Hello newtag,

I have tested on my side, without Visual Composer and with the infinite loading for the category page and it are working as properly. Please try without untested plugins if you are using because its could cause som errors in the theme and could cause this type of issue. The only recommended plugin used to move the js to the footer is our tagDiv speed booster. For more references about this kind of plugin you will find in our documentation here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ and please notice that this tutorial is only addressed for advanced users.

If you need more assistance in this regard and if your pagination for category pages are not working, please provide your WEBSITE URL so I can further inspect the issue.

Thank you for your understanding!

Hello heisenberg234,

If you want to insert the ad under the main menu bar, you have to use the do_shortcode method. Please follow the below tutorial ->>

This is the right order to display the ad using do_shortcode function:
I will use custom ad 1 as example:
– paste the ad code in theme panel > ads. custom ad 1: http://screencast.com/t/I4fGyfFoyc
– get the ad spot’s shortcode. To get the shortcode add an ad box into a blank page then switch in back-end editor copy and paste this code: http://screencast.com/t/Kcqsjk9C7xbU inside do_shortcode function.
– paste the code which renders the shortcode in the file corresponding with the header style used.
For example, if you’re using header style 1 the file which must be edited is header-style-1.php http://screencast.com/t/itasx4W4T – http://screencast.com/t/5vAMrfFwW

<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]'); ?>

Thanks!

Hello thanik30,

I suppose that you are referring to excerpts from the blocks. If you want to increase/decrease the length of this you have to check the Theme panel and set it from here -> http://screencast.com/t/hsIjWNRh For more information about this feature, please check our documentation here -> https://forum.tagdiv.com/excerpts-introduction/

Hope this helps and let us know how it goes!

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello cva183,

This is not a right behaviour of the theme, strange. Please notice in our demo, here -> http://demo.tagdiv.com/newspaper/ and there you can see that the theme works fine. I suspect your issue being from your untested plugins which you are using in your theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this help and let us know how it goes!

Thank you for the message!

Hello Laonce,

If you want to change the color of this border, please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-related-title {
border-bottom: 2px solid red;
}

Thank you for the message!

Hello Blueann,

If you want to disable the related video from your final youtube playlist, you have to activate the option from tagdiv_theme.js core file, like this -> http://screencast.com/t/Awt9NQAAup

Thank you for the message!

Hello ranterize,

Unfortunately, our theme does not have such an option for header style 8. Please check the Theme panel, logo section here -> http://screencast.com/t/ckPbGfthsOv and you will see what kind of header style support the text logo.

Thank you for your understanding!

Hello vdopick,

Please try to remove or comment out the js code from td_video_support.php, like this -> http://screencast.com/t/laIlbiqf

Hope this helps!

Thank you for the message!

Hello InstallationComplete,

Unfortunately, it is not possible to add the Post Settings option for our post type, sorry! Please notice that this kind of custom post uses default template of our theme and it is limited. If you want to have some control of this post type you have to check CTP&Taxonomy filed from Theme panel, like this -> http://screencast.com/t/CfR8QVtbTo If you want to develop this post type, please notice that is not a simple task and require more additional customizations that involve custom work. In order to accomplish these customizations, you need to have a solid knowledge of PHP/HTML and also, you should have more experience in this domain. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to implement this for you in our theme because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello Irreverent Gent,

If you want to do not have the page title for your website, you should change the page template from the panel, like this -> http://screencast.com/t/Qm8L5Pw9cl4

Hope this helps!

Thank you for the message!

Hello eemskrant,

If you want to quit to the zoom effect for big grid style, you can do that from the panel, like this -> http://screencast.com/t/6I96wLWVF or you can use a bit of CSS code to hide this animation.

The code is ->

.td-hover-1 .td-big-grid-post:hover .td-module-thumb .entry-thumb {
transform: none !important;
-webkit-transform: none !important;
-moz-transform: none !important;
}
}

Thank you for the message!

Hello frasercarly89,

I suppose that you want to make your page title being a bit smaller. To do that, you have to use a bit of CSS code. Please try the code below and place it in Theme panel->Custom CSS box.

The code is ->

.td-page-title {
font-size: 20px;
}

Thank you for the message!

Hello alecbalec,

Please try to check your system status parameters and try to increase them, according to below tutorial ->>
You have to increase these values in order to achieve the best result. If you do not have access to your system status file, please contact your hosting provider and then try to increase these parameters.

Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello @thanik30 and @ChroniclesTV

I have checked your website and saw that your Facebook counter does not work as properly. Also, I noticed that you do not have the latest update of Visual Composer. -> http://screencast.com/t/4PEo5Sf0z Please try to update this plugin (latest version is 4.11) and see how it work after these changes.
For more information about Visual Composer updating, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Also, you can follow the below guide for an accurate setting ->>

1) Please make sure you have the latest theme version: 6.7. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Also, if your problem is still there after these advices, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I will further inspect your setup page. Also, please provide the link of this topic so we can know who you are and what the issue is.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello willysawa,

I cannot provide you an accurate response because I do not know over on what kind of header style you are referring to in this case (‘I discovered the hover on the menu is not fully covered’). Unfortunately, our theme does not have such an option to achieve the main menu similar to your example, sorry! Please notice that the theme has a lot of the header styles, like this -> https://forum.tagdiv.com/header-styles/ which you can use them in your project. Also, please notice that if you want to change the functionalities of these or if you want to create others, is needed additional customizations that involve custom work.
If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello yannick30187,

Unfortunately, for your first request, our theme does not have such an option for your desire. You can achieve this but you need more additional customizations in order to achieve as you want that involve custom work. Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
For your second request, I need to know your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thank you for your understanding!

Hello Jonasbrazil,

I have checked again your website and the sidebar ad works fine on desktop mode, as you can see here -> http://screencast.com/t/aMbnuLvA Please try to clear all cache and test it again.

Hope this helps!

Thanks.

Hello InstallationComplete,

I have tested this code of my side with the latest version of the theme and works as properly. Please ensure that you have correctly followed all the steps which are presented above. If you are not aware in this case, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks!

Hello GreatTaste,

If you want to increase the number of the posts for your search page, you can set it from wp panel, like this -> http://screencast.com/t/MPLCbnpIlk

Hope this helps!

Thanks.

Hello boundary2,

I have tested the code that I gave you in the previous topic and work as properly on your website as you can see here -> http://screencast.com/t/i0zQ7Fm7 Also, I have checked your custom CSS box and I saw that you have a syntax error, like this -> http://screencast.com/t/FpgzHtvC and then the code should work fine.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello jivy26,

Please notice that the layout of the theme will be boxed only if you will set the background image or color. If you want to have the theme without this layout, please ensure that you do not use the background image or color your website. For more information about this feature, please consult our documentation here -> https://forum.tagdiv.com/background-introduction/

Thank you for the message!

Hello InstallationComplete,

Unfortunately, our theme does not have such an option for what you want to achieve. If you want to hide your featured images for certain post type or categories, you have to do some additional customization through code that involves custom work. The code file where you need to do these customizations is td_module_single_base.php -> http://screencast.com/t/JewCFS9M4 and there you have to add some conditions which have to check the category and the post type. As a hint, you have to use in_category() and get_post_type() in order to achieve as you want. For more references about these functions, please check here -> https://developer.wordpress.org/reference/functions/get_post_type/ -> https://developer.wordpress.org/reference/functions/in_category/
Please notice that is not a simple task to accomplish this and is needed to have some solid knowledge about PHP/HTML to do that. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Hope this helps!

Thank you for your understanding!

Hello danimian,

If you want to change this word, you need to replace it with another one in the core file of Social Counter plugin. The file where you have to change this is td_block_social_counter.php, like this -> http://screencast.com/t/qaSJ8zXyrvu

Thank you for the message!

Hello lbinternet1,

Unfortunately, I cannot access your website URL because when I try to access it I am redirected to the another link -> domainnamesales.com

I suppose that your thumbs are not fit with the featured image in your website because the size of the images is not properly. Please try to use Thumbnail Regeneration to regenerate your thumbs and Thumbnail Upscale to enlarge the images if its are too small for your thumbs. Also, please notice that kinds of plugins are not tested with our theme but many our customers use them and are more satisfied to their functionality. For more information about thumbs used in theme please check this -> http://screencast.com/t/AG1g48RqlpKC and there you can see all the dimensions of the thumbs and where exactly its are used in the theme.

If you need more assistance in this regard, please try to provide a valid URL for your website so I will be able to inspect it closer and also, so I will be able to provide a more accurate response if the above advises are not what you want.

Hope this helps!

Thank you for the message!

Hello masc,

I suppose that you are referring to the background of the grid thumb. To do that you need a bit of CSS code. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-grid-style-1 .td-module-thumb a:last-child:before{
background:none;
}

The result you should see here -> http://screencast.com/t/Ye8uF7265P

If is not what you mean, please provide more details in this regard, so I will be able to provide a more accurate code.

Thank yu for the message!