Hello FredAstair,

If you want to remove this tab, you should edit the td_block_mega_menu.php core file and delete from there this option, like this -> https://www.screencast.com/t/xAf5ojmAW

Thanks for your understanding!

Hello Zakkery,

Unfortunately, I did not saw any problems at your website, sorry! Above, I saw that you have added an image and not a video. Try to make a video to capture the error for a better understanding. After this, if you are using some untested plugins, you should disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Thanks for the message!

Hello sabwolf,

Unfortunately, we cannot provide any solution in this regard because this task involve some deeper investigations and we cannot afford this at the moment, sorry! You should check the code by yourself and try to find the proper solution and files which might be edited.

Thanks for your understanding!

Hello kaidensharma,

Unfortunately, I cannot access your website, as you can see here -> https://www.screencast.com/t/UwUOiV9rv4bc If you need more assistance in this regard, please provide a valid URL so I will be able to provide a more accurate response.

Thanks for the message!

Hello cpndgn,

Unfortunately, our theme does not have any such an option that allows you to handle the Video Ads, sorry! You should try using an Ad Blocker or something else to hide this effect or to have any control over them.

Thanks for your understanding!

Hello vzerstyl,

Do you are referring to this feature like here -> https://www.screencast.com/t/SJ8tacg9 If that’s what you mean, notice that is talking about Ajax Filter Tab. If you want to know more details about this feature, please consult here -> https://forum.tagdiv.com/block-settings-guide/

Thanks for your understanding!

Hello mkmazid,

Please check our documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/ because there you will find how you can use the Visual Composer.

Thanks for your understanding!

Hello dear,

Please ensure that you have right added your page to the main menu, according to our documentation here -> https://forum.tagdiv.com/main-menu/ Make sure that you are using the latest version of theme and also, ensure that you are using the latest version of required plugins which come bundled with the theme packet and rule out any conflicting plugins. If you are using some untested plugins, try to disable all of these. Clear all your caches and check the results. Re-save your permalinks and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello albertocle,

Unfortunately, this problem is not come from our theme, sorry! There you should add this meta tag but in order to achieve best results, ensure that you have added the right information according to this official topic here ->
https://developer.apple.com/library/content/documentation/AppleApplications/Reference/SafariWebContent/PromotingAppswithAppBanners/PromotingAppswithAppBanners.html
Notice that we do not make any tests in this regard and we do not know if this will work or not, sorry! You should try it yourself.

Thanks for your understanding!

Hello goldfish45,

If you want to add some content below the related articles section for each post, you should edit the post template file according to your post template used by you, like this -> https://www.screencast.com/t/dJtucrDrn9e You should use the do_shortcode method to add what element you want.
<?php echo do_shortcode ('your shortcode here'); ?>

Thanks for your understanding!

Hello Vikram,

All the possible solutions to fix this error may be found in the above replies. As you know, the reason of this may be different one which differs from case to case.

Thanks for your understanding!

Hello bobbymc,

If you want to remove the image from author box, you should use a bit of CSS code to hide it. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.author-box-wrap .desc{
margin-left:0!important;
}
.author-box-wrap img {
display:none!important;
}

The result is here -> https://www.screencast.com/t/4Yaf8heJeZtg

Thanks for your understanding!

Hello gbhackersonsecurity,

First of all, you should make a full backup to your data to be safe. Then, you should download the latest version of theme from Envato Market and then, according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ you should update the theme via FTP way because this is the surest method in this case.

Thanks for your understanding!

Hello kaifanun,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin), so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.

Thanks for your understanding!

Hello garethl,

Unfortunately, this implementation seems not working for our theme, sorry! Notice that is not a simple task and it is needed to make some additional customizations through the code in order to achieve this. So, if you want to display more levels in the theme and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello Alfredo Mendoza,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for your message!

Hello screengeek,

I have inspected your website and I saw that you are using the footer template style 1 which uses a block 7 to display the “Even More News” and a block Popular Category which display the popular categories. If you want to remove something like this from there, you should edit the theme core files and edit here -> https://www.screencast.com/t/227eerO3RUq Also, you can use the footer template style 5 and customize it as you want, using which blocks you want. For more information about footer templates, please consult here -> https://forum.tagdiv.com/newsmag-footer-templates-2/

Thanks for your understanding!

Hello

If you want to remove the More from author tab for each post, you should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td_block_related_posts .td-related-right {
display:none!important;
}

The result is here -> https://www.screencast.com/t/dYFZ2m2NP4

Thanks for the message!

Hello harmario,

Unfortunately, I do not exactly understand what type of menus you are referring to, sorry! Notice that our theme has only one menu for desktop and table and for mobile is the same menu but optimized for this mode. Most likely, your problem happens due to your caching plugin. Try clear all your caches, server cache and use only our recommended plugins. (especially WP Super Cache plugin) If you need more assistance in this regard and if the problem is still there, please provide your website URL and also, some useful screenshots with your problem for a better understanding.

Thanks for your message!

Hello apinfadli,

Please keep in mind that the latest version of Visual Composer come bundled with the latest theme version. First of all, you should download the latest version of the theme from Envato Market, then remove the old theme and old version of VC and then install/update it according to our documentation here -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ and here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ Clear all your caches and check the results.

Hope this helps!

Thanks for your understanding!

Hello amphol77,

Notice that this should have to be the sign in page which is designed for authentication, like this -> https://www.screencast.com/t/ZXTWycEeC Do you not bring this? Ensure that you are using the latest version of the theme, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Thanks for your understanding!

Hello amphol77,

Unfortunately, our theme does not have any such an option that allows you this shared functionality, sorry! If you want to have it, you should create it via code or you can find a plugin with this functionality and see how it will work for you. Our sharing buttons functionality is created here -> td_module_single.php core file, like this -> https://www.screencast.com/t/q37ntqF448z

Thanks for your understanding!

Hello DavisBeatz,

Unfortunately, the theme has not been designed to use the Post Settings and Featured Video on Custom Post Type. The theme does not have such an option that allows you to add this, sorry! Please notice that the CPT is generally called a post but it is a post which has a specific post type, compared to the others. For more information about this feature, please consult our documentation here -> https://forum.tagdiv.com/custom-post-type-support-newsmag/
If you want to display more levels in our theme and if you want to develop this and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello alessandro gennari,

Notice that the Bbpress uses only the default WordPress functionality for Login widget. Ensure that you are using the latest version of the theme and also, install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all your caches and check the results.

Thanks for your understanding!

Hello herksingh,

Here is talking about block title. If you want to change these, notice that you can do it for each block when you edit it in Visual Composer, like this -> https://www.screencast.com/t/G9UMLDfgzKo For more information about our Blocks, please consult here -> https://forum.tagdiv.com/block-settings-guide/ Also, a more useful guide for what you can use the Visual Composer can be accessed here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/

Thanks or your understanding!