Hello okgo87,

I have checked your website and I saw that you custom sidebar are working fine. So, please notice that we cannot provide customization services because these are not covered by our support policy, sorry! If you want to display more levels in our theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello VoZz,

If you want to translate the string “By” to your language, please check the Translations from Theme panel and from there you can replace it with your desire, like this -> http://screencast.com/t/zdEosSeBo7Gb

Thanks.

Hello Serpao,

Please try the code that my colleague Andrei provided you above. You will have to put that code in Theme panel ->Custom CSS area. This code is applied only for mobile mode .

Thanks.

Hello nadeempk2,

Please ensure that you are using the latest version of Social Counter 4.1 in order to bring the best results. Try to clear all your caches and test it again.

Thanks.

Salut macerier,

Da-ne te rog un email la contact@tagdiv.com cu informatiile de logare pentru a putea sa il inspectam mai indeaproape. TRimite-ne si link-ul de la acest topic sa putem sa te identificam.

Multumesc!

Hello blimo86,

Please notice that this type of plugin is not tested with our theme and we are not aware of the theme behaviour with this one. Also, we cannot provide support for untested plugins.

Thanks for your understanding!

Hi Pedram.k,

Unfortunately, the time does not allow us to provide customization services, sorry! Please notice that this is not as simple task and to accomplish this task is required to have a solid knowledge in HTMP/PHP/CSS. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because our theme does not have an RTL support and we cannot provide custom work. Please chek our support policy, here -> https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!

Hello fbiotai93,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue. Also, provide the link of this topic so we can easily identify you.

Thanks.

Hello sibinfotech,

Unfortunately, our theme does not have such an option for your desire, sorry! Please notice that the Ads from Google (Adsense) not always delivered on time for ad (not a live effect and it could take a while until this will appear) So, please notice that the theme displays only the code which has been added in the Ad Spot and you do not have any option for displaying in this regard. If you want to develop more levels in our theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello poppeto,

The theme is still 7.3 but the fix was implemented after 7.3 was released. Please download the theme again, delete your current theme and install the freshly downloaded one. The version is the same but the fix will be present.
As an alternative, here is the fix needed:
Add this code in the mobile theme’s function.php:
td_global::$td_options = get_option(TD_THEME_OPTIONS_NAME); //read the theme settings once
It should look like so: http://screencast.com/t/ke18K42lG

Thank you!

Hello nairolf2013,

All the strings which could be translated it might be found here -> http://screencast.com/t/xi5bEIA3w4 For more information about this feature, please check here -> https://forum.tagdiv.com/loading-translations/

Thanks.

Hello Piyush Bandi,

Please notice that your version of Visual Composer is outdated. First of all, please download the latest version of the Envato Market using your account and then install the theme via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Then, you will have to remove the old version of the Visual Composer and install the version which comes bundled with the latest version of the theme (->Newspaper 7.3 with Visual Composer 4.12 and Social Counter 4.1), clear all your caches and check the results. For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please notice that you will have to keep the step with each updating of the theme.

Hope this helps!

Thanks.

Hello Hermannf,

Unfortunately, I am not aware of what type of plugin or method in .htacces you are using to protect your wp-admin. As you can see, our theme does not have any tested plugins in this regard and we cannot say for sure which of these will work as properly with our theme. You should try to find another online solution in this regard or if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello laxanh,

Please keep in mind that if you want to use the Facebook counter from our Social Counter, you will have to create a Facebook Fan Page. This counter will count the fans and if you do not have this type of page, the counter will not working. For more information about how you can create something like this, please check here -> http://www.wikihow.com/Create-a-Facebook-Fan-Page

Thanks for your understanding!

Hello MESOTU,

Please ensure that this type of issue does not come from your untested plugins used by you. Try to disable all of them and install only the plugins that come bundled with our theme, clear all your caches and check the results. Please notice that the Revolution Slider is fully tested with our theme and seems to work as properly.

Thanks for your understanding!

Hello ttalleur,

Please try to update the theme to the latest version of it (Newspaper 7.3) and also, please ensure that you have fully installed all the required plugins to the latest version of them (Visual Composer 4.12 and Social Counter 4.1), clear all your caches and test it again. Also, if your problem is still there after this advice, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Notice that the theme update should be made via FTP because this is the surest method in this regard. For more references in this regard, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello chalegabe,

Please check here -> https://forum.tagdiv.com/login-how-to-enable-user-registration/ What kind of other information about this feature do you want to know?

Thanks for your understanding!

Hello stanisci,

I have checked your website and I did not saw any logo -> http://screencast.com/t/89sVNlOw. Please enable your footer area so I will be able to inspect it closer and so I can provide a more accurate code.

Thanks.

Hello tsaim,

If you are using the Block 4, please notice that this element use Module 2 as you can see here -> http://screencast.com/t/OTxyOX6jNi and from Theme panel->Theme Fonts you will have to change the Module 2 settings -> http://screencast.com/t/Gt8Es9Oij

If is not what you mean, please provide more details.

Thanks.

Hello tsaim,

You will have to check your Theme panel->Theme Fonts and from there you will have to push the Clear Button and Default because the theme will automatically set the Default font, like this http://screencast.com/t/YtuUwMYs2W3 and here -> http://screencast.com/t/8g2jL6Mw7v2

Hope this helps!

Thanks.

Hello Tomka,

Please notice that the Footer template style 1 and 2 cannot be modified because all of them has a default design. So, if you want to make your own footer style, you will have to use the footer template style 5 and then using the Footer 1,2,3 you can add what you want to display on your footer section. For more information about this feature, please check our documentation here -> https://forum.tagdiv.com/footer-templates/

Hope this helps!

Thanks for your understanding!

Hello ill0gic0,

This feature can be implemented using the Revolution Slider. Please notice that each of our demos has a specific design and style and if you want to use it you will have to import that demo. For more information about this method, please check our documentation here -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Hope this helps!

Thanks for your understanding!

Hello BastianWeber,

Please keep in mind that this type of task is not easy to achieve and it involves to do some additional customizations until you achieve as you wish and we cannot provide customization services at the moment, sorry! If you want to display more levels in ur theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello Gadgetsay,

Unfortunately, our theme does not have such an option for it, sorry! Please try to use a plugin for achieving this or please consider hiring a freelancer/developer to implement this thing for you in our theme because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello drcoder,

Our theme has no RTL support because it has been designed to be used in this layout, sorry!
Unfortunately, we have no plan on implementing it in the near future. Implementing RTL support in our theme will require 2 style.css files and it will add significant “weight” to the theme. Using the RTL mode means that lots of elements have to be adjusted and this thing involves custom work and we cannot provide this at the moment!
Please try to do a simple search of our forum and you will see that our team offers support only for theme related problems and which not require additional customizations. Please check again our support policy here -> https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!