Hello ingilizcecin,

Unfortunately, our theme does not have such an option for it and if you want to add this feature you will need to make some additional customization through code that involves custom work. So, if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! Another alternative for you would be to use a plugin with this functionality and see how it will work with our theme.

Thanks for your understanding!

Hello moor,

I have checked your screenshots and I saw that you are using the RTL mode (probably your native language) and our theme has not been designed to be used in this way, sorry! Please notice that our theme has no support for this layout as you can see in our support policy here -> https://forum.tagdiv.com/support-policy-2/
Unfortunately, we have no plan on implementing it in the near future. Implementing RTL support in our theme will require 2 style.css files and it will add significant “weight” to the theme. Using the RTL mode means that lots of elements have to be adjusted and this thing involves custom work and we cannot provide this at the moment!
So, if you want to display more levels in our theme and you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello Rocket1j,

Unfortunately, our theme does not have such a simple option for that and this request involves custom work. At the moment, we cannot provide this type of services, sorry! Please consider hiring a freelancer/developer to help you in this regard.

Thanks.

Hello Rocket1j,

Upon further investigations, I have noticed that your Block layout are different to our demo for Block 3 and that’s why the block it do not display as properly. I suspect that you have some additional customizations which damage the layout. If you have something like this, please try to revert back to the default settings, without any untested plugins and see how it will work. Clear all your caches and check the results.
So, if your problem is still there, please make a new clean install from scratch with the default settings and see how it works.

Thanks for your understanding!

Hello uapdirect,

Unfortunately, I do not exactly understand what you mean and what you fail to do. Please try to consult our documentation here -> https://forum.tagdiv.com/installing-demos/ regarding on demos installing.
If you need more assistance in this regard, please be more specific about what you want to achieve so I will be able to guide you on the right direction.

Thanks.

Hello oscarroriz,

I suppose that you are referring to this feature -> http://screencast.com/t/AM7UWaazX0In So, if you want to change the structure of it, the code will find in td_category_template.php core file, like this -> http://screencast.com/t/tzxIcdlbre

Thanks.

Hello ngente,

I need your website URL so I can identify the page where you want to hide the header Ad. Also, please provide the certain page URL so I can provide a more accurate response.

Thanks.

Hello sanjeev,

Our theme has been fully tested with Chrome browser and the sidebar is working as expected. You can try our demo and check the results. Please ensure that you have correctly set your caching plugin because we recommend this method using the WP Super Cache, according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ You problem might come from your untested plugins if you are using on your website. Please try to disable all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins. As long as the Sidebar is working fine on our demo preview, means that the problems is on your side and not from our theme. All the js code wich is used in theme is located in tagdiv_theme.js like this -> http://screencast.com/t/cWwFaYzeDbWD
If you need more assistance in this regard after this tips, please provide your website URL so I can further inspect it closer.

Thanks for your understanding!

Hello zingolo,

If you want to develop your colors, please notice that you can use the hex values for colour and here -> http://www.w3schools.com/html/html_colors.asp you can find more information about this. If you want more details in this regard, please notice that is considered custom work and we cannot provide this type of service at the moment, sorry! If you are not aware of these steps please consider hiring a freelancer/developer to help you.

Thanks.

Hello Vittorio,

Unfortunately, our theme does not have such a simple option to achieve this but only if you make some additional customizations through the code and this involve custom work. As a hint, if you want to change the structure of our mega menu, please notice that you will have to alter the code from the core file td_block_mega_menu.php like this -> http://screencast.com/t/bhY0iHFz Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello Abhay Pratap,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins which might appear. Try to clear all your caches and check the results.
Also, if your problem is still there after this, please send us am email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Provide the link of this topic so we can easily identify you.

Thanks.

Hello davider,

First of all, I will thank you for your interest to our theme. So, please ensure that you have fully downloaded the theme packet with the latest version of the theme from Theme Forest. Try to install again the latest version via FTP but only with required plugins (Newspaper 4.11.2, Social Counter 4.1 and Mobile Theme), without any untested plugins because these might create a lot of untested issues. Clear all your caches and check again the results.

Hope this helps and let us know how it goes!

Also, if your problem is still there after these tips, please try to make a new clean install from scratch with the latest version of the theme and check how it will work with the default settings.

Thanks for your understanding!

Hello smartwebdigital,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and then, make sure if you have updated all the required plugins to the latest version of them ->Visual Composer 4.11.2 and Social Counter 4.1. Try to clear all your caches, purge CDN files if you are using the CDN system and check the results. Also, if you are using some untested plugins in our theme which might cause this issues, please try to disable all of them and runs the theme only with the required plugins.

I hope that helps.

Thanks for your understanding!

Hello Natalie,

I have checked your screenshot and I have noticed that you do not right set your mega menu. Please check your Menus Section from the panel and follow these steps -> http://screencast.com/t/6mIZuLpEd and the wrong result you should see here -> http://screencast.com/t/LfnUenks62
For more information about mega menu feature, please consult our documentation here -> https://forum.tagdiv.com/mega-menu/

Thanks for your understanding!

Hello wwth,

First of all, please ensure that this type of problem is not caused by your caching plugin and then try to clear all your caches, purge CDN file if you are using the CDN system and check the result because it should not appear any problems in this regard.
So, if your problem is still there after this advice, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Please mention there what kind of custom CSS is not applied to your theme which is added to your child theme so I can identify them and also, so I will be able to provide a more accurate response. Also, please provide the link of this topic so we ca easily identify you.

Thanks for your understanding!

Hello zingolo,

Try this -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks.

Hello Gee95,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Also, please provide the link of this topic so we can identify you.

Thanks.

Hello saubhagya,

Please notice that every demo has been custom made and it involves custom work. The Big Grids are different in Newsmag than to Newspaper and if it not a simple task to achieve the similar layout, sorry! If you want to develop our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks.

Hello rajprajapati,

Please keep in mind that for our theme we use only the default pop-up from WordPress and until now, we do not have any bad reports in this regard. So, if you want to add Captcha feature you will have to try some plugins with this functionality in this regard. For more references in this regard, you can check these links -> https://forum.tagdiv.com/topic/can-anyone-recommend-a-good-and-free-captcha-plugin/
https://forum.tagdiv.com/topic/secure-register-popup-against-bots/
If you are unhappy with our theme and if you want to leave this, please send us an email at contact@tagdiv.com with refund request.

Thanks for your understanding!

Hello gallerskalle,

Unfortunately, our theme does not have such an option for it, sorry! If you want to implement this feature on our theme, you will have to use some plugins with this functionality and see how it will work for your or please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks.

Hello xaijona,

I am glad that you could manage your problem.

Thanks.

Hello vasiliki,

Please keep in mind that our theme does not have such an option for it but if you want to achieve this, you will have to alter the code from the code file and that involve custom work. Please notice that we cannot provide this type of service at the moment and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you. As a hint, if you want to change the pagination structure for Blocks, you will have to alter the code from the td_block.php, the get_block_pagination function, like this -> http://screencast.com/t/178qM9uy5P7

Hope this helps!

Thanks.

Hello zingolo,

Please try the code below and place it in Theme panel->Cusotm CSS area and you can use what type of color value you wish.

.td-post-content .dropcap {
color:orange;
}

Thanks

Hello zingolo,

You can set your category color tag for each category from your Theme panel, like this -> http://screencast.com/t/Pvrtzf2Sc

Thanks.

Hello teamfi,

For better results, you will have to change your transparency of the gradient value from the Theme panel, like this -> http://screencast.com/t/pB49QHbb and the result -> http://screencast.com/t/mqB4vnseggK

Thanks.