Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Catalin
tagDiv Staff

Hello diablo7,

Unfortunately, I do not exactly understand what you mean. However, I assume that you are referring to the author ID which appears when inspecting the Author, like this -> http://screencast.com/t/e8eVFWeUvRt Please notice that this behavior is happening and on the default theme and this setting is controlled by WordPress and not from our theme.
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello harun,

All of the steps regarding on what you can create your own smart list can be found in our documentation here -> https://forum.tagdiv.com/smart-lists/ Try to understand all of these steps and then, please try to implement it on your side.

Thanks.

Catalin
tagDiv Staff

Hello josoro,

I have inspected your website and I saw that your icons are there. Purge all CDN files, clear all your caches and test it again.

Thanks.

Catalin
tagDiv Staff

Hello sujithbhakthan,

Please provide your website so I can inspect it closer regarding on Featured Image and also, please provide a screen pointing to the desired result, it would help us to understand what you’re trying to do. Regarding on your second request with the social media share icons just under the featured image, please notice that is not a simple task and our theme has not such an option in this regard and if you want to make this adjustment you will have to do it yourself or if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you in this regard.

Thanks.

Catalin
tagDiv Staff

Hello PURE_Vengeance,

Try the code below ->

.td-main-content-wrap{
background-color: black;
}

Thanks.

Catalin
tagDiv Staff

Hello Nordpresse,

Please3 keep in mind that our mobile theme has not been tested with the external cache and if you have these the theme will not working as properly.
After several investigations in this regard have concluded that this type of issue come from WP Super cache which is not fully compatible with WordPress 4.6 and that’s why this problem occur. We hope that WP Super cache plugin will be updated it as soon as possible and that problem will be fixed. Notice that this issue appears and on Mobile Theme from Jetpack when the caching plugin is active.
Please notice that we have reported this issue to Jetpack and we are waiting for an update from them. Until that, you should use our workaround posted here -> https://github.com/Automattic/wp-super-cache/issues/132
Also, please try the theme without any untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting in the theme.

Thanks for the message!

Catalin
tagDiv Staff

Hello mc_kot,

You can hide an Ad for a specific category only if you will use the category Id for that category, just like that -> http://screencast.com/t/Rsx9kbTSs Try to use this basic example for your website and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hello nano,

Please keep in mind that our theme does not have such an option for posts, sorry! There is just a plugin with this functionality and there is not a feature from our theme, sorry! You will have to find some plugins with this functionality and see how it will work in the theme. We cannot make any recommendations in this regard because we have not done any tests in this regard, sorry!

Thanks.

Catalin
tagDiv Staff

Hi Nano,

Please notice that all of these customizations involves some changes in plugin core file. If you want to change the text of this plugin, you will have to work at the td_block_social_counter.php and from there to change these names for each Social Network and replace it with your desired text, like this -> http://screencast.com/t/Ac6MuyueC0 Please notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot help in this regard because we cannot provide custom work at the moment, sorry!

Thanks.

Catalin
tagDiv Staff

Hello UHR,

I have inspected your website and I saw that you are using an old version of the theme with some untested plugins. Please try to update the theme to the latest version of it (Newspaper 7.3), update the Visual Composer to 4.12, clear all your caches and install only the plugins that come bundled with the theme and rule out the conflicting plugins. If you want to bring high results with the theme, please notice that you should keep up with our updates. Also, please notice that the update of the theme will have to be made via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/newspaper-theme-documentation/ Also, before doing these steps, please make a full backup to your data according to the documentation here -> https://codex.wordpress.org/WordPress_Backups

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hi,

If you want to change the text-transform property for your quotes, please notice that you sho9uld use a bit of CSS code and then place it in Theme panel->Cusotm CSS area.

The code is ->

.td-post-content blockquote p{
text-transform: initial;
}

The result -> http://screencast.com/t/F5mSLpM4vUwl

Thanks.

Catalin
tagDiv Staff

Hello Kley,

The author will need a bit of a CSS fix as the CSS got changed a bit in the new update but the author name was not updated for it. So until the next theme version please use this CSS code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

Sorry for the inconvenience but please notice that we will consider fixing all of them as soon as possible in future updates.

Thanks for your message!

Catalin
tagDiv Staff

Hello Beldar,

I have inspected your website and I saw that you have some additional customizations through Big Grid Slide. AS you can see here -> http://screencast.com/t/JMi81lb3X the problem comes from your height and the CSS has remained the same with the Big Grid Slide but you should adjust with the Big Grid 11 if you have made these customizations. Most likely, this space comes from more than this but please notice that we cannot provide support for your modification and we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello AndreBoni,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that your untested plugins used by you in theme to interact with it and cause a lot of unknown issues.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello WebK,

Please notice that all these types of customizations can be made using the Visual Composer plugin which is fully tested with the theme and you can use it without any problems. Also, please notice that is not a simple task and you will have to assess through reading the plugin’s documentation in order to achieve the similar layout. You will have to read the documentation from here -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
If you want to display more levels in our theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customizations services at the moment, sorry!

Thanks.

Catalin
tagDiv Staff

Hello sportpeoplecz,

Please ensure that you are using the latest version of the theme (Newspaper7.3) with the latest version of required plugins (Visual Composer 4.12 and Social Counter 4.1). Also, please check your system status to be increased to the higher value and otherwise please try to increase them according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your messagE!

Catalin
tagDiv Staff

Hello applenewsbreak,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your Bookmarklet settings. Also, please provide the link of this topic so we can easily identify you.

Thanks for your message!

Catalin
tagDiv Staff

Hello Beldar,

Please provide your website so I can inspect it closer.

Thanks.

Catalin
tagDiv Staff

Hello sjlabar,

I have checked your website and I saw that you are using the mobile theme, right? Please notice that none of shortcode is not recognised by Visual Composer, sorry! If you want to display this ad to the mobile mode, you will have to turn off the mobile plugin and the theme will be switched to the general responsive mobile mode and the ad will appear.

Thanks.

Catalin
tagDiv Staff

Hi,

Yes, it is recommended to update the WordPress. Please keep in mind that our theme is tested with this version and also, each of required plugin is tested with it.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello iwsayers,

The subcategories are displayed in alphabetical order, if you want to change this order you could try to use a plugin like Category Order and Taxonomy Terms Order as I saw that many users use it.

Thanks!

Catalin
tagDiv Staff

Hello ebK,

Please notice that all the changes have to be made in the header.php, like this -> http://screencast.com/t/A95TatJ9yFq9

Thanks.

Catalin
tagDiv Staff

Hello Kley,

I have checked your website and I saw that you have a problem with your mobile theme in that your featured images are not displayed. Please try to re-download the latest version of the theme which is still 7., but the fix was implemented after 7.3 was released. Please download the theme again, delete your current theme and install the freshly downloaded one. The version is the same but the fix will be present.
As an alternative here is the fix needed:
Add this code in the mobile theme’s function.php:
td_global::$td_options = get_option(TD_THEME_OPTIONS_NAME); //read the theme settings once
It should look like so: http://screencast.com/t/ke18K42lG

If you want to change the Big Grid from your front page in mobile theme, please notice that you will have to alter the code from the td_block_big_grid_mob_1.php core file and change the post limit, like this -> http://screencast.com/t/tm8M9M6nBrhG

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hello nano2408,

I have checked your Favicon for more than 1 tab in my browser and everything seems to be right displayed, as you can see here -> http://screencast.com/t/DnOd0J32 Please ensure that you are using the latest version of your Browsers and also, try to clear all your cache and browser cache and check the results.

Thanks for the message!

Viewing 25 posts - 17,451 through 17,475 (of 23,298 total)