Hello ravishinde,

Please try to increase your system status to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and then check the results. Also, of the problem is still there, please try to make a new clean install from scratch via FTP way and check the results. I have tested on my side and the Featured Image from Vidoe work as expected.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello wisnuwr,

Please keep in mind the Sharing button has nothing to do with the Social Counter. It is two different things and implementations. So, regarding on Twitter Sharing Button, notice that when you hover on button, the link contain your Theme Title which can be changed from General Settings, like this -> https://www.screencast.com/t/hesUHaJPj

Thanks for your understanding!

Hello Marie,

Please keep in mind that any other thing if you want to have in your theme represents additional customization, even this, sorry! Please keep in mind that the theme does not have any settings that allow you to have any action on the building of the loop via the API, sorry! Notice that if you need more customizations to your theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello tsuba2020,

I recommend you doing a new clean install from scratch via FTP way because this is the surest method in this regard. Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer and install only the plugins that come bundled with the theme packet and rule out any conflcitng pluigns. Check here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello ffarci,

I have inspected your website, and I saw that you do not use correctly the footer menu. It should look like this -> https://www.screencast.com/t/naR8Zo05GN

Hope this helps!

Thanks for your understanding!

Hello Sergbe,

Please ensure that your system status is configured according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory is exhausted and that’s why you cannot loaded the images. Also, please check your server permission to be enabled.

Thanks for your understanding!

Hello daviddownie17,

Please keep in mind that our theme does not break the Post View counts, sorry! It is possible that behavior happens due to your untested plugins which might interact with the theme core files and cause a lot of unknown issues, sorry! If you want to have more control over post view count, please notice that you can handle it from Custom Fields from each post editor, like this -> https://www.screencast.com/t/fGWl7fxh6 -> https://www.screencast.com/t/wmrhc7pLPMk2

Thanks for your understanding!

Hello slimkadi,

There is an option for it in Theme panel. Check the Theme panel settings, like this -> https://www.screencast.com/t/S5PXay0IWXKr

Hope this helps!

Thanks for the message!

Hello Jorge Lopez,

Please provide your website URL so I can take a closer look at your Mega Menu. Also, provide some useful screenshots so I can identify the problem.

Thanks for the message!

Hello saucemonsters,

Unfortunately, our theme does not have any such an option for it, sorry! You should try using some plugins with this functionality and see how it will work for you.

Thanks for your understanding!

Hello Xinga,

Please keep in mind that your theme does not have any problems regarding on Sidebar and Ads, sorry! As you can see, the theme is fully responsive and for mobile devices, the Sidebar will fall down at the bottom of the page. I do not know where is the problem. Please provide more details about what you mean and also, provide your website so I will be able to provide a more accurate response. For more tests, you can check our demo site, like this -> https://demo.tagdiv.com/newsmag/td-post-the-20-free-things-to-do-in-sydney/

Thanks for your understanding!

Hello IgorM71,

2)Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

input[type="submit"] {
background-color:green!important;
}

The result is here -> https://www.screencast.com/t/uIV8VprepZ

4)Provide your website, so I can take a closer look and also, so I can provide a more accurate response.
Regarding on translation, please notice that our Theme panel is custom made and if ou wants to translate it you should edit the theme core files.

So, if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello morajau,

Furthermore investigations, I found a solution. Please find out what the category ID is of your featured category. Say for instance that it is 26.

Now, inside of Newspaper\mobile\front-page.php you will find code around line 67:

$wp_query_args = array(
'ignore_sticky_posts' => 1,
'post_status' => 'publish',
'posts_per_page' => $posts_per_page,
'paged' => $paged,
);

Make sure to add:

‘category__not_in’ => array( 26 ),
to the end of the array so that it looks like this:

$wp_query_args = array(
'ignore_sticky_posts' => 1,
'post_status' => 'publish',
'posts_per_page' => $posts_per_page,
'paged' => $paged,
'category__not_in' => array( 26 ),
);

Thanks for your understanding!

Hello F3rious,

You should use the Article Top Ad if you want to display some ads before each text from your posts. For more information about this feature, please check our guide here -> https://forum.tagdiv.com/newsmag-article-ads/

Thanks for your understanding!

Hello RamaMosco,

Replied via Envato comments section.

Thanks.

Hello manumahajan26,

I have inspected your Youtube page, and I saw that you are not right to use your Youtube Id. Try to use this -> channel/UCxv4h2j7FFEEVFx2X47BLfg clear all your caches and check the results.

Thanks for your understanding!

Hello ravishinde,

I have tried to access your wp-admin but I cannot do this because I got this warning like this -> https://www.screencast.com/t/2EFVX1vOxVh You must disable the Sucuri Firewall and then let us know so I can access it again.

Thanks.

Hello Excalibur777,

It seems to be a WordPress warning. Try to check this guide here -> http://freewptp.com/fix-wordpress-issue-sorry-this-file-type-is-not-permitted-for-security-reasons/
Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello horsezy,

Yes, our developers got rid out these unique Id’s because there were made a lot of queries to the server and this was the developer’s decision. As an alternative, notice that you can add an extra class to your Row, for each block like this -> https://www.screencast.com/t/dRblweVv

Thanks for your understanding!

Hello press15,

I have checked your website and I saw that you are using the mobile theme plugin. If you are using this plugin for mobile viewport, this is normal behavior because the Mobile Theme does not recognize the Visual Composer shortcode.
I suppose that you do not understand very good how mobile theme works, right? So, please notice that this theme concept intend to display a Big Grid feature at the top of homepage which shows the posts which are included in Featured category, then will show a text which you added in Mobile Editor in Visual Composer from backend and at the very bottom of the page you will bring the Latest Articles module. Please keep in mind that the Mobile Theme do not recognize the Visual Composer shortcode and that’s why you did not get the demo style for mobile theme. So, for more information about our mobile theme, please check the documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this layout, and if you want to have the similar structure with our demo mobile, you will simply turn off the mobile plugin and the theme will be automatically switched to the general responsive mobile mode.

Thanks for your understanding!

Hello akzul65,

Please ensure that you have loaded the right plugin which comes bundled with our theme packet according to our documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ Notice that the Rev Slider was fully tested with the theme packet and it seems to work as expected with the theme. Clear all your caches and check the results.

Thanks for your understanding!

Hello MESOTU,

Try to place the !important tag to your custom code and check the results. You can provide your website URL so I can take a closer look at it.

Thanks.

Hello ravishinde,

Unfortunately, I cannot download your attached video, sorry! Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to the topic so we can easily identify you.

Thanks for your understanding!

Hello DarussalamPublishers,

WordPress don’t have an option to change the avatar images by default, you will have to use either gravatar service: https://en.gravatar.com/ or a plugin like Wp User Avatar, like this -> https://forum.tagdiv.com/how-to-set-the-avatar/

Thanks for the message!

Hello Warwick Jones,

Do you update the latest theme version? If you have not do it you should do it now because in the latest version of the theme, was introduced the option to disable logging section. Please notice that since now, if you will have a log-in on your website and if you do not have the https you will see the no-secure message. You should have the https. For more references about this regard, you should read the following information posted by Google, like this -> http://www.pcworld.com/article/3118164/security/google-chrome-to-start-marking-http-connections-as-insecure.html So, if you do not have the https you should simply disable the login and the nonsecure message will disappear.

Thanks for your understanding!