Hello tvib6,

If you want to receive an accurate response, please provide your website URL so I can inspect it closer.

Thanks.

Hi,

Please provide your website URL with your desired page so I can inspect it closer to my side and also, so I will be able to provide a more accurate response.

Thanks.

Hello Beldar,

I have tried the code below on your website and seems to work as properly. Try to add the !important tag for both properties and check the results.

.td-big-grid-slide {
height: 410px !important;
overflow: hidden!important;
}

The result -> http://screencast.com/t/Piz8MdT4e9

Thanks.

Hello yonwell,

I have tried to share your page to my Facebook and the featured image for this page will be displayed, as you can see here -> http://screencast.com/t/wGwp7C6y Please try to clear all your caches, purge all CDN files and test it again.

Thanks for the message!

Hi sayedbaharun,

I have inspected your website and I did not saw any problems with your site. Please provide a screen pointing to the desired result, it would help us to understand what you’re trying to do.

Thanks for your understanding!

Hello technotrain,

If you want to remove the search icon you will have to use a bit of CSS code and place it in Theme panel->Custom CSS area but if you want to move it in the Top Bar menu, please notice that is not a simple task and it require to make some changes in order to achieve best results and all of these involves custom work.

.td-icon-search{
display:none!important;
}

If you want to display more levels in the theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you!

Thanks.

Hello Sibienii,

Unfortunately, our theme does not have such an option in this regard, sorry! Please notice that our Import/Export options are referring to the Theme panel settings and not for content. This task could be made from WordPress settings or using such a plugin with think functionality. Please try to search an online solution in this regard because this is not theme related. For more references in this regard, you can try to consult these topics here -> https://diaryofdennis.com/2013/10/18/import-and-export-a-bunch-of-specific-articles-from-one-wordpress-blog-to-the-other/ or here -> https://www.elegantthemes.com/blog/tips-tricks/import-export-wordpress-website

Hope this helps!

Thanks for your message!

Hello thelastpoet,

Please notice that you will have to add the code provided by the Facebook in the loop single according to your post template used by you, below the Sharing bottom in the core file. For more references about the Fb comments implementation, please check here -> https://forum.tagdiv.com/topic/anybody-implemented-fb-comments/ Please notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks.

Hello Bmusiq,

Please provide more details about what you are referring to! Also, you can provide a screen pointing to the desired result, it would help us to understand what you’re trying to do.

Thanks.

Hello PhilCreighton,

Please try the code below and place it in Theme panel->Custom CSS area.

.block-title > span{
background-color:red!important;
}

The result is here -> http://screencast.com/t/0QtEy1hjJr3

Thanks.

Hello esplota,

Please keep in mind that this type of sizes is available in Theme panel, as you can see here -> http://screencast.com/t/xfgAp58uuEm First of all, in order to use this type of ad you will have to find a proper header style which allows you to display your ad in full-width, like an example Style 5 or 6. For most information about our header styles, please check here -> https://forum.tagdiv.com/header-styles/ If you are suing the Adsense code for your ad, please notice that the size of the ad depends on what type of ad will be delivered by Google. Also, if you are using the normal ads you will follow this steps.

Thanks for your message!

Hello pinzonjulian,

I have checked your website and I saw that you are using the Mobile Theme version of your mobile mode, right? Please notice that this concept do not display the Visual Composer code and it has just a default layout. For more information about this concept, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme. If you are unhappy with the mobile theme you will have to disable that plugin and the theme will be switched to the general responsive mobile version.

Thanks for your message!

Hello Andrea_Ferrari,

Please ensure that you are using the latest version of the theme (Newspaper 7.3) with the latest version of the Social Counter 4.1 and Visual Composer 4.12. Also, please make sure that you will have right followed all the steps which are presented in our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ Clear all your caches and test it again.
If you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello josoro,

The CDN files can be purged only if you are using the CDN system for your website and before purging these files you will have to check your panel to find the button and grab it to purge all of these.

Thanks for your message!

Hello letsteach,

Please keep in mind that all of these changes could be made only from your Backend and not from your Front end. Why do you are unable to access your Visual Composer backend? Please ensure that you are using the latest version of the theme (Newspaper 7.3) with the latest version of Visual Composer 4.12 in order to achieve best results.

Thanks for your message!

Hello Mayapur Voice,

All of these steps must be made via FTP because this is the surest method in this regard. First of all, before updating the theme, you will have to delete the old one and then, using the FTP method you must install the theme according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Please try again this process, more carefully and let us know how it goes! Also, if you cannot install it, please try to make a new clean install from scratch and try it there and see how it will go!

Thanks for your understanding!

Hello brianjcameron,

Unfortunately, please notice that we cannot provide support for untested plugins. For each tested plugin, please keep in mind that have made ​​some adjustments to bring good results. Also, you can check our support policy here -> https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!

Hello Eurorus,

Unfortunately, I do not know what type of changes you are made there, sorry! Please notice that if you are not aware of the steps regarding on using the FileZilla, please consider hiring a freelancer/developer to help you because we cannot provide support for this, sorry! Also, if you cannot make any changes in your code, please contact your hosting provider in this case. Please notice that you will only follow the steps which are presented in that topic.

Thanks for your understanding!

Hello PURE_Vengeance,

I do not exactly understand what you want to achieve. The code works fine and all the white spaces will be colored in black if you are using that code. So, if need more changes in this regard, please notice that all of these involves custom work and we cannot provide something like that at the moment. Also, if you will check our demos list you will have noticed that we have Black version, like this -> http://screencast.com/t/3VgWc1mSvi -> http://demo.tagdiv.com/newspaper_black/
Please notice that this layout is not a simple task if you want to make if from scratch using the default layout of the theme and these involves custom modifications which are not covered by our support, sorry!

Thanks for your understanding!

Hello saltoaldia,

First of all, please notice that the official language in this forum is English and in the future, I would kindly ask you to use this language for a better understanding.
So, regarding on your issue, please try to make a new fresh install from scratch with the latest version of the theme (Newspaper 7.3). Also, please notice that your installation should have to be made only via FTP because this is the surest method in this regard and then, you will have to try to install one of our demo sites, according to our documentation here -> https://forum.tagdiv.com/installing-demos/

Hope this helps and let us know how it goes!

Thanks.

Hello djalejo,

If you are using the latest version of the theme, you will see in your Theme panel->Block Settings->Meta Info Modules/Blocks this type of setting, like this -> http://screencast.com/t/D7fSTv3lDZfq

Hope this helps!

Thanks.

Hello thomharvey,

Unfortunately, our theme does not have such an option for this, sorry! Please keep in mind that this task is not a simple one and it can be made only through hard working but please notice that this request involves custom work and we cannot provide this type of services at the moment, sorry! If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you or you can try to find some plugins with this functionality and see how it will work for you. Unfortunately, we cannot make any recommendation in this regard because we do not have tested any plugin in this regard.

Thanks for your understanding!

Hello Jenkis-80,

As I can see when looking to your images, I guess that you do not use the thumbnails for your photos, right? Please notice that if you are using our Blocks for displaying your posts, you will have to check your Theme Panel to be activated all the thumbs which are used by these Blocks, like this -> http://screencast.com/t/VZEf0KPL and then you will have to use the Thumbnail Regenerate for good results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello oyvind,

The author will need a bit of a CSS fix as the CSS got changed a bit in the new update but the author name was not updated for it. So until the next theme version please use this CSS code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

Sorry for the inconvenience but please notice that we will consider fixing all of them as soon as possible in future updates.

Thanks for your message!

Hello tanapol4637,

The menu can be controlled from Menus section in panel, like this -> http://screencast.com/t/mIHPA58v and the result you should see here -> http://screencast.com/t/CgMQYo9ZQT

If is not what you mean, please provide a screen pointing to the desired result, it would help us to understand what you’re trying to do.

Thanks for your understanding!