Hi,

Unfortunately, there is no option for this at the moment. If you edit the PHP files you will make all posts open in new tabs. If this is what you want, you can add
target=”_blank”

here: http://screencast.com/t/4W7ikxysFjDy
Simply add it before the closing bracket for the tag.

I hope this helps.

Thank you!