Hello neoandrej,

Check the Logo section from Theme panel to be set up with your right logo, both fields. I have checked your website but I did not saw any problem with your logo, sorry!

Thanks for your understanding!

Hello antonmh,

As you can see, our demo preview uses the Header Style 1 and also, it does not have any background image set it. Please keep in mind that if you will set a background on your website, the theme will be automatically switched to the boxed mode and the header and footer section will not be in full width.

Thanks for your understanding!

Hello slecet,

1)Provide some useful screenshots so I can identify the section which you want to change. Also, you can provide your website URL so I can take a closer look at it.
2)If you want to change the Language and the Timezone you can do it from panel, General Settings, like this -> https://www.screencast.com/t/qvJiFWIg

Thanks for your understanding!

Hello marc1993,

Another possibility for you would be to use the Text Block in this Row, create an extra class for this Text Block and with a bit of CSS code you can handle your writing. Notice that in the Text Block you can add HTML code in the Text mode. Look at these images, like this -> https://www.screencast.com/t/2pFKjqkWvgv -> https://www.screencast.com/t/zVS87Yuo5x98 -> https://www.screencast.com/t/rsXNSQAmoJ

Thanks for your understanding!

Hello,

Unfortunately, your website is too altered with a Custom CSS code and some functionality for the theme is changed. I recommend you to revert the theme to the default state, without any customization which can alter the theme settings. What you want to do is not covered by our support policy, sorry! You need more customizations in your website but please notice that we cannot provide something like this because we cannot provide custom work, sorry! Our support policy is here -> https://forum.tagdiv.com/support-policy-2/
If you are unhappy with our product, you should request a refund here -> https://themeforest.net/refund_requests/new and we will approve it, sorry!

Thanks for your understanding!

Hello Febian,

Please notice that the YouTube Playlist not been done to be used for Sidebar Area and might appear some issues. You should use a bit of CSS code and place it in Theme panel->Cusotm CSS area.

.single .widget_text .td_video_playlist_column_2 .td_wrapper_player {
height: 388px;
width: 100% !important;
}
.single .widget_text .td_video_playlist_column_2 .td_container_video_playlist {
width: 100%;
right: 0px;
}

Notice that the code above have to be further customized if you want to bring best results in this regard, but you should do it yourself because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello arbabrizvi,

You should use a bit of CSS code to hide it. Try to use the code below and place it in Theme panel->custom CSS area.

The code is ->

.td-category-description{
display:none;
}

Thanks.

Hello saucemonsters,

I am sorry, but we have no idea about these type of plugins and also, we do not have made any tests in this regard, sorry!

Thanks for your understanding!

Hello Vishal,

If you want to display the Topbar on mobile view, you should use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

@media (max-width: 767px){
.td-header-top-menu-full {
display: block!important;
}
}

The result is here -> https://www.screencast.com/t/T6mVdox4du9a

Thanks for the message!

Hello Syams,

Please provide the link to the online tool that tests your website.

Thanks for the message!

Hello manumahajan26,

Unfortunately, our theme does not have any such an option for the different menu for other category pages, sorry! Notice that the theme uses only the main menu which was created from the panel for the entire website. If you want to have this option on the theme, you should use some plugins with functionalities, or you should implement this through the theme core files. Notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello azzronulation,

If you want to remove the Newsmag separators, notice that you can change the color from Theme panel, like this -> https://www.screencast.com/t/GaxOCrydIEex

Thanks for the message!

Hello samw,

If you want to create a page with all Authors, you should use the Author box from the Visual Composer, like this -> https://www.screencast.com/t/iLIeMR4uj Also, if you want to use a do_shortcode method, switch the VC editor to classic mode and there you will see the shortcode, like this -> https://www.screencast.com/t/MR1qY40xa
Unfortunately, for a single author, the theme does not have any shortcode, sorry!

Thanks for your understanding!

Hello Syams,

Please provide the link, where exactly you have made this test so I can inspect it closer.

Thanks for the message!

Hello newbietamvan,

Try the code below and place it in Theme panel->Custom CSS area.

.td-social-google, .td-sp-pinterest{
display:none!important;
}

The result is here -> https://www.screencast.com/t/rjmud0xM

Thanks for the message!

Hello harmario,

If you want to remove the category siblings, you should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-category-siblings{
display:none!important;
}

Thanks for the message!

Hello @gescaconsulting,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you do not use the latest version of the theme, try to update it via FTP and also, update the required plugins which come bundled with the theme packet.

Thanks for your understanding!

Hello danhysa,

You should use a bit of CSS code to do that. Try to check our Inspector Browser tutorial here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ to see how you can create your own custom CSS code.

Thanks for the message!

Hello all,

Please provide the link to your website so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello tkery,

Please check our system status parameters and increase all of them to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all your caches, purge CDN files if you are using the CDN system and check the results.

Thanks for the message!

Hello all,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello dideming,

Please keep in mind that our theme does not have any such an option that allows you to add some Ads for Video Playlist but only for posts and pages. Notice that the Ads from the video if you see on our demo, does not come from our theme, sorry! All of these come from Youtube Videos.

Thanks for your understanding!

Hello andrew40,

Please try to update the theme to the latest version of it via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Clear all your caches, purge CDN files if you are using the CDN system and check the results. If the problem is still there after update, please provide your website URL so I can take a closer look at your website.

Thanks for the message!

Hello roger_hohl,

I have checked your website on Google PageSpeed and I noticed that it is not well optimized, as you can see here -> https://www.screencast.com/t/2aKc33En
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello ffarci,

Please provide your website URL so I can inspect it closer your backend and also, so I will be able to provide a more accurate response. Provide there the link of this topic so we can easily identify you.

Thanks for your understanding!