Hello David Henry,

Please notice that our theme uses ajax loading for Block Pagination. For more information about Block Pagination, please consult this guide here -> https://forum.tagdiv.com/block-settings-guide/ -> https://www.screencast.com/t/IM5sspayqhvX

Hope this helps!

Thanks for your understanding!

Hello hunsour,

Unfortunately, the Mobile Theme is not actually tested with Newsmag, sorry! At the moment, it is only available for Newspaper and not only for Newsmag. Notice that our developers are working hard in this regard and in near future update, maybe this feature will be implemented in Newsmag theme, sorry!

Thanks for your understanding!

Hello mdmahiuddin,

If you will have sent an email at contact@tagdiv.com, please notice that we will answer you as soon as possible.

Thanks for the message!

Hello Vicky,

I suppose that you are referring to Google Adsense Link Units -> https://support.google.com/adsense/answer/15817?hl=en. Our theme does not recognize these parameters, and if you want to achieve that format of Ads, you can try to use AdRotate plugin. The theme only works using the Google Adsense ad codes: https://forum.tagdiv.com/ads/ … for another type of ads you can either use wp text widget or a plugin like Simple Ads Manager or AdRotate to render the code then use theme’s ad spots. There is no official tested ad plugins as we have our ad system. Adrotate works with our theme even though it’s not tested by us but by our users.

If is not what you mean, please provide more details, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello pablojmelian,

Do you are referring to the shortcodes which are displayed at the frontend, like this -> https://www.screencast.com/t/56mlwX5hk7ZH? You should enable the Visual Composer, clear all your caches and check the results.
If is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response.

Thanks for the message!

Hello dobryidesign,

Below, I gave you a code which is applied to your first Big Grid at your homepage which is Big Grid Style 4. Try the code below and place it in Theme panel->Custom CSS area.

.td-grid-style-4 .td-module-thumb a:last-child:before{
display:none!important;
}
@media (min-width: 1025px){
.td-grid-style-4.td-hover-1 .td-module-thumb:before {
display:none!important;
}
}

The code is -> https://www.screencast.com/t/ZCrV0W6KQp

Thanks for your understanding!

Hello CUSPMag,

I suggest you making a full backup to your database and then, try to make a new clean install from scratch via FTP way and install only the required plugins which come bundled with the theme packet and rule out any conflicting plugins. For more information about FTP way, please consult our guide here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for your understanding!

Hello Angela,

Unfortunately, the W3 Total Cach plugin is not tested with our theme and is known to be a problematic theme plugin, sorry! Please keep in mind that our recommendation regarding on caching plugin is WP Super Cache which is fully tested with our theme. You should disable the W3 Total Cache and star to use the WP Super Cache, remove all the other untested plugins if you used and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, please notice that we cannot provide support and additional implementation for untested plugins, sorry!
Also, if the problem is still there, you should make a new clean install from scratch via FTP way, clear all your caches and check the results. Please notice that our theme is fully tested only with our required and tested plugins.

Hope this helps!

Thanks for your understanding!

Hello Cosmic,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello dobryidesign,

You should try using the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-grid-style-5 .td-module-thumb a:last-child:before{
display:none!important;
}

The result is here -> https://www.screencast.com/t/UBsxouOlT

Thanks for the message!

Hello manishsharma4u,

Replied via other topics.

Thanks for the message!

Hello manishsharma4u,

Please ensure that you are using the latest version of the theme which comes bundled with the theme packet and also, makes sure that you are using the latest version of required plugins. If you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and check the results. Also, please check our requirements list for our theme, like this -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Also, our recommended method for updating the theme is via FTP because this is the surest way in this regard. For more information, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello edwardtdoye,

Please keep in mind that the Newsmag is fully compatible with the latest version of WordPress. Please ensure that you are using the latest version of the theme which is available from Theme Forest and install it via FTP way because this is the surest method in this regard. For more information about theme installation, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Hope this helps!

Thanks for the message!

Hello siamblockchain,

Please notice that the Editor Picks is just a simple Block 7 wich is set it to display only the Featured posts. So, if you do not have any posts in Featured Category, you do not bring any results in this regard. Look at this -> https://www.screencast.com/t/KE7EYayPe The Featured category is here -> https://www.screencast.com/t/WbhaGpiVvK

Thanks for your understanding!

Hello LinkAntonDE,

I am glad that I could help you!

Thanks for the message!

Hello hwl58,

There is an option for it in Theme panel. Here is talking about More Article Box from post pages. So, if you want to disable it, you should simply turn off it from panel, like this -> https://www.screencast.com/t/mbq1HZsFbY For more information about this feature, please consult our guide here -> https://forum.tagdiv.com/more-articles-box/

Thanks for your understanding!

Hello all,

For more references about how you can change or remove the default theme fonts, please consult our topic here -> https://forum.tagdiv.com/topic/do-i-really-need-to-change-all-the-text-fields-for-fonts/

Thanks for your understanding!

Hello mdmahiuddin,

Please ensure that you are using the latest version of the theme and only the latest version of required plugins which come bundled with the theme packet. Clear all your caches and check the results. Also, if the problem is still there, you should make a new clean install from scratch via FTP way and check the results. For more information about our block/modules, please consult our guide here -> https://forum.tagdiv.com/block-settings-guide/

Thanks for your understanding!

Hello petjah,

Please keep in mind that the Category description is displayed at the top of Category Page, like this -> https://www.screencast.com/t/U7hoG1D7lL If you want to have this option to be available in Category Section of WP panel, you should install the Seo Yoast plugin, like this -> https://www.screencast.com/t/0yJbdCeB
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Stellone,

It seems that your style.css is not applied on your website. Most likely, This happens due to a bad theme installation. To be safe, please try to make a full backup to your database and make a fresh install from scratch via FTP way because this is the surest method in this regard. For more information about FTP method, please consult here -> https://forum.tagdiv.com/install-via-ftp/ Also, for more information about import/export data from theme panel, consult our guide here -> https://forum.tagdiv.com/import-export-theme-settings/

Hope this helps!

Thanks for your understanding!

Hello Vicky,

Please notice that our theme only will render the Adsense code and do not change the Ads structure. For more information about our Google Adsense implementation, please consult our guide here -> https://forum.tagdiv.com/header-ads-adsense/ If the Ad Code will not work as expected, please contact the Google Adsense department, tell them the problem because they should be able to provide a more accurate response in this regard, sorry!

Thanks for your understanding!

Hello ussainjw,

For more information about how you can update the theme, please consult here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ The ads for mobile theme should have to be added in these fields, like this -> https://www.screencast.com/t/2axTiJa9h3iH For more information about our mobile theme plugin, please consult here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Hello jijivayakal,

First of all, please check your system status to be increased to the high value. If is not, please try to increase it using our guide in this case, here -> https://forum.tagdiv.com/system-status-parameters-guide/
If you have issues with php.ini, please contact your hosting provider and let them know what you are trying to do so they can point you to the correct file. Also, please do not use symbols (!@#$%^&*) for the title of the widgets because it seems that affect the functionality of the sidebar.
For more information about sidebar, please consult our documentation here -> https://forum.tagdiv.com/sidebars-tutorial/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Serd,

Unfortunately, I do not exactly understand what you mean, sorry! Please provide more details about what you want to achieve, so I will be able to provide the more accurate response. Also, provide your website URL for further investigations.
For more information about background, check here -> https://forum.tagdiv.com/background-introduction/

Thanks for your message!

Hello ofekin,

Unfortunately, our theme does not have any such an option that allows you to display the tags on modules, sorry! If you want to do this, you should take the get_the_tags function from td_module_single_base.php and copy/paste it inside the td_module.php and that you should call it in modules. Notice that is not a simple task and it is required to adjust this function in order to achieve best results. So, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!