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Catalin
tagDiv Staff

Hello poppeto,

You can try the below quick fix.

.td-module-thumb{
pointer-events:none!important;
}

Thanks.

Catalin
tagDiv Staff

Hello blpadmin,

I hope that you have succeded to created the Playlist Videos according to our documentation.

Thanks for the message!

Catalin
tagDiv Staff

Hello stax,

Please notice that Facebook Like button do not appear for Mobile Theme because it was designed so this plugin, sorry! If you want to modify it, you should edit the theme core files and add what type of element you want to display. It is not a simple task, and if you are not aware of this task, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hello chacakhan,

Unfortunately, our theme has been designed to work only with taxonomy and can be filtered only by one category, sorry! If you are using the custom post type, you should create your own taxonomy which is not a simple task and which involves additional customizations through the code. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! For more information about custom post type and taxonomies, please consult our guide here -> https://forum.tagdiv.com/custom-post-type-support/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello willysawa,

If you want to achieve this effect, you should use the Big Grid 1 with style 4 and use a bit of CSS code to change the background color, like this ->

.td-grid-style-4 .entry-title{
background-color: red!important;
}

The result is here -> https://www.screencast.com/t/4JbiXk9h8

Thanks for the message!

Catalin
tagDiv Staff

Hello willysawa,

If you want to edit this Big Grid, you should edit the td_block_big_grid_6.php core file like this -> https://www.screencast.com/t/yPSu5hhX0Z

Thanks for your understanding!

Catalin
tagDiv Staff

Salutare arenavi,

Am incercat sa ii dau un share la postul tau si pare ca functioneaza corect -> https://www.screencast.com/t/vyNW1QuiO Originea problemei am explicat-o mai sus de unde vine. TRebuie sa folosesti acest tool pentru a regenera Facebook Featured Image. Da-ne mai multe detalii despre problema ta daca nu este aceea despre care vorbim.

Multumesc.

Catalin
tagDiv Staff

Hello Mainzer105,

The image caption can be added from Media Library when the image is loaded, like this -> https://www.screencast.com/t/tTdlGREi

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello hmosteiro,

Provide your website so I can take a closer look and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello manumahajan26,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello martinhenych,

Unfortunately, our theme does not have checked with the child theme and speed booster, sorry! The Speed Booster is optimized only for Main Theme. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelnacer.developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hello neronart,

I have inspected your website and I saw that you are using an old version of the theme, like 6.1, as you can see here -> https://www.screencast.com/t/7IkrsUxVv Please update the theme to the latest version of it which is 7.7.1 via FTP way because this is the surest method in this case. Update the theme and the required plugins, clear all your caches, purge CDN files and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello prim007,

Unfortunately, this issues is not theme related. You’ll see the message “This site may be hacked” when we believe a hacker might have changed some of the existing pages on the site or added new spam pages. If you visit the site, you could be redirected to spam or malware. For more references about this message and how you can rule out of it, you should check the following links here -> https://support.google.com/websearch/answer/190597?hl=en and here -> https://www.techwyse.com/blog/website-design/remove-website-hack-message/

Hope this helps!

Thanks for your understanding

Catalin
tagDiv Staff

Hello Soothsayer,

Notice that our theme only take the Google Adsense and display it on the frontend. The theme does not change the structure of it. Please ensure that you have correctly setup your Ads according to our useful guide which can be read here -> https://forum.tagdiv.com/header-ads-adsense/
Also, if the problem is still there, it seems that your Ads to have some problems. I suggest you contact the Google Adsense departments and tell the problem. They should be able to provide a more accurate response/solution in this regard.

Thanks for the message!

Catalin
tagDiv Staff

Hello WebGuyFL,

Unfortunately, this type of plugin was not tested with our theme, and we have no idea about the theme behavior with this type of plugin, sorry! Notice that we cannot provide implementation and support for untested plugins, sorry! For adjusting a new plugin to work as properly with our theme is needed to make some additional customizations through the code to bring best results, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello annors,

It seems that your max_execution_time is not increased according to our guide. Try to increase it according to our guide, clear all your caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello poppeto,

If you want to hide this effect for featured images, on posts, you should use a bit of CSS code to do this ->

.td-post-featured-image{
pointer-events: none;
}

If is not what you mean, provide more details about your problem so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello kaidensharma,

Provide more details about what you want to achieve and what type of links you want to make it unclickable. You should provide some useful screenshots with your post so I will be able to provide a more accurate response/code for that post.

Thanks for the message!

Catalin
tagDiv Staff

Hello yoluca,

1)Unfortunately, our theme does not have any such an option that allows you to add ads for category pages. If you want to add some ads there, you should edit the category pages and use do_shortcode method, like this ->
<?php echo do_shortcode ('[td_block_ad_box spot_id="custom_ad_1"]'); ?> -> https://www.screencast.com/t/gBZ5dwc4OJ
2)I have checked all of these modules to my side and the date works as expected. Provide your website so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello dimitar,

Notice that is not the simple task to change the black color to white from Black Theme Version. I suggest you change the demo.

Thanks for the message!

Catalin
tagDiv Staff

Helo FilipeMelo,

My advice is to make make a new clean install from scratch via FTP way because this is the surest method in this case, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ If not, make a new sub-domain with a fresh install and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hello willysawa,

Unfortunately, our theme does not have any such an option that allows you to ‘reduce’ the Big Grid, sorry! Notice that is the default functionality for this Big Grid and if you want to change it, you should edit the theme core files edit the code from there. So, if you do not have solid skills to develop this element, please consider hiring a freelancer/developer to help you because we cannot provide additional customizations at the moment, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hello willysawa,

Please provide the exact link where exactly you want to make these changes so I can quickly identify it and so I will be able to provide a more accurate code.

Thanks for the message!

Catalin
tagDiv Staff

Hello Christophera,

If you want to change the backgroiund for your modal log-in you sohuld use a bit of CSS code and place it in Theme panel->Custom CSS area.

The code is ->

.white-popup-block:after{
background: white!important;
}
.white-popup-block, .td-login-panel-title, .mfp-content .td-login-inputs, .mfp-content .td-login-info-text, .mfp-content #register-link{
color:black!important;
}

The result is here -> https://www.screencast.com/t/pmh9T48jN2

Thanks for the message!

Catalin
tagDiv Staff

Hello natagrit,

Thanks for your understanding!

Have a nice day!

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