Hello SavvyZen,

Unfortunately, I do not exactly understand what you mean, sorry! I suppose that you are referring to the hyperlinked for hover…so please notice that on the mobile mode, the hover does not exist. Please provide more details about what you want to achieve so I can provide a more accurate code.

Thanks for the message!

Hello lewinandreilly,

If you want to remove the background image effect, you should use the code below and place it in Theme panel-> Custom CSS Area.

The code is ->

.td-module-thumb a:last-child:before{
display:none!important;
}

The result is here -> https://www.screencast.com/t/AXrI62XYwPIV

Thanks for the message!

Hello duka1011,

The length of your Excerpts can be adjusted from Theme panel->Excerpts section, like this -> https://www.screencast.com/t/zEXksNUShi

Thanks for your understanding!

Hello mattemkadia,

First of all, please ensure that you have made your theme installing via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ and here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also, if the problem is still there, please check your backend of your website and check the Big Grid to be in full row, with layout 1/1. Clear all your caches and check the results. You can provide your website.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello JanuszJasinski,

Please keep in mind that the post templates does not work with the custom post type, sorry! This custom post type has been designed to be used only with the default post template, sorry! If you want to make it work as expected, notice that you will need to do some additional customization which involves custom work, sorry! If you want to display more levels in our theme, and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello Gil Poulsen,

Unfortunately, the mobile theme cannot be overwritten in the child theme, sorry! If you want to edit the functions for mobile theme, you should edit the following theme core file, like this -> https://www.screencast.com/t/WXkWK5ii6qM
I suppose that you do not understand very good how mobile theme works, right? So, please notice that this theme concept intend to display a Big Grid feature at the top of homepage which shows the posts which are included in Featured category, then will show a text which you added in Mobile Editor in Visual Composer from backend and at the very bottom of the page you will bring the Latest Articles module. Please keep in mind that the Mobile Theme do not recognize the Visual Composer shortcode and that’s why you did not get the demo style for mobile theme. So, for more information about our mobile theme, please check the documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this layout, and if you want to have the similar structure with our demo mobile, you will simply turn off the mobile plugin and the theme will be automatically switched to the general responsive mobile mode.

Thanks for your understanding!

Hello marc1993,

I have inspected your banner and as you can see -> https://www.screencast.com/t/atrSRrU5QX, the writing is part of the image. If you want to achieve this, you should edit the image in Photoshop or anything else, write there as you want and then you should load in your backend, clear all your caches and check the results.

Thanks for your understanding!

Hello Pedro,

I guess that you want to remove the widget title, right? If you want this, you should simply use the code below and place it in Theme panel->Custom CSS code.

The code is ->

.wpb_wrapper .widgettitle{
display:none!important;
}

The result is here -> https://www.screencast.com/t/E2qjzftX

Thanks for the message!

Hello ribhu89,

For starters, notice that site uses the Page Builder+Latest Articles+Pagination with module 2 like this -> https://www.screencast.com/t/Km4P3GdnO DO you have read our documentation? If not, please try to do this with more attention and try to understand each element of our theme. You can start from here -> https://forum.tagdiv.com/newspaper-theme-documentation/

Thanks for your understanding!

Hello jyoti,

If you want to increase this element, you should use a bit of CSS code and place it in Theme panel->Custom CSS area.

The code is ->

.td-header-top-menu-full{
height:48px;
}
.td-header-sp-top-menu{
line-height: 45px!important;
}
.td-header-sp-top-widget {
line-height: 45px!important;
}

The result is here -> https://www.screencast.com/t/hLm1l8jLDh

Thanks for your understanding!

Hello manu31,

Unfortunately, I think you have not set up correctly the menu/mega menu. From your front-end, I cannot realize where exactly did you wrong on your setting, but I point you to read again our documentation here -> https://forum.tagdiv.com/mega-menu/ and try to recreate your menu from scratch according to this.

Thanks for your understanding!

Hello InfiniteThemes,

Please ensure that you have added the valid youtube ID’s in the right fields on the theme panel if you want to bring best results. Also, if the problem is still there and if the configuration of your playlist was made according to our documentation here -> https://forum.tagdiv.com/video-playlist-2/ you can provide useful screenshots with your backend where to show your playlist setup.

Thanks for your understanding!

Hello haqemcom,

Notice that section include some information about our theme and product. If you want, you can change these.

Thanks for the message!

Hello tonyalex,

I have checked your website and I did not saw any problems with your theme, as you can see here -> https://www.screencast.com/t/CPqcUH68CS1W Try to refresh your page and check the results. Clear all your caches after this. Also, try to remove all the server caches and if you do not have any access to do this, you should consult the hosting provider and request this task.
Please notice that the mobile theme makes some troubles due to WP Super Cache plugin. Also, the WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there.

Hope this helps!

Thanks for your understanding!

Hello SavvyZen,

Furthermore, investigation, notice that does not exist any easy solution to change the font only for mobile mode, sorry! The theme uses only the default font for the entire website or the font which have been setup from theme panel. You can use the CSS to target the each section where you want to change the font but please notice that is not a simple task and this requires time-consuming and we cannot provide custom modifications at the moment, sorry! If you want to do this, you should do it yourself according to our documentation regarding on how you can create your custom CSS code, like this -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ Also, for more information about media queries, please consult here -> https://www.w3schools.com/cssref/css3_pr_mediaquery.asp

Hope this helps!

Thanks for your understanding!

Hello pcservis,

20)As my colleague Bogdan said you above, our theme does not have any option that allows you to enlarge the images, sorry! The theme only crops them. If you want to have a large image, you should load large images and also, you should use other blocks which use large thumbs for displaying of featured images. For more information about theme thumbs, please consult here -> https://forum.tagdiv.com/newsmag-theme-thumbs/
21)Unfortunately, our theme does not have any such an option for our More Article Box, sorry! If you want to bring more improvements to this feature, you should edit the theme core files and add some codes which do this. Notice that is not a simple task and if you are not aware of the steps in this regard, consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello itstrace,

Please provide your website URL and also, some useful screenshots where you should explain what exactly you want to achieve for a better understnading. I need to know more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello Danijelmo,

I have checked your website on Google Page Speed and I have noticed that your website is not properly optimized, as you can see here -> https://www.screencast.com/t/ugsPnxSa5bIa
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello wisnuwr,

Where exactly do you have received this error? Please provide a useful screenshots with your error and also, provide more details about this so I will be able to provide a more accurate response.

Thanks for the message!

Hello Berbi,

This type of plugin was not tested with the theme, but many of our customers use this plugin and they were satisfied with it functionalities. You can try it with the latest version of theme because it should work as expected.

Thanks for the message!

Hello Syams,

I have inspected your website with the official Structure Data Testing Tool and I noticed that you do not have any errors on your website, as you can see here -> https://www.screencast.com/t/BZqG2HtF There you can see a parallel between our official demo website and your website. I do not know with what type of tool you have checked your website but please notice that exists a lot of them on the internet which returns various unknown and invalid errors. You have to use only this tool -> https://search.google.com/structured-data/testing-tool because this is official.

Thanks for your understanding!

Hello Pedro,

Look at this -> https://www.screencast.com/t/bVkWLCi2 and follow this steps.

Thanks for the message!

Hello _pages,

1)In your case, you should use a bit of CSS code. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-page-header{
display:none!important;
}

The result is here -> https://www.screencast.com/t/ieTXODmOn3

For this page, here -> https://www.screencast.com/t/egm9vtjIGBqG, I have noticed that you are using the Pagebuider+latest articles+pagination as a page template and you do not use any VC elements from the body of the page and that’s why you bring that white space. After you achieve best results with our theme, please try to read all our documentation and try to understand every element of it and also, when you can properly use the Visual Composer, like this -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/ -> https://forum.tagdiv.com/newsmag-page-templates/

2)If you do not like to have page title, you should change the Page Template, like this -> https://www.screencast.com/t/hwViuGrVvQba

If you need more assistance in this regard, please let us know, provide more details about what you do not understand and we will glad to help you.

Thanks for your understanding!

Hello Michael001,

Do you update the latest theme version? If you have not do it you should do it now because in the latest version of the theme, was introduced the option to disable logging section. Please notice that since now, if you will have a log-in on your website and if you do not have the https you will see the no-secure message. You should have the https. For more references about this regard, you should read the following information posted by Google, like this -> http://www.pcworld.com/article/3118164/security/google-chrome-to-start-marking-http-connections-as-insecure.html So, if you do not have the https you should simply disable the login and the nonsecure message will disappear.

Thanks for your understanding!

Hello paccuto,

Please notice that the official language on this forum is English. I do not understand your request and what you want to achieve. Please provide more details about this regard, so I will be able to provide a more accurate response.

Thanks for your understanding!