Hello press15,

Please provide me the exact steps which you have followed and also, what type of shortcode you have added in the Ad Box. Provide some useful screenshots for a better understanding and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello itmehedi,

Please keep in mind that our recommended way to do theme update is via FTP way. Please consult our guide here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ follow all the steps from here and update your theme.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Assiba13,

To avoid the duplicated posts, please notice that our theme has an option for this. You should try using the Offset Features for each Block or you can try the Unique Articles. For more information about these features, please consult our guide here -> https://forum.tagdiv.com/offset-feature/ -> https://forum.tagdiv.com/unique-articles/

Hope this helps!

Thanks for your understanding!

Hello T2N,

Yes, it is true. The Mobile Theme is faster than the normal theme for mobile. This was a new concept which was implemented in our theme and as you see, this is an optional plugin. Please notice that this theme concept intend to display a Big Grid feature at the top of homepage which shows the posts which are included in Featured category, then will show a text which you added in Mobile Editor in Visual Composer from backend and at the very bottom of the page you will bring the Latest Articles module. Please keep in mind that the Mobile Theme do not recognize the Visual Composer shortcode and that’s why you did not get the page content created with Visual Composer for mobile theme. So, for more information about our mobile theme, please check the documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this layout, and if you want to have the similar structure with our demo mobile, you will simply turn off the mobile plugin and the theme will be automatically switched to the general responsive mobile mode.

Thanks for your understanding!

Hello 24Uutiset,

Please notice that if you want to exclude some categories from your block, you can do this from Block Settings, like this -> https://www.screencast.com/t/uOkDxhr8 For more information about Block Settings, please consult our documentation here -> https://forum.tagdiv.com/block-settings-guide/ If is not what you mean and if this task will involve some additional customization through the code and if you do not have a better coding skills to do this, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Hope this helps!

Thanks for your understanding!

Hello manumahajan26,

Please ensure that your Youtube is a public page if you want to bring best results in this regard. Also, if the problem is still there and if the Youtube page is public, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello potatohead101,

Unfortunately, our theme does not have any such an option that allows you to add extra menu option only for the mobile menu, sorry! As you can see, the mobile menu will display the same menu items which are added to the desktop version, sorry! If you want to have this extra feature, you should add it yourself because we cannot provide custom work at the moment, sorry! Also, as a hint, you can add additional categories to entire menu and then you can use a bit of CSS code to hide that menu item only for desktop and tablet viewport. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, consider hiring a freelancer/developer to help you because we cannot provide additional customization at the moment, sorry!

Thanks for your understanding!

Hello Vicky,

Please notice that the W3 Total Cache is not tested with our theme, sorry! You should use only the WP Super Cache plugin because this is our tested caching plugin. For more information about settings of WP Super cache, please consult here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please notice that the mobile theme makes some troubles due to WP Super Cache plugin. Also, the WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there.
If you need more assistance regarding on your images, please provide your website URL so we can take a closer look.

Thanks for the message!

Hello jackfischlum,

Unfortunately, your code it seems to be incomplete and that’s why you cannot bring anything, sorry! Please try to contact the MailChimp stuff, tell the problem and show the code because they should be able to provide a more accurate response.

Thanks for the message and for your understanding!

Hello pablojmelian,

I have checked your website and I saw that now it seems to work as expected and the Visual Composer is working fine.

Thanks fro your understanding!

Hello newbietamvan,

I have inspected your website and I saw that you have some errors in your console and also, you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Please try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install from scratch via FTP way and check the results.

Thanks for the message!

Hello petjah,

You should change the category template to Style 1 because this template will display the category description below the Grid, like this -> https://www.screencast.com/t/ras6WyQgB8 For more information about Category Template please check our guide here -> https://forum.tagdiv.com/newsmag-category-templates/

Thanks for your understanding!

Hello,

Provide some useful screenshots to display your problem so I can provide a more accurate code.

Thanks for the message!

Hello fullimage360,

Provide your website so I can take a closer look. I need to know this so I will be able to provide a more accurate response/code.

Thanks for the message!

Hello fullimage360,

Unfortunately, the MK Edge Slider is not tested with our theme and also, we have no idea about the theme behavior with this type of untested plugin, sorry! You should adjust it yourself or if you are not aware of the steps which are needed to take in this regard, please contact the plugin author because they should be able to provide a more accurate response or implementation. Sorry, we cannot provide support for untested plugins.

Thanks for your understanding!

Hello dukai1011,

There is no difference in the implementation of the theme. You can read this article here -> https://www.drupal.org/node/1161464 for more information about Source and Via. Basically, you can use anything you want to mark the source of your post content.

Thanks for the message!

Hello makaynbass,

Yes, that’s right!

Thanks for your message!

Hello Mudit,

Unfortunately, the Speed Booster has not been tested with Mobile Theme and you should edit the plugin core file in order to achieve as you wish, sorry! Please keep in mind that the Speed Booster was created to optimize the Desktop version and also, the mobile version by default. The Mobile Theme is an optional plugin and it was not tested with speed booster. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide additional customizations at the moment, sorry!

Thanks for your understanding!

Hello beermoney,

You should try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-boxed-layout #td-outer-wrap {
overflow: visible!important;
}

The result is here -> https://www.screencast.com/t/iSaZP6PkKsXw

Thanks for your understanding!

Hello kingvish,

Please try to increase your WP Memory limit to 64M according to our guide here -> https://forum.tagdiv.com/system-status-parameters-guide/ From your screens it seems to be set up to 40M. This can be a reason for your issue. Try my advice, clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello ImaImpact,

Unfortunately, I do not exactly understand what you mean through ‘Business Directory’, sorry! Please provide more details about what you want to achieve, so I will be able to provide a more accurate response.

Thanks for the message!

Hello hunsour,

Sorry for this, but why you have posted in Newsmag forum? -> https://www.screencast.com/t/xa2PGgWJ Please ensure that you are suing the latest version of the theme and install it via FTP way because this is the surest method in this regard. Remove all your untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please provide your website URL so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello newbietamvan,

I have inspected your website and I saw that your Favicon Icon works as expected, as you can see here -> https://www.screencast.com/t/9Yw3jOzfa5sq

Thanks for your understanding!

Hello szysz,

Please keep in mind that our theme has changed a lot and the latest version of it is Newspaper 7.7. Also, notice that the WordPress version has changed to 4.7.2 which is not tested for Newspaper 6, sorry! Please update your theme to that latest version of it, install only the most recent version of required plugins, clear all your caches and check the results. For more references about FTP way, please consult our guide here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for your understanding!

Hello pcservis,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can easily identify you.

Thanks for your understanding!