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Catalin
tagDiv Staff

Hi Matjoez,

I have seen that your “About Me” page has been created with TD Composer and the AMP will do not recognize these shortcodes. You can simply create that page using the Mobile Editor, using only the Image and text without any TD Composer elements or with Gutenberg. -> https://www.screencast.com/t/YYbzlxUq If you will use the AMP with our Mobile Theme, you will have the menu navigation bar, otherwise, you will do not have it.

Hope this helps!

Thank you!

Catalin
tagDiv Staff

Hi,

If you want to read more details about Custom Post Type, please check here -> https://forum.tagdiv.com/custom-post-type-support/ Also, please notice that the CPT cannot be used with Cloud Library Template, sorry!

Thank you!

Catalin
tagDiv Staff

Hi,

I have checked your post page again and I saw that your Social Sharing comes from another plugin that our Social Counter, sorry! -> https://www.screencast.com/t/Nr2htKeV If you will turn off this plugin and enable the Social sharing functionality to your post, on AMP should works as expected. Please notice that we cannot provide support for untested plugins and also, we cannot say for sure if it will work or not as expected with our theme, sorry!

Thank you for your understanding!

Catalin
tagDiv Staff

Hi,

Unfortunately, the sidebar is not available for mobile mode and AMP. The width is too short and that’s why the sidebar does not show.

Thank you for your understanding!

Catalin
tagDiv Staff

Hi,

Do you are referring to this title from here -> https://www.screencast.com/t/em771HkLu5t2? Notice that section cannot be managed by the theme but it can be controlled by the Seo Yoast plugin. Please check below ->
https://yoast.com/wordpress/plugins/seo/titles-and-meta-descriptions/
https://kb.yoast.com/kb/yoast-wordpress-seo-titles-metas-template-variables/

So you can set a general title for all the categories at once – http://prntscr.com/n2zipj

Thanks.

Catalin
tagDiv Staff

Hi,

When you update the theme, the old plugin will be disabled and it is necessary to update them from the Plugins section from here -> https://www.screencast.com/t/VbY3X1slg Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Catalin
tagDiv Staff

Hi,

If you want to change the heading from module title from H3 to H2 you should edit the core file and change from there, like this -> http://screencast.com/t/BJwFFY2YLV If is not what you mean, provide more details so I will be able to provide a more accurate response.

Hope this helps!

Thank you for your understanding!

Catalin
tagDiv Staff

Hi,

The Visual Composer comes bundled with this package, and it no requires some activation. You only install it according to our useful guide which can be read from here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Regarding on Revolution Slider, notice that’s no problem with it and seems to return well results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

I have checked your website and it seems that you have some padding-top applied to your body. Use the code below and place it in Theme panel -> Cusotm CSS area.

body{
padding:0!important;
}

Thank you!

Catalin
tagDiv Staff

Hi,

Notice that you can use the Woocommerce plugin because this one is fully compatible with the theme. Please check the official documentation from here -> https://docs.woocommerce.com/documentation/plugins/woocommerce/ If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thank you for your understanding!

Catalin
tagDiv Staff

Hi,

Please check the basic functionality of out tagDiv Slide gallery from here -> https://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/ If is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response.

Thank you!

Catalin
tagDiv Staff

Hi,

Please provide your website URL so I can take a closer look at it. Do you are using the mobile theme? Please notice that if you are using the default general responsive mode, you can set up from the block settings what kind of posts to appears on the front end. If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thank you for the message!

Catalin
tagDiv Staff

Hi,

If you want to edit the mobile theme section, notice that you sohuld edit the theme core files where the plugin’s core is created from here -> https://www.screencast.com/t/38cQTu8YLOTH This is not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide cusotm work at the moment, sorry!

Thank you!

Catalin
tagDiv Staff

Hi,

Unfortunately, there’s no simple task in this case which involves doing such additional customizations and please notices that we cannot provide custom work at the moment, sorry!
Usually, we recommend the developers from studio.envato.com.

Thank you!

Catalin
tagDiv Staff

Hi,

I have checked more than 15 posts of your website but I did not saw your duplicate Like button at the bottom of your page, sorry! Please provide the exact link with the problem so I can identify it closer that section and also, so I will be able to provide a more accurate response.
Regarding the moving of your “HOME” menu items, please notice that when you have correctly made that change and save it as properly, it sohuld works as expected. Ensure that your modification has successfully saved in order to achieve good theme results. Otherwise, please check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there after you have made these changes, please let us know.

Thank you!

Catalin
tagDiv Staff

Hi,

Please notice that issues -> https://www.screencast.com/t/iyNCT59jj8 are not theme related and if you want to solve this, you should check some online fixes and solution in this regard. You can check the following hints from here -> https://enable-cors.org/server_nginx.html -> http://serverfault.com/questions/162429/how-do-i-add-access-control-allow-origin-in-nginx -> http://oskarhane.com/avoid-cors-with-nginx-proxy_pass/

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Yes, it is possible if you will use such a custom CSS code for that. Use the code below and place it in Theme panel -> Cusotm CSS area.

#td-top-search{
display:none;
}

Thank you!

Catalin
tagDiv Staff

Hi,

If you want to share us screenshots you need to use such an online tool for that case, like Jing or Light Shot, for example. Sorry, I need some details about your problem so I can identify it.

Thank you!

Catalin
tagDiv Staff

Hi,

Yes there is a way to an autoplay YouTube video in the post, here is some documentation for it https://forum.tagdiv.com/video-playlist-2/
If you wish to autoplay video all you need to do is to set playlist_auto_play=”1″ ( 0 for autoplay off ) here are some examples: https://www.screencast.com/t/MmHo5fci6W

Hope that help!

Thank you.

Catalin
tagDiv Staff

Hi Cosmic,

Please keep in mind that Instagram functionality has been tested with the latest WordPress version with Gutenberg and it seems to work as expected. If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thank you for the message!

Catalin
tagDiv Staff

Hi,

Ensure that you have updated the theme and the required plugins, clear all the caches and check the results. I have made some tests with social counter and it seems to return well results.

Hope this helps and let us know how it goes!

Thank you!

Catalin
tagDiv Staff

Hi,

Please check the Widgets section from here -> https://www.screencast.com/t/Oeyf5rjBV You need to identify which sidebar from here you have set up for your posts and then, you can edit it from that section.

Hope this helps!

Thank you!

Catalin
tagDiv Staff

Hi,

I have replied in the following topic from here -> https://forum.tagdiv.com/topic/amp-thing/#post-286648 Please check what I said you there and check the results.

I look forward to helping you!

Thank you!

Catalin
tagDiv Staff

Hi all,

So you only want to use the AMP plugin and not the mobile theme? Then please be sure to use the “classic” option in the AMP settings https://www.screencast.com/t/TWR2lBgh if you want to integrate AMP with the mobile theme, please follow the guide. Check the guide from here -> https://tagdiv.com/amp-newspaper-theme/

Hope this helps!

I look forward to helping you!

Thank you!

Catalin
tagDiv Staff

Hi,

Unfortunately, the CPT can’t be edited with TD Composer, sorry! By the way, using the TD Composer, please notice that you can create your own wanted post type using the Cloud Library template. Please check the following useful guide from here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thank you!

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