Hello devkabir,

Are you referring to this space? -> http://screencast.com/t/dbG8fiqaxO If you want to remove that space, you should use the code below and place it in Theme panel->Cusotm CSS area.

The code is ->

.td-header-sp-ads {
margin-bottom:0;
}

The result is here -> http://screencast.com/t/s4mLd54vu

Thanks for the message!

Hello RaymondB,

I have inspected your website and I saw that your meta info are missed, as you can see here -> http://screencast.com/t/aiEDY6F0 Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. I saw that you are using some untested plugins which can interact with the theme core and cause a lot of unknown issues ->http://screencast.com/t/TmufsydZ.

Thanks for your understanding!

Hello deambris,

Yes, the Newspaper theme has been designed to support Google Adsense code for your Advertisements. So, if you want to use other ads, you can create them according to our documentation here -> https://forum.tagdiv.com/newsmag-using-other-ads/ If you are using another ad system, you will see if it will work or not with the theme but unfortunately, we cannot make any recommendation in this regard, because only the Ad System was tested with the theme.

Thanks for your understanding!

Hello abarrell,

Unfortunately, our theme does not have any such an option that allows you a way to have a signup form which automatically shows at the bottom of every blog posts on the site, sorry! Also, the MailChimp plugin is not tested with the theme and we have no idea about the theme behavior and we cannot say for sure if it will work or not with the theme, sorry! So, if you are using the Blog mode(Your Latest Posts) for your website and if you want to add some options there, please notice that you should edit the theme core files corresponding with Blogs and add there your conditions (shortcodes). In this case, you should edit the index.php, like this -> http://screencast.com/t/RGmUH9wUHB
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello kurdi,

Please keep in mind that until now, we do not have any bad reports in this regard. The Revolution Slider seems to work as properly. Try to remove again the plugin and re-install it via FTP. Also, if the problem is still there, you should find some online fixes, like this -> https://wordpress.org/support/topic/uncaught-referenceerror-jquery-is-not-defined-8/

Thanks for the message!

Hello Ladiesabroad,

The default place of this string is just under the Instagram Block, like this -> http://screencast.com/t/Qu2AOJ3S9Fdy I have inspected your website and I saw that it is not to the right place. It is strange…please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello nkodgh,

Notice that for smart sidebar is an option for enabling or disable it, like this -> https://forum.tagdiv.com/newsmag-smart-sidebar/

If is not what you mean, provide more details.

Thanks for the message!

Hello nkodgh,

Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-g-rec-id-header{
text-align: center;
}

The result is here -> http://screencast.com/t/LEmcdgbcRR

Thanks for the message!

Hello nkodgh,

If you want to disable the author description and more from author feature for a specific post you should use the post ID for that post and use the code below ->

.postid-149 .td-related-right, .td-author-description{
display:none!important;
}

The result is here -> http://screencast.com/t/duMI51Jxp24v

Also, if you want to apply a code for a certain category, you should use the category ID. In this case, in category section, the more from author and the about author section will not appear.

If is not what you mean or if I missed something important, please provide more details.

Thanks for the message!

Hello deambris,

If you want to add an Ad to your homepage, you should use the Ad Box element from Visual composer and from there you can choose the ad code, like this -> http://screencast.com/t/SYcZxO0F If you are using and Adsense code, please notice that this type of size is not supported by theme and it could not work, sorry!

Thanks for your understanding!

Hello Dragosc89,

First of all, I will thank you for your interest in our theme. We are delighted to hear this kind of words. Please keep in mind that you can disable the blocks/modules which you do not use in our theme from Theme panel, like this -> http://screencast.com/t/3nzgXRxBbr If you will turn off these settings, the theme will not load the images corresponding to these unused modules.

Thanks for your understanding!

Hello Vanesafp,

1)Our theme does not have any such an option that allows you a way to add there your desired ad, sorry! If you want to do this, you should edit the theme core file and add the do_shortcode method for this. For example, I have noticed that you are using the single post template style 1. So, you should edit the loop-single-1.php core file and add there this code, like this -> http://screencast.com/t/6GkNnaBBPwWT The snippet of the code which have to be added in that place should look like this -> <?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]'); ?> Also, ensure that you have added your Ad code here -> http://screencast.com/t/pAnPE5D1I

Hope this helps!

Thanks for the message!

Hello rehanahmadjamal,

I suppose that you have switched your website in SSL mode and the favicon remained to the old mode. Please check your theme panel->Logo section from here -> http://screencast.com/t/WXc3jdXgp and re-upload your Favicon with the link with https://. If it is not there, you should check the WordPress settings, like this -> http://screencast.com/t/juxu2Bw7 and re-upload an new favicon in SSL mode.

Hope this helps!

Thanks for the message!

Hello chrismorda,

There is an option for it in Theme panel->Cusotm CSS area.

The code is -> http://screencast.com/t/HQC1tHatvr08

Thanks for the message!

Hello parazitoss,

Please check your system status to be correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ This happens due to your PHP memory which might be exhausted and that’s why you cannot do anything.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello robbie,

For more information about our child theme support, please consult here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
The Speed Booster is an optional plugin and it works only with the tested plugins.If you use other plugins it will be automatically disabled and I suggest to check this first in System Status. However there is a workaround to make it work also with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately, the time doesn’t allow us tot provide any custom and/or optimization services. We provide support only for the theme related issues based on Envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.

Thanks for the message!

Hi,

You should regenerate your thumbnails using the Force Regenerate Plugin and Force Regenerate plugin. For more information about this fix, you can consult our documentation here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks for your understanding!

Hello gbhackersonsecurity,

Please try to identify what you changed since you last saw it working properly and revert any changes. You can try to disable all plugins except visual composer clear cache and reset CDN files but even so, WhatsApp sometimes is able to grab the image and sometimes not. I ran a quick test in sharing an article from our demo but no image was grabbed so it could be an app issue.
Unfortunately, the WhatsApp image provided mixed results in our tests as well. All the proper markup is there but it seems the networks simply does not grab the image. We will implement a fix for this if we find one.But for the moment there is no solution.

Sorry for the inconvenience!

Hello kfx,

Please ensured that you have added the Retina images on your theme panel if you want to receive best results in theme, from here -> http://screencast.com/t/WwmgMhiT1A

Thanks for the message!

Hello hotcup,

You should regenerate your thumbnails using the Force Regenerate Plugin and Force Regenerate plugin. For more information about this fix, you can consult our documentation here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks for your understanding!

Hello hadharm,

Unfortunately, our theme does not have any such an option that allows you a way to implement this option, sorry! If you want to add this feature, you should be an experimented users which have better coding skills to be able to implement this. Otherwise, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Another alternative for you would be to find some plugin which has this functionality and check how it will work with the theme.
I have added this task to our list of improvements but we cannot say for sure if it will be or not implemented because this is just the decision of our developers.

Thanks for your understanding!

Hello Dilmar,

Please notice that the speed of your website depends on how well your site is optimized -> http://screencast.com/t/FDpJq3aod. Please notice that this is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Hope this helps!

Thanks for your understanding!

Hello diablo7,

Unfortunately, the theme has not a simple option in this regard, sorry! You should try to check all theme code before making any changes. Please keep in mind that is not a simple task and this task involves to have some coding skills. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello DafundaCom,

Unfortunately, our theme has not been tested with this type of plugin and therefore, we cannot say for sure if it will work or not with the theme, sorry!

Thanks for your understanding!

Hello nakosar,

I have tested the method above and the sub footer tests seems to work as properly and it is just center aligned for each devices, as you can see here -> http://screencast.com/t/6VxZ0HKY3 Try again this method, clear all your caches, purge CDN files and see the results.

Thanks for the message!