Hello Sowon,

You should try using the Post template Style 5 because this post template will not display the featured image at the top of your content. Also, another alternative for you would be to remove the image which you have added in your post content and then will remain only the featured image which you have added as Featured Image. For more information about our Post Templates, please consult here -> https://forum.tagdiv.com/post-templates-2/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Jaredt,

1)I have inspected your logo and I saw that the white border is part of your logo and if you want to get rid of it, you should edit your logo in Photoshop or any other tool and simply erase it, like this -> https://www.screencast.com/t/8LSANle5BR1t
2)If you want to change the color of your Block Title from footer section, you should using the code below and place it in Theme panel->Custom CSS area.

.td-footer-wrapper .td-pulldown-size{
color:red!important;
}

The result is here -> https://www.screencast.com/t/uu7iaIpL

Thanks for the message!

Hello MESOTU,

Please provide your website URL so I can take a closer look at your Separator element and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello ffarci,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response. Also, you can provide some useful screenshots so I can identify the problem.

Thanks for the message!

Hello Marty,

I have inspected your website and I did not saw any problem to your main menu items. All of them seems to work as expected, as you can see here -> https://www.screencast.com/t/7tt5lGMeY Provide more details about your problem and also, so many useful screenshots so I can identify the problem and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello ffarci,

You should create your Sidebar on pages, using the Visual Composer -> Widgetized Sidebar, like this ->. For more information about how you can use the Visual Composer, please consult here -> https://forum.tagdiv.com/how-to-use-visual-composer/ -> https://www.screencast.com/t/wfNAHJo7X

Thanks for your understanding!

Hello Assiba13,

Unfortunately, this type of errors happens due to your bad installations or some errors which might be appeared from your untested pluigins. My advice is to make a new clean install from scratch via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/
Clear all your caches, purge CDN files and check the results.

Thanks for your understanding!

Hello morajau,

Unfortunately, our theme does not have any such an option for it, sorry! Notice that is not a simple task and if you want to achieve this, you should make some customizations through the code. Also, if you are using the Mobile Theme plugin you should edit the core files from the mobile folder. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello Marie,

Unfortunately, this is not a simple task and if you do not have a solid knowledge in this regard, you can damage the theme blocks. As a hint, you should edit the td_block__1.php and also, the modules which create this block like td_module_4.php and td_module_6.php like this -> https://www.screencast.com/t/5fprXhHkJ1
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello methosgodzilla,

Please keep in mind that options are not controlled by our theme, sorry! You should try using the Seo Yoast plugin if you want to have some settings about this regard. You should consult the Seo Yoast documentation and let’s start to optimize your website according to it. Check the documentation here -> https://yoast.com/wordpress-seo/

Hope this helps!

Thanks for your understanding!

Hello ImaImpact,

I have inspected your website and I saw that you are not using the latest version of the theme. Update it to the latest version of it via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ and also, for more information about our mobile theme plugin, check the guide here -> https://forum.tagdiv.com/the-mobile-theme/ Clear all your caches, purge CDN files and check the results.

Thanks for the message!

Hello itmehedi,

Please notice that if you will update the theme, your theme settings will not be changed. We recommend doing your theme update via FTP way because this is the surest method in this regard. For more information about this, please consult our guide here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

Hello,

Unfortunately, all of these problems are happen due to your custom CSS code. I suggest you remove all your custom CSS code and use the theme in the default state, without any additional customizations which can break the theme, sorry! If you want to have some customizations through your theme, please understand that all of your code must be rebuilt from scratch if you want to have other customizations than to those offered by the basic theme. Please keep in mind that all of these require time-consuming and we cannot provide them at the moment, sorry! If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello bigredfro,

Do you have read the about advice? Please read our guide here -> https://forum.tagdiv.com/newsmag-header-styles/ If you want to use the logo in full-width you should try using the Header Style 10.

Thanks.

Hello potatohead101,

Unfortunately, at the moment, we no plan to do this, sorry! In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.

Thanks for your understanding!

Hello 24Uutiset,

I have inspected your website and I saw that you have some additional customizations, sorry! Please try to revert the theme to the default state and try again the code. I have tested on my side and seems to work as expected. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.

Thanks for your understanding!

Hello IgorM71,

1)Unfortunately, the drop down of your menu items has been designed to be only vertically aligned, sorry! If you want to make these to be in the horizontally way, you should make some changes and this type of request are not covered by our support, sorry!
2)If you want to change the background color for your Read more button, try the code below and place it in Theme panel->Custom CSS area.

.td-read-more a{
background-color:green!important;
}

The result is here -> https://www.screencast.com/t/xZii1ExPnH

3)Unfortunately, the latest articles block cannot be edited from Theme panel, sorry! If you want to have more control over this section, you should edit the Page Template from Page Editor, like this -> https://www.screencast.com/t/xQ2wf6rcDK

4)Provide more details about what you want to achieve so I will be able to provide a more accurate response. Also, provide some useful screenshots so I can exactly understand what you want to achieve.

I have tried to check your website but it seems to be in maintenance mode.

Thanks for the message!

Hello irlandacenter,

Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-post-content a:hover, .mce-content-body a:hover, .comment-content a:hover {
text-decoration:none!important;
}

Thanks for the message!

Hello oppus,

I suppose that you ant to remove the gray border from your theme, right? Please notice that if you want to do this, you should change the gray color of borders from Theme panel, like this -> https://www.screencast.com/t/JhxmhhKhK

Thanks for your understanding!

Hello cobaltica,

Please keep in mind that you do not use the right version of Visual Composer and that’s why you bring some errors in your console, sorry! You should use the version which comes bundled with the theme packet and wich is Visual Composer 5.0.1. Try to update your plugin via FTP way, remove the old version, clear all your caches, purge all CDN files if you are using the CEDN system and check the results. For more information about how you can update your Visual Composer, please consult our guide here -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hello ravishinde,

I have inspected your website, and I saw that your video is just added in the post content, as you can see here -> https://www.screencast.com/t/iDR6EVAXk7uw This Video has not been added like as Featured Video, and that’s why the theme does not create the Featured Image from the cover of your Featured Video. So, please ensure that you have correctly added your desired Video like this -> https://www.screencast.com/t/jWn2dLWGIw1Z
For more information about this feature, please consult here -> https://forum.tagdiv.com/newsmag-featured-image-or-video/

Thanks for your understanding!

Hello silviarehn,

Please notice that all the controls over the Sidebar for Woocommerce can be found in Theme panel, like this -> https://www.screencast.com/t/NQqJcJwua So, if you want to add more than 1 sidebar for this template, you should edit the Woocommerce template like this -> https://www.screencast.com/t/n7epFrTA and add there as you wish. Notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello benlauwork,

I have checked this post from our demo preview -> https://www.screencast.com/t/ZrVMA20P3Sj which has Featured Video set up and the Google Structure Data Official Testing Tools does not encounter any errors regarding on Video Markup from our theme, as you can see here -> https://www.screencast.com/t/jYATWlxk Do you have checked your post with this tool? Please test your website with this official tool and make some useful screenshots to explain where is the problem. Try this -> https://search.google.com/structured-data/testing-tool Please keep in mind that our theme uses all the required markup from Structure Data which is included in the theme core files. Since there is no error, it means that it is okay!

Thanks for your understanding!

Hello mattemkadia,

Provide your website URL so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Soothsayer,

First of all, please ensure that you are using the latest version of the theme which comes bundled with the theme packet and also, installs only the plugins that come bundled with the theme pack and rule out any conflciting plugins. If you want to exclude some categories from Blocks, yo should consult the theme panel option from our guide here -> https://forum.tagdiv.com/block-settings-guide/ Also, clear all your caches, purge CDN files and check the results.

Thanks for your understanding!