Hello neotics,

I have checked on my site and the mobile theme seems to work as expected. I suggest you making a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all your caches and check the results.

Thanks for your understanding!

Hello spring431,

Here is talking about Roles and Capabilities from WordPress. For more information about how you can create something like this, please check the following useful guide here -> https://codex.wordpress.org/Roles_and_Capabilities

Thanks for your understanding!

Hello Emil.Gorczyca,

I have inspected your website and I saw that your Category pagination does not work, right? Do you have enough post for your category to be paged? If yes, please try to make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core file and rule out any conflicting plugins. Clear all your caches and check the results. After doing this, you should try to re-save your permalinks and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello wojo,

Do not worry, now if you will check the Theme Forest page you will see that the Newspaper is back.

Thanks for the message!

Hello ertha013,

It was not a severe situation and if you will check the Theme Forest page you will see the Newspaper is back.

Thanks for your message!

Hello DanCheeseman,

I have inspected your website and your Big Grid 1 seems to be broken. Try to make a new clean install with the latest version of the theme, install only the plugins that come bundled with the theme core files, clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Sascha309,

Unfortunately, our theme does not have any such an option that allows you to have the same settings for Tags, sorry! Notice that is not a simple task to achieve this. You should make some deeper code adjustments and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, because we cannot afford this, sorry! These category settings are created in td_panel_categories.php, as you can see here -> https://www.screencast.com/t/JXAeWfDMymrQ

Thanks for your understanding!

Hello albertocle,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hello Zakkery,

Unfortunately, I cannot access any video. It is an empty link. You can use the Jing tool to capture your video.

Thanks for your understanding!

Hello ivankozlik,

Please keep in mind that our theme has an option from Theme panel which allows you to change the font-weight from the panel, like this -> https://www.screencast.com/t/NhZjSxNlL5w If you want to have more option than that, ensure that your custom fonts have loaded more then this weights and call them using a bit of CSS code. Please follow our documentation for more details about how can be added a new font in theme’s options: https://forum.tagdiv.com/newsmag-using-custom-fonts/ – https://forum.tagdiv.com/newsmag-using-typekit-fonts/

Hope this helps.
Thanks!

Hello Davis,

You should check the td_module_single_base.php folder because from there you can handle your video post format -> https://www.screencast.com/t/c6BRMGeYQ

Thanks for the message!

Hello nktheme,

I’m not sure exactly what implementation is needed for your affiliate code. Please ask the code provider about an implementation method as we have not tested this type. Add it inside a simple text block and see if it works. Please notice that we cannot provide custom services at the moment, but only we can provide support for basic theme settings.

Thanks for your understanding!

Hello cipmweb,

Please keep in mind that we have a list of all the plugins which are tested with the theme, as you can see here
-> https://www.screencast.com/t/cgKflyHcN Notice that any plugin used is not in this list can cause errors and all of these plugins are named untested.

Thanks for your understating!

Hello harmario,

Please keep in mind that until now we do not have encountered any problem in this case and also, we do not have any bad reports, sorry! Unfortunately, I do not know exactly what type of tool you are using and when the second menu appears. Try to check our demo with this tool and check the results. Provide more details about this, sorry!

Thanks for your message!

Hello nairolf,

We are experiencing some technical issue, but the Newspaper theme will be available again soon! We estimate this may take an hour or two, depending on Envato team.

Please rest assured! We are developing, updating and supporting this theme and we don’t plan to give up on it.

I’m sorry for any inconvenience this surprising situation might have caused you!

Thank you for understanding!

Hello zen,

Please check the following screenshot here -> https://www.screencast.com/t/bTAHwbAU If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello agidulyan,

In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.

Thanks for your understanding!

Hello polys_a,

Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello steve83,

I have inspected your website, and I saw that your Breadcrumbs feature are working fine. I guess that you are referring to these blocks, right? -> https://www.screencast.com/t/J2xYtptM. Please notice that there you have no breadcrumbs because that block has not been designed to use the breadcrumbs, as you can see in our demo, like here -> https://www.screencast.com/t/3i9ZId1dB

Thanks for your understanding!

Hello keyforweb,

Please provide more useful details because I do not exactly understand what you mean and what kind of block you want to hide on the desktop and display only for mobile mode. Please be more specific and you should provide some useful screenshots os I will be able to provide a more accurate response.

Thanks for your understanding!

Hello all,

Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello albertocle,

Unfortunately, I do not exactly understand what you mean, sorry! Do you are referring to this -> https://www.screencast.com/t/4wsGFVKL8o This is a sticky bar which can be handled from Theme panel, like this -> https://forum.tagdiv.com/main-menu/ If is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response.

Thanks for the message!

Hello truth,

If you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, you can provide a full access to FTP, it may be necessary.

Thanks for your understanding!

Hello trevorlyman,

If you accidentally purchased the wrong item and if you want a full refund, please contact the Envato Market and request a full refund, accessing this link here -> https://themeforest.net/refund_requests/new and we will provide your money back so you can buy other our theme.

Thanks for your message!

Hello floranto22,

Unfortunately, out theme does not have any such an option that allows you to translate these words only for mobile mode, sorry! If you want to translate them, you should check our Translation section from Theme panel, file this -> https://www.screencast.com/t/CKleeJDc5 For more references about this feature, please consult here -> https://forum.tagdiv.com/loading-translations/
If is not what you mean, please provide more details. Also, if you want to add some Translations only for Mobile mode, notice that you should implement it yourself or you should consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!