Hello sakkiotto,

Provide your website URL so I can take a closer look and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello LaurennePierrick,

I have tested on Android devices and the images seem to work as expected. The problem is on Apple devices which not loaded your images from your posts. It seems to be a conflicting plugin which causes this issue. Try to disable all of your untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello chaosbunker,

If you need more assistance in this regard, you should provide your website URL so I can take a closer look.

Thanks for your message!

Hello chaosbunker,

I am glad that I see that you are happy with our theme. So, please notice that each of our demos has an own style and the theme does not have any such an option that defer/exclude loading this demo style when you import it, sorry! If you want to personalize yourself, you should import the default demo and then you can customize it to your desire.

Thanks for your understanding!

Hello decentabid,

Do you have cleared all your chances after demo installing? You should do that, purge all CDN files if you are using the CDN system and check the results. If the problem is still there, send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you. Also, you can provide the FTP full access for further investigation.

Thanks for your understanding!

Hello Ace,

Unfortunately, at the moment, we do not plan to make our theme to use full width, sorry!

Thanks for your understanding!

Hello Ace,

I am glad that you could solve the problem.

Thanks.

Hello benneely,

Please keep in mind that the Visual Composer (5.0.1) is fully tested with our theme and this type of version come bundled with the theme packet. Do you have installed this type of plugin according to our guide in the Newsmag 3.3.1? Do you have increased the system status parameters to be according to our documentation? If all of these steps are accomplished and the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello dreamsight,

I am sorry that you are unhappy in this regard! Please notice that creating this type of menu in the mega menu has not been included in our demo style because we watched not to include many settings here to avoid the confusions. As you can see in the above useful tutorial, this type of menu is not more complicated to create. You simply have to make a page with a single image at the top, and below this, you should create 3 columns where you should include the WP Custom Menu Element from Visual Composer, like this -> https://www.screencast.com/t/VervgVxel and the result you should see here -> https://www.screencast.com/t/7ZIMdPt4JN I created for you a layout which has to have your custom page which has to be loaded on your mega menu. The code of it can be seen here -> http://pastebin.com/sbcbCCZG This is just an example. You should follow the steps which are presented above and create your own custom menu.
I saw on the dashboard that you got a bad rating because of this, and I would like, if possible to change it because we are here and we will glad help you in the future if you have any other problems related to basic theme settings.
If you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), so we can further inspect it closer your setup page. Also, you can provide there the link to this topic so we can quickly identify you.

Thanks for your understanding and sorry for the inconvenience!

Hello,

I have inspected your post and your image seems to be displayed as expected and the border is not cut, as you can see here -> https://www.screencast.com/t/UZJvGakI I did not see any problem regarding on this thing.
If is not what you mean, please provide more details about it, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Vittorio,

I suppose that you want to make the number pagination for Blocks/modules right? So, please notice that our theme does not have any such an option for it, sorry! If you want to have this pagination, you should implement it yourself and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello alzlpco,

If you want to change the font for this section, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

.widget_recent_entries li{
font-family:Arial!important;
}

Notice that the font which will be changes should have to be loaded in Theme panel/in source file of theme.

Thanks for your understanding!

Hello dreamsight,

If you want to make your mega menu items to be similar to the ‘Travel’ menu example, I suppose, right? If you want to do that please consult the topic here -> https://forum.tagdiv.com/topic/mega-menu-with-grid-columns/ because there you will see all the steps which are needed to take in this regard for achieving this layout.
If you want to display more levels in our theme and you are not aware of all steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello adibiase,

If you want to customize the related articles feature which appears for each post page at the very bottom of it, you should edit the theme core file which is named td_block_related_posts.php core file. Notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide additional customizations at the moment, sorry!

Thanks for the message!

Hello Danijelmo,

Please ensure that you are using the latest version of the required plugins (Social Counter) which come bundled with the theme packet. Also, make sure that you have properly setup the Social Counter plugin according to our useful guide here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Thanks for your understanding!

Hello decentabid,

I recommend you to make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. After FTP installation, you should import and install the Scandal Demo according to our documentation here -> https://forum.tagdiv.com/newsmag-installing-demos/ Do not forget to import the demo with dummy content if you want some content in your website.

Thanks for your understanding!

Hello egondwe,

Where exactly, these elements are located? Provide more details about from where you want to remove this meta so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello OnlineThemes,

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Hope this helps!

Thank you for the message!

Hello BiGSANTA,

Unfortunately, this type of error seems to come from your server configuration and not from our theme. To solve this problem, you should consult some online tricks in this regard because the reason for this issue can be very diversified. For more ref ferace ns about how you can fit this, check the following links, like this -> https://usefulpcguide.com/16666/your-connection-is-not-private/ -> https://www.quora.com/How-do-you-fix-Your-connection-is-not-private-problem-when-opening-Google-with-Google-Chrome -> https://www.youtube.com/watch?v=nVyqIgqIzJE

Hope this helps!

Thanks for your understanding!

Hello saran,

Unfortunately, our theme does not have any such an option that allows you to change the width of templates because it has not been designed to use dynamic width and if you try to do this, you can simply damage the theme layout. So, if you are referring to the boxed layout, notice that the theme automatically apply this layout if you use the background image or color for the entire website. If you want to get rid of it, you should just remove the background, and the theme will be automatically switched to the default layout. The background can be handled from here -> https://www.screencast.com/t/fB8l7V56
If is not what you mean, please provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello pureglamtv,

You should use a bit of CSS code and place it in Theme panel->Custom CSS area.

.td-page-content {
text-align:justify!important;
}

Thanks for your message!

Hello arenavl,

Din pacate, nu pot sa iti ofer o solutie rapida deoarece trebuie o investigare mai amanuntita facuta de catre dezvoltatorii nostri care ne necesita timp. Am adaugat problema pe lista noastra de remedieri, se va investiga si in urmatoarele actualizari va fi rezolvata.

Multumesc pentru intelegere!

Hello lijojohnsonwk,

I suppose that you want to create a post with pagination, right? So, if you want to do this, you should use the !next-page the tag according to our documentation here -> https://forum.tagdiv.com/newsmag-posts-with-pagination/
If is not what you mean, please provide more details about what exactly you want to achieve so I will be able to provide a more accurate response.

Thanks for the message!

Hello Mlucat,

Unfortunately, I cannot access your website because I got this message -> https://www.screencast.com/t/MN23v0jzZite Your website it seems to be in maintenance mode. I suggest you loading a high quality for your logo and use the header style 10 wich uses the full width logo size.

Thanks for your understanding!

Hello haqemcom,

Unfortunately, I do not exactly understand what you want to change. Do you are referring to the Site Title? If you want to change it, notice that you can do it from General Settings, like this -> https://www.screencast.com/t/Myp7R4TdSRQ If is not what you mean, please provide some useful screenshots so I will be able to provide a more accurate response.

Thanks for the message!