Hello dexro57,

Please notice that each of post must have a featured image…and then you should add the blocks on your homepage and the images will be displayed there. For more information about Featured image, please consult the documentation here -> https://forum.tagdiv.com/newsmag-featured-images/
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello jk,

Please ensure that your theme was installed via FTP because this is the surest method in this regard. Also, if the problem is still there, you should provide some useful screenshots so I can identify the problem and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello raunakniroula,

I guess that you want to decrease the spaces between main menu and logo and ad section, right? So, if you want to do this, you should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-header-sp-rec img {
margin-bottom:0;
}
.td-header-sp-logo {
margin-bottom:0;
}
.td-main-logo img{
margin-bottom:0;
}

The result you should see here -> http://screencast.com/t/kZhDK0OqhtEC

Thanks for the message!

Hello datomnz,

Please keep in mind that this type of mega menu is available only for desktop and tablet version. Notice that the mega menu will not work for the mobile version, sorry! If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello Viachaslau1974,

Please try to edit the theme core files corresponding to your category template used by you. For example, if you are using the category post template style 1 you should edit the td_ategor_template_1.php like this -> http://screencast.com/t/KHG5nCRitA

Hope this helps!

Thanks for the message!

Hi futbolpulse.com,

Please keep in mind that the Visual Composer is fully tested and compatible with our theme and until now we have not encountered any issues in this regard. I have inspected your website and I did not saw any issues regarding on this. Your website seems to work as properly. So, if the issues will reappear, you should make a new clean install from scratch, via FTP way because this is the surest method in this regard. Also, install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. For more information about FTP method, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

Hello imagecrafting,

Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB.

Hope this helps!

Thanks.

Hello shyamkarnani,

Do you want to edit the content from our demos or the layout of our demos? Please keep in mind that each demo has own custom CSS which can be found here -> http://screencast.com/t/sZAGnuph If you want to change the style of it, you should edit the stlye.css for each demo you like. If is not what you mean, please provide more details about what you want so I will be able to provide a more accurate response.
Also, if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello lenusmedia,

Unfortunately, our theme does not have any such an option for it, sorry! Also, we do not have any tested plugin in this regard which can recommend you because we do not have tested anything. Also, if you have used some plugin for this and if you encountered some issues in this regard, please notice that we cannot provide support for untested plugins, sorry!
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello Christian Valencia,

Please ensure that you ar using the latest version of the theme which comes bundled with the theme packet. Make sure that you have properly installed and set your Social Counter according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ Also, please make sure that your Facebook ID is valid in order to bring best results. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello elevor,

Unfortunately, our theme does not have any such an option that allows you a way to add the posts view counter on category list in a block on the homepage, sorry! The theme has been designed to display it as Meta info on Modules/Blocks and for posts. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello dexro57,

Try to make the following layout to your backend, like this -> http://screencast.com/t/v6JSmBRciY You should use 1/3+/1/3+1/3 from Visual Composer and then you should add 2 Block 7 and a sidebar for the third column and the result you should look like this -> http://screencast.com/t/hfyelt9W

Hope this helps!

Thanks for the message!

Hello onemichael,

Please keep in mind that the borders appear because you have some additional customizations through the code which influence this. Please try to revert the theme to the default state and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we further inspect it your setup page so I will be able to provide a more accurate response.

Thanks for the message!

Hello krismali,

Please keep in mind that our theme is fully tested and it should not appear these errors. I suppose that you are using some untested plugins which interact with the theme and cause a lot of unknown issues. Please try to disable all of them, leave just Visual composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install to another sub-domain via FTP because this is the surest method in this regard. For more information about theme installing, please consult the documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Hope this helps!

Thanks for the message!

Hello cloin1,

I have inspected your website and It is looking good, thumbs up! Also, please notice that we are not assessors for to theme, sorry! We only provide support for our products regarding on functionality and for features. We are not aware to sat what you can add or not to your theme, sorry! It is just your decision.
If you need for other information regarding on theme functionality, please ask them.

Thanks for your understanding!

Hello Matija,

If you do not find them, how can I help you if I do not see these errors? Please provide some useful screenshots with these errors, provide more information about these so I will be able to provide a more accurate response.

Thanks for the message!

Hello irlandacenter,

You should try the code below and place it in Theme panel->Custom CSS area.

.td-comment-section{
display:none!important;
}

The result is here -> http://screencast.com/t/E2eqiUAMS

Thanks for the message!

Hello johndoe,

Please keep in mind that we do not have any problem with our header ads and the Header Ad from our demo seems to work as properly, as you can see here -> http://screencast.com/t/z9dupeBh5x Please provide the link to your website so I can further inspect it closer.

Thanks for the message!

Hello hkubilayonal,

Unfortunately, I do not exactly understand what you mean, regarding on your category. Also, if you want to sort the posts only from a certain category, like technology you should consult the Block Settings, like this -> https://forum.tagdiv.com/block-settings-tutorial/

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Hope this helps!

Thaks for the message!

Hello hkubilayonal,

I guess that you are imported the demo with the content, right? So, please notice that our theme has an option to import the demo without content and then you can create your homepage by your desired. For more information about this, please consult here -> https://forum.tagdiv.com/installing-demos/ Also, if you want to erase the others homepage layouts you should delete them from Menus, like this -> http://screencast.com/t/XdjAiVkA0lLs

Thanks for the message!

Hello all,

The latest version of WordPress was fully tested with the theme and works as expected until now.

Thanks for the message!

Hello dexro57,

Please keep in mind that our theme has a list with some available blocks. Please try to check here -> http://demo.tagdiv.com/newspaper/block-7/ and you should choose any like it to your website. For example, you can try using the Block 7. For more information about Block settings, please consult here -> https://forum.tagdiv.com/block-settings-guide/ and here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks for the message!

Hello F3rious,

Yes, the theme is fully compatible with this type of WordPress 4.7. Also, before updating, please make a full backup to your data to avoid losing them.

Thanks for the message!

Hello codka,

If you want using other ads to your website in HTML, you should simply consult the documentation here -> https://forum.tagdiv.com/newsmag-using-other-ads/ and from there you simply copy the DIV’s method and paste it in Ads area section from Theme panel.

Hope this helps!

Thanks for the message!

Hello datomnz,

If you want to make your mega menu items to be similar to the ‘Travel’ menu example, I suppose, right? If you want to do that please consult the topic here -> https://forum.tagdiv.com/topic/mega-menu-with-grid-columns/ because there you will see all the steps which are needed to take in this regard for achieving this layout.
If you want to display more levels in our theme and you are not aware of all steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Hope this helps and let us know how it goes!

Thanks for your understanding!