Hello mdgstudio,

I suppose that you have a js error which is caused by your untested plugins. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches and check the results.

Thanks for the message!

Hello esuiker,

The font that was used for the logo in the BabyBlog demo is named Gullick. -> https://creativemarket.com/vuuuds/400681-Gullick

Thanks for the message!

Hello JJ0000,

This problem seems to happen due to your database connection. For more references about how you can fix this issue, please consult the following guide here -> http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

Thanks for your understanding!

Hello svharishtech,

Please notice that the speed booster is an optional plugin which can be activated in the same way as you install a new plugin.
The Speed Booster works only with the tested plugins. If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately, the time doesn’t allow us tot provide any custom and optimization services. We provide support only for the theme related issues based on Envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.

Thanks for your understanding!

Hello aderayendra,

Yes. All the settings should have to be loaded in your database. Also, for each theme update, you should use the FTP way because this is the surest method in this case. If you need more assistance regarding on your save theme settings, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you. After this, you should check your dedicated server requirements to be according to our guide here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello 22p,

WPML is not yet fully compatible with the theme. Some options will work but not all of them. We are working together with the people of WPML to make the theme compatible if it can be done properly but we have no insight yet.

Thank you for your understanding!

Hello yoluca,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello Cristina,

Unfortunately, our theme does not have any such an option that allows you to remove only the “Password” field from login. If you want to remove all of this feature, you simply disable from Theme panel. Also, if you want to allows your users to login without typing the Password, you should edit the login widget and change their functionality. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
If is not what you mean, provide more details.

Thanks for the message!

Hello podlodki,

Notice that the theme has for each paragraph a margin-bottom value and that’s why you bring that space between paragraphs. If you want to remove all of these, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS box.

The code is ->

.td-post-content p{
margin-bottom:0!important;
}

If is not what you mean, please provide more details about what you want to do so I will be able to provide a more accurate response.

Thanks for the message!

Hello aderayendra,

Ensure that your system status is increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Notice that all your data is loaded in your database. You will lose the content if you will disable the demo and all of your content has been edited from the dummy content. Otherwise, all of your data is loaded in your database and you do not lose the data/settings.

Thanks for your understanding!

Hello bemibel,

If you want to manage the title length for your Related Posts for each post, yo should check your Theme panel and change the title length from here -> https://www.screencast.com/t/KHxq0dbXWeSz
If you want to display on mobile mode the sharing buttons, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Cusom CSS area.

The code is ->

@media (max-width: 767px){
.td-with-like .td-social-but-text, .td-with-like .td-post-share-title{
display:block!important;
}
}

Thanks.

Hello yoluca,

I have inspected your meta containers from your website, regarding on these modules and I noticed that you have display:none CSS rule for the date and authors. Please check your theme panel settings here ->https://www.screencast.com/t/rpasOubN to have these settings enabled and then, clear all your caches and check the results. Do you are using a demo on your website, somehow Say What?

Thanks for your message!

Hello wow_themes,

I have tested your facebook Id on my website and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/phrD4VIM Please ensure that you are using the latest version of the theme and also, the latest version of required plugins which come bundled with the theme core packet. Also, if you are using some untested plugins, leave just Visual Composer, Social Counter to active, clear all your caches and install only tested plugins and rule out any conflicts.

Thanks for the message!

Hello mkmazid,

Unfortunately, our theme has not been tested with this type of plugin, and also, we have no idea about the theme behavior with this untested plugins. Also, we cannot say for sure if it will work or not with the theme, sorry!
The theme does not have any such an option that allows you to change the post date format but if you want to bring this functionality, you should follow the next topic here -> https://forum.tagdiv.com/topic/changing-the-date-to-x-time-ago/ because there you will find the required steps which are needed to follow in order to achieve this functionality for your date.

Hope this helps!

Thanks for your understanding!

Hello lahoops,

I cannot access your website URL because I got this warning like this -> https://www.screencast.com/t/upz2De7uJV

Thanks for your understanding!

Hello rea-secret,

If you want to remove the “Close” button from the modal login, you should use a bit of CSS code and place it in Theme panel->Custom CSS area.

The code is ->

.mfp-close{
display:none!important;
}

The result is here -> https://www.screencast.com/t/fTHewH092lL

Thanks for the message!

Hello campagnuolo,

I have tested on my side with an Adsense code in Firefox and it seems to work as expected, as you can see here -> https://www.screencast.com/t/i9GAljaqBF Please ensure that you are using the latest version of theme, leave just Visual Composer to active, clear all your untested plugins if you are using something like this, clear all your caches and check the results.

Hope this helps!

Thanks for your understanding!

Hello nnors,

Please contact your hosting provider and request them to increase this value as expected. Also, if you are using some untested plugins, remove all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicts.

Thanks for the message!

Hello neronart,

The only way in this regard is to make a full backup to your database, update the theme to the latest version of it and then you should try to adjust the new theme with your customizations, sorry!

Thanks for your understanding!

Hello Miucat,

I suppose that when you load your logo from Media Library, you choose the smallest one and that’s why you bring a small logo, like this -> https://www.screencast.com/t/oxF8ZBLR Notice that the theme does not enlarge the images. It only crop them.

Hope this helps!

Thanks for the message!

Hello KB281182,

First of all, I will thank you for your interests in our theme! Notice that all the required data is included in the packet which you have downloaded from Theme Forest. Yes, the Visual Composer comes bundled with this package, and it no requires some activation. You only install it according to our useful guide which can be read from here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hello itsupportcic,

The ‘Post text content’ is the Excerpts and if you want to change the size of it, you can do it from Theme panel ->Excerpts section, like this -> https://www.screencast.com/t/zfkUvJu7x1

Thanks for the message!

Hello itsupportcic,

Unfortunately, our theme does not have any such an option to exclude the decimal at the top bar, sorry! Notice that all the settings for this feature can be handled from Theme panel, like this -> https://www.screencast.com/t/5vxhRVUV If you want to change the weather widget functionality, you should edit the widget plugin files like this ->https://www.screencast.com/t/u8CIupo67JF If you are not aware of the steps which are needed to take in this regard, consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello hmosteiro,

Here is talking about Excerpts. Notice that you can manage this feature from Theme panel->Excerpts section, like this -> https://www.screencast.com/t/We8jKlDp For more information about Excerpts section, please consult here -> https://forum.tagdiv.com/newsmag-excerpts-introduction/

Thanks for your understanding!

Hello podlodki,

Please provide your website URL so I can inspect it closer your setup page. I need to know it so I will be able to provide a more accurate code.

Thanks.