Hi,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

You can use the Column Text or Text with Title element if you want to display your wanted shortcode with TD Composer.

Thank you!

Hi,

In this case, you need to change your homepage from Static one to be sorted by your latest posts from here -> https://www.screencast.com/t/IgLAhEKAfGG3

Thank you!

Hi,

The best choice, in this case, is to use the Footer Page template. Create your desired page with your wanted elements and then, apply it to be the Footer page from here -> https://www.screencast.com/t/pkD7OS8gAo7

Thank you!

Hi,

Please check the panel settings from here -> https://www.screencast.com/t/mbtbgzUss because exist a setting which allows anyone to posts a comment.

Thank you!

Hi Sydney Archdiocese,

There no issue in this case. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page configuration.

Thank you!

Hi,

Please check our theme’s requirements from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Check this guide with your hosting provider and check if these requirements are met.

Thank you!

Hi,

Unfortunately, the theme does not have any such an option for this functionality, sorry! If you want to achieve this, you need to customize it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thank you!

Hello,

If you are referring to the post view counts, notice that you can increase these values from the custom files from here -> https://www.screencast.com/t/faV0Erss0m but this will be available only on the post page. The theme does not have any such an option that allows you to display the posts view counts on the module blocks, sorry! If you want that functionality for the module, you can check the following useful topic from here -> https://forum.tagdiv.com/topic/how-to-show-postviews-instead-og-commentcount-on-frontpage/

Thank you!

Hi,

I have checked that section on aMP and your social sharing are off, sorry! Please notice that plugin has not been tested with our theme and therefore we cannot say for sure if it will work or not as expected with our theme, sorry! Unfortunately, it seems to cause some conflicts and that’s why on AMP, these icons are unavailable, sorry! If you will use only our tested plugins, you will bring good theme results. For example, use the Social Counter and check how it works. Please notice that we cannot provide support and integration for untested plugins.

Thank you!

Hi all,

Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Probably, your PHP memory has exhausted and that’s why this happens.

Thank you!

Hi,

Yes, it’s possible if you will use header templates where you can set up these things. Please check the following documentation from here -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Hope this helps!

Thank you!

Hi,

Unfortunately, there’s no option for this, sorry! If you want that topic to be removed, please let us know.

Thank you!

Hi,

For a better understanding, please provide some screenshots and your URL so I can take a closer look at this section.

Thank you!

Hi,

Do you have tried the following functionality from the Td Composer from here -> https://www.screencast.com/t/i9omxHfyzQTA You can hide some rows only for mobile. Try and check the results.

Thank you!

Hi,

I have accessed your page configuration and I saw that you are using the same ROW for all of your elements, just as I said you above and that’s why when you want to change the layout of the ROW, this it changes for all these elements. I have edit your page and I have added a new individual ROW for each element and now, it works fine.

Thank you!

Hi all,

Make sure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Check all of these and increased them if are not right. Also, check the WordPress version to be updated and check the results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer oyur setup page.

Thank you!

Hi,

Regarding on Like button, please check the following official documentation from here -> https://jetpack.com/support/likes/ You can turn off this functionality from the settings.

For your second question, please notice that you can change the order of your main menu from the Menus Appearance from the panel. You need to move it at the end of your menu items. That’s all! You need to move the first item at the bottom of these from that section, as an example -> https://www.screencast.com/t/Pe8ZxlgM

Regarding on the header section when you do not have any posts, it seems to be a mini bug in our theme and at the moment, we do not have any quick fix in this case, sorry! We hope to fix it in our future updates.

Thank you for your understanding!

Hi,

Check the Style section for this element from here -> https://www.screencast.com/t/jHh9JSTFZxM0

Thank you!

Hi,

I have shared a post of your website and it seems that your featured image working good, as you can see here -> https://www.screencast.com/t/IuGz17iJooc

Thank you!

Hi,

Unfortunately, the theme does not have any such an option that allows you to change this period, sorry! The only solution, in this case, would be to edit the popular7, just replace in the code the “604800” seconds for seven days with the “2592000” for 30 days.
In order to change the text from drop-down chooser you need to edit the wp-content/themes/Newspaper/includes/td_config.php
-> https://www.screencast.com/t/XooqKeVIZko

Hope this will help you!

Thanks.

Hi,

Please update the theme to the latest version of it which is NP 9.6.1 which allows you to use only the AMP, without installing the Mobile Theme. Also, check the documentation from here -> https://tagdiv.com/amp-newspaper-theme/

Thank you!

Hi Kerry Adams,

Unfortunately, that plugin has not been tested with the theme and therefore, we cannot say for sure if it will work or not as expected with it, sorry! Could be a conflict of MCE editor with this plugin, sorry! Remove it, clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

Probably, you do not have posts from that category added in the Featured and that’s why does not work. Try to change the sort order to the latest and check the results. -> https://www.screencast.com/t/J6zTtGq7YlU

Thank you!

Hi,

Unfortunately, I do not exactly understand what you mean. Provide more details with some useful screenshots and your URL so I will be able to provide a more accurate response.

Thank you!