Hello urlovod,

Unfortunately, this is the default theme’s behaviour and if you want to make the theme working deeper in this case you will need to do some additional customizations through code that involves custom work and we cannot provide this type of services at the moment, sorry! If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello willysawa,

Please notice that this type of plugin is an optional one and it is located in the main folder which you have downloaded from your Account from Theme Forest, like this -> http://screencast.com/t/eRGVDU9uLnWv Please notice that this type of plugin should be installed like as any plugin through ADD plugin, like this -> http://screencast.com/t/wKPBKTXCZx -> http://screencast.com/t/2YyhLzg9x

Thanks for your understanding!

Hello pierpaolocorso,

Please try the code below and place it in Theme panel->Mobile Theme->Custom CSS area, like this -> http://screencast.com/t/3jU3j9no8wFP

The code is ->

.td-module-meta-info {
display:none;
}

Thanks.

Hello Sanalsantiye,

I have checked your source page and I saw that you still have some untested plugins in active mode. Please try to disable all of them, leave just Visual Composer and Mobile Theme plugin to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After this, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello,

Replied here -> https://forum.tagdiv.com/topic/i-want-to-change-social-media-icon-color-in-header/#post-128999

Thanks.

Hello technotrain,

I assume that you want to change the color of the social icons from the top header, from there -> http://screencast.com/t/MUyNZUzST9T , right? Unfortunately, our theme does not have such an option for it, sorry! Please notice that this is the default theme’s behavior and if you want to change the functionality you will have to do some additional CSS customizations in order to achieve as you can see and this type of requests involve custom work and we cannot provide this, at the moment, sorry! If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you or you can try to find some plugins with this functionality and see how these will work for you in this regard.

Thanks for your understanding!

Hello willysawa,

Unfortunately, our theme does not have such an option for it, sorry! Please notice that this type of error is encountered when you have some problems with your hosting provider (HTTP Error 500 Internal server error) and you cannot target this type of error which do not come from WordPress. To achieve as you wish, first of all, you will have to detect this error and then you will have to create an own template for it. Please notice that you cannot detect this error because it does not exist this type of function to do so. As you can see, regarding on 404 error still exists in WordPress a checker for it, like so -> is_404.

Thanks for your understanding!

Hello Chandan Kumar Singh,

In order to have the News Ticker you will have to add from Visual Composer for each your page, like this -> http://screencast.com/t/mdSuaq8tEeWS

Hope this helps and if is not what you mean, please provide more details.

Thanks.

Hello diablo7,

1)Please notice that if you want to have more control in this way, you will have to use the SEO Yoast plugin because the theme does not control it. For more information about Facebook Sharing, please check here -> https://forum.tagdiv.com/facebook-share/ Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that if you are using some of these types of plugins, these can interact with the code of theme and cause a lot of unknown issues.

Thanks for your understanding!

Hello AndreBoni,

Please try to clear all your caches and test it again and check the results. Also, if your problem is still there after this advice, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello diablo7,

Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-post-author-name {
display:none;
}
.single .td-post-author-name{
display:block;
}

Thanks for your understanding!

Hello themesic,

Please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks.

Hello maxlaxoc,

In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though. Until we can do it, you can use a plugin.

Thanks for your understanding!

Hello Nik,

Unfortunately, our theme does not have such a tested plugin in this regard, but as you can see if you take a look on our forum, most of our customers use the Wordfence Security plugin and seems to work as properly with the theme. You can try it and check the results. (you will have to set it in Learning mode)

Thanks for your understanding!

Hello Hack4Life,

The author will need a bit of a css fix as the css got changed a bit in the new update but the author name was not updated for it. So until the next theme version please use this CSS code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

Thank you and sorry for the inconvenience.

Hello MortimerJazz,

Unfortunately, our theme does not have such an option for what you want, sorry! Please notice that all the settings about this feature you will find here -> https://forum.tagdiv.com/reviews-2/ If you want to add or create other options in this case, please notice that you will have to add it through coding. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello ronald,

Please try the code below and place it in Theme panel->Cusotm CSS area.

The code is ->

.td_top_authors .td-author-comments-count {
background-color: red;
}
.td_top_authors .td_mod_wrap:hover .td-author-comments-count {
background-color: green;
}

The result you should see here -> http://screencast.com/t/niTMWbhCOT -> http://screencast.com/t/qt5OOHG9zw

Thanks for your understanding!

Hello ufukergun,

Please notice that our theme is fully compatible with BuddyPress. All the style will be applied to your BuddyPress and the theme does not break the plugin’s functionality.
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello lewinandreilly,

Please ensure that you are using the latest version of the theme (Newspaper 7.3) and also, the latest version of Visual Composer 4.12 and Social Counter 4.1. All of these plugins come bundled with our theme. For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps!

Thanks.

Hello meremetia,

Please notice that you will have to check the following option in order to achieve the stretch row, like this -> http://screencast.com/t/wfx1fjgV

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello denny,

Please notice that if you import the demo with content, only the pictures from there are available for customers. Perhaps, you are referring to the images which are displayed to our demo preview, right? Please notice that all of these images are not available for our customers because we have copyright for all of these and it could be used only from our in this case and we cannot distribute because we are not aware doing this. Also, if you want to access this photo you can try the next link -> http://demo.tagdiv.com/newspaper/wp-content/uploads/2015/04/lenovo.jpg

Thanks for your understanding!

Hello Winock,

I guess that you want to have more control over the posts which will be displayed on your widgets, right? If you want this, when you create your sidebar through adding some block in it, please notice that you can filter it and set what type of posts you want to be displayed in that widget and what not. All of this settings should be done from Block settings, like this -> http://screencast.com/t/ofxyGxyn
If is not what you mean, please provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thanks.

Hello mikyasferhat,

Please read this topic about the strange symbols replacing the icons: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ and apply the fix provided there.

Thank you!

Hello kevintunis,

Please notice that the Revolution Slider is fully tested with our theme and seems to work as properly. Unfortunately, I do not exactly understand what you mean with “Facebook Slider”. First of all, please ensure that you are using the right version of Revolution Slider which comes bundled with our theme and also, please makes sure if you have fully installed according to our documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ Also, for more information about plugin functionality, please check the plugin’s documentation here -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Thanks for your understanding!

Hello cloferba,

I have checked on my side and the Widgets seems to remain there. Please ensure that you are using the latest version of the theme with the latest version of required plugins (Visual Composer 4.12 and Social Counter 4.1), clear all your caches and test it again. Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks.