Hello Jim Kalligas,

1)Please notice our Ads of the theme has been designed to work after rules imposed by the Google Adsense. So, if you want to display your Ads, you should not use the Adblock. I do not know what type of custom ad sports you mean because the Adblock will be ON, this will block all the Ads will have the word ‘AD’ in their structure.

2)Unfortunately, this type of plugin is not tested with our theme and we have no idea abut the theme behavior with it, sorry! Also, we cannot provide support for untested plugins. For more information about child theme support, please consult our guide here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello tsatiroglu,

Unfortunately, our theme does not have any such an option that allows you a way for this sorry! If you want to change the default gallery to a TagDiv Gallery, you should change the shortcode manually for this, according to the following screenshot, like this -> https://www.screencast.com/t/6NsAEDWMv8O Also, if you want to do this change to be automatically, notice that you should make a script which makes this task but please notices that involve some custom work, and we cannot provide this type of customisation services. You should do it yourself, but if you do not have solid coding skills for this, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello EmaO,

Please notice that our theme is tested with this type of plugin and until now, we do not have any bad reports in this regard, sorry! You should try to disable the others untested plugins used by you because all of these can interact with the theme core and cause a lot of unknown issues. Clear all your caches and check the results.

Thanks for the message!

Hello ecase,

There is no issue with the lazyload animation. It is just the first to break on a js error. These are usually caused by plugin conflicts. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello adrapper,

In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.

Thanks for your understanding!

Hello dodikmulyanto,

I have checked your website and I saw that the breadcrumbs of your posts are still appearing on Google Search, as you can see here -> https://www.screencast.com/t/E6Q1m67b Where is the problem? Notice that the Google SERP section is not controlled by our theme. The Seo Yost controls this section.
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello john low,

Please notice that it happens due to updating data by Facebook. You can try using the Facebook Debugger to force this action for a certain article post. Check here -> https://forum.tagdiv.com/facebook-share/

Thanks for the message!

Hello munvik,

Q1->Unfortunatly, please keep in mind that the post template is not available in custom post type because this is CUSTOM and in this type of post which you have made custom, you do not have available this option, sorry! You should do it yourself.

Q2->Please notice that our theme has there type of reviews like as: Stars/Percentage/Points as you can see here -> https://www.screencast.com/t/R4Pnym2G

Q3->Please notice that if you do not have a solid coding skills, and if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Usually, we recommend the developers from studio.envato.com

Q4->Ensure that you are using the latest version of the theme and also, the right version of Social Counter which comes bundled with this theme packet. Also, ensure that you have added the right Facebook ID and also, make sure if it is valid. Clear all your caches and check the results.

Q5->The menu background still working only if you are in Menu section, like this -> https://www.screencast.com/t/TERPT3OZZta

Q6->Please keep in mind that the mobile theme uses is too different by desktop version mode. For more information about our mobile theme, you should consult the plugin documentation here -> https://forum.tagdiv.com/the-mobile-theme/ Also, if you want to bring on mobile the same content which is displayed on desktop version you should disable the mobile theme and this will be automatically switched to the general default mobile responsive mode.

Q7->You should add the mobile theme core file if you want to add this. Notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Q8->The mobile editor is unavailable for post page, sorry!

Thanks for your understanding!

Hello mursalinsajib,

Our theme is fully compatible with both HTTP and https. Please use these few resources for a few hints on how to properly set up https:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/

You can also check our forum for some insight on SSL:
https://forum.tagdiv.com/topic/moving-to-ssl/

Thank you!

Hello 190degrees,

Please provide your website so I can identify this button and also, so I will be able to take a closer look about it.

Thanks for them message!

Hello gpm79,

Unfortunately, I do not exactly understand what you mean regarding on Next and Prev post…about what section do you are referring to? Provide more details, some useful screenshots so I can be able to identify it and also, so I will be able to provide a more accurate response.

If you want to remove the “About Us” from footer section, you should use a bit of CSS code to hide it. Try the code below and place it in Theme panel->Custom CSS Area.

The code is ->

.td-footer-wrap .block-title{
display:none;
}

The result is here -> https://www.screencast.com/t/4tZW5tOaf

Thanks for the message!

Hello technewsgadget,

Please notice that this post template uses a video as featured video and also, at the top of this post page will be displayed this video. I guess that you want that in this place to have a video playlist, right? Notice that this type of post template has not been designed to display a playlist video as featured video, but only one video. If you want to add a video playlist, you should add below of this section, through the content of this post.
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello adrapper,

You can write them here, on this forum.

Thanks for your message!

Hello PedroMiguelMoreira,

Please keep in mind that the WP Super Cache is a compatible plugin with our theme and therefore, your website will have to be compatible with this caching plugin -> https://www.screencast.com/t/cBUCdAISFKy.

Thanks for your understanding!

Hello SLogyc,

Unfortunately, this type of plugin is not tested with our theme and also, we do not know the theme behavior with this plugin, sorry! Alo, notice that we cannot provide support for untested implementing plugins, sorry! The meta key is correct but notice that is not a simple task to adjust them to this plugin. So, if you do not have better coding skills in this regard and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello sasquatters,

Do you solve the problem? Are working fine, now?

Thanks for the message!

Hello lnwills,

Please provide your website so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello hussainjw,

I have checked your website and I notice that all of your ads seems to work as expected and their alignment is good-> https://www.screencast.com/t/PvBP6YVXOUEc. Try to clear all your caches and check the results.

Thanks for the message!

Hello The Under18,

If the above code is not applied, you should try the !important tag for the code above to give more priority for this.

.td_module_wrap .entry-title a {
font-family: Playfair Display!important;
}

.td-post-content p {
font-family: Playfair Display;
font-size: 30px!important;
}

Thanks for your understanding!

Hello Milko,

Please notice that your website does not work, sorry! I get this error like this -> https://www.screencast.com/t/F39ZDpeTi5Fj Also, notice that I have tested your Google Account to my website and it seems to work as properly. Most likely, you do not have it configured properly. Check the above screenshots.

Thanks for your understanding!

Hello ukume,

I have inspected your console and I have notice that you have some errors through it -> https://www.screencast.com/t/5f6VnonCzx. First of all, please ensure that you are using the latest version of the theme. I noticed that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. You should remove all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if you are using the lazy load effect for images, try to disable it and check the results.

Thanks for the message!

Hello justfreshkicks,

I have tested it on my side, with more than 3 Goole Adsense and all of them seems to work as properly. Therefore, this problem is not theme related, sorry! Try to make a new clean install from scratch, remove all untested plugins, leave just Visual Composer to active and install the theme via FTP because this is the surest method in this regard and check the results. It should work as properly because on my side with the default state of the theme works as properly.

Thanks for your understanding!

Hello taneesha,

I have checked your website and I did not saw any problems with your images. All of these still working as properly now, as you can see here -> https://www.screencast.com/t/6O5BPtHLd Clear all your caches and check the results.

Thanks for the message!

Hello newsmaguser,

If you want to change the color of the link, you should use the code below and place it in Theme panel->Cusotm CSS area.

The code is ->

.widget a:hover{
color:red!important;
}

The result is here ->https://www.screencast.com/t/oKMBVS6Gko This is for widget area. If you want for the entire website, yo should remove the .widget code.

IUf you want anything else, you should provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thanks for the message!

Hello yopyop22,

Please ensure that you are using the latest version of the theme and also, the plugin version which comes bundled with the latest version of the theme. It is very important this thing because otherwise, the Social Plugin will not work. After this, ensure that you have right setup the plugin according to our documentation here -> https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/

Thanks for your understanding!