Hi,

Unfortunately, that functionality is not valid for Newsmag, sorry! If you want to hide the header and the footer for your landing page, you need to use a bit of CSS code for that. You can provide your website with the exact URL where you want to have that landing page so I can provide a more accurate response.

Thank you!

Hi,

What kind of theme did you use? You have written to us on Newsmag forum. That theme does not support the Mobile Theme but only the Newspaper. Provide your website URL so I will be able to take a closer look at it and also so I will be able to provide a more accurate response.

Thank you!

Hi,

Unfortunately, the Newsmag does not support the full stretch ROW functionality and therefore, the width of the theme cannot be changed, sorry!

Thank you for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it and also, give me admin credentials for that. Provide there the link of this topic so we can quickly identify you.

Thank you!

Hi,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CND files and check the results. If the problem is still there, please let us know.

Thank you!

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ It is possible that when you activate the Storefront theme to be created some transients and when you roll back to Newspaper theme, appears some these errors. Try to clear all of these according to the following useful guides from here -> https://www.wpbeginner.com/plugins/how-to-manage-and-delete-transients-in-wordpress/ -> https://isabelcastillo.com/delete-all-transients-wordpress.

Hope this helps!

Thank you!

Hi,

There’s an option for it in Theme panel -> https://www.screencast.com/t/l4KsXj8g

Thank you!

Hi,

Please notice that your post title length should have to be the same if you want to achieve good results. You can try to import our demo section and see how it works and then you need to add your content. This is talking about design. All of these adjustments sohuld have to be made by yourself because we cannot provide additional services for this, sorry!

Thank you!

Hi,

The best solution for optimizing your images remain the Photoshop tool. Check here -> https://themeisle.com/blog/wordpress-image-optimizer-plugins-compared/

Thank you!

Hi,

Please remove the WP Rocket plugin together with all of the untested plugins, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

Hi,

Please read our support policy from here -> https://forum.tagdiv.com/newspaper-theme-support/

Thanks.

Hi,

Unfortunately, in that case, you need to use another Pos Template which does not display you the featured image, like post template style 5,12 or you can create your own post template using the Cloud Library template. Check the documentation from here -> https://forum.tagdiv.com/footer-templates/ -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thank you!

Hi,

Please provide oyur website URL so I can take a closer look at that section and also, so I will be able to provide a more accurate response.

Thanks.

Hi,

This is the default functionality of WordPress. The CPT has another taxonomy and it will not work with our Cloud Template Library, sorry! In principle, the Cloud Template is a CPT which has been designed to works as expected with all the theme’s elements.

Thank you for your understanding!

Hi,

Please try using the code below and place it in Theme panel -> Custom CSS area.

#like-post-wrapper-143743673-60590-5ca46c162e0ed{
display:none;
}

Thank you!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we identify you. Also, can provide the CPanel access.

Thank you!

Hi,

There’s an option for it in Theme panel from here -> https://www.screencast.com/t/d119JjL2

Thank you!

Hi,

If you want to have this functionality on your website you need to follow our documentation from here -> https://forum.tagdiv.com/weather-widget-newsmag/

Thank you!

Hi,

I suppose that your custom CSS code has been added inside your Live CSS area from here
-> https://www.screencast.com/t/SaPw8B3UGE5 Check this section.

Thank you!

Hi,

Make sure if you are using the latest version of the theme and also, the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hi,

Do you are referring to these elements from here -> https://www.screencast.com/t/x3koqYqXRDV I have made some tests on my website and all of these seems to works as expected. There’s no problem in this case.; Everything seems to work as expected. Provide more details about your problem so I will be able to provide a more accurate response.

Thank you!

Hi,

Unfortunately, the theme does not have any such an option at the moment, sorry! As you want to achieve involves doing such additional customization and we can not provide something like this at the moment, sorry! I have checked again your support status and it seems to be expired a long time ago, sorry! -> https://www.screencast.com/t/B3f5dEhx
This discussion was also on the mail and it remains that if you still need more support you will renew it.

Thank you for oyur understanding!

Hi,

If you want to achieve that section you can easily import it from your Cloud Template Library from here -> https://cloud.tagdiv.com/#/single/page/Blocks/746

Thank you!

Hi,

Please take a screen to your system status and provide here. Also, make sure if you are using the latest version of the theme installed via FTP way, remove all fo untested plugins, clear all the caches, purge CDN files and check the results.

Thank you!

Hi skpscv,

Thank you for oyur email! We will investigate it and we will respond to you as soon as possible.

Thanks.