We’ve tried the adjustments you mention without success. The problem we are having is that the right side of all images used for the Single Post Big Featured Image within this Cloud Template is not showing. Two examples here:

https://www.bizcatalyst360.com/what-would-mlk-say-on-the-57th-anniversary-of-the-march-on-washington/

https://www.bizcatalyst360.com/the-real-cost-of-the-loneliness-epidemic/

We have resolved the issue – thank you!

Thank you, Calin – it worked!

Thank you – we installed the code precisely as you’ve shown, but nothing has changed.

Thank you for your expert help – problem solved!

Email with Admin Credentials has been sent – thank you!

Hi Calin. We have checked every element appearing on our single post template per your instructions and there are NO background images (and no background color). But the problem still exists?

Fixed – thank you!

Thank you, Calin, but we are aware of that and there is nothing uploaded to our Theme Background within the Theme Panel (it is blank).

We didn’t remove the login/join popup box (included within the Theme). We simply turned it off within the Theme Panel/Header setting as mentioned within our #2. above. Once it is turned off, the generic WordPress Login Box appears when clicking Login/Join.

We need for the same generic WordPress Login Box to appear when someone clicks o “Login to leave a Comment” within the Comment box below each Post.

Please advise..

Your Custom CSS worked just fine – thank you!

Credentials sent – thank you!

Thank you, but as mentioned above, Theme Panel/Footer is already set to apply globally but isn’t showing up on any of our blog pages. See this blog page as an example:

https://www.bizcatalyst360.com/the-last-storyteller-2/

Awaiting your Testing following email exchange. WP Staging has been installed and credentials supplied via email.

Please see our updates sent to you via contact@tagdiv.com

We await your reply.

A COMPLETE & COSTLY DISASTER

You logged into our Site and left it broken – during our peak morning traffic hours this morning. No Backup? No advance warning? Our Server Administrator is now working diligently to restore, noting that we’ve lost the past 24 hours of posts, comments and activity – a very costly adventure, as we’ve also lost sponsored/native content and our Server Admin charge will be significant.

You deactivated all the plugins using WP admin (which means some settings in some of them will be lost). You even knocked out all the images from our Amazon cloud.

You just left the website broken, with almost every plugin deactivated, instead of reactivating and rolling back.
_______________________________

YOUR MESSAGE TO US THIS MORNING:

Hello! We have inspected your issue, managed to install the Newspaper 10.2 and plugins accordingly but the work we do on backend does not reflect on front end and that was the issue that you were facing from the beginning. This is happening due to cache, either from cloudflare or someplace. Clear your cache and then try to see if your page restores. We suggest you to not revert until you see the cache cleared. That should fix most of the problems that are happening at the moment.

Waiting for your reply!

Vlad S.
_____________________

NOTE: We had the caching turned OFF during prior updates, and also cleared browser caches, which did not fix the issue. OUR website cannot move past the 9.x version in the foreseeable future, and your attempt has cost us time & $$$$. Very disappointing.

Thank you – Credentials have now been sent to contact@tagdiv.com

Just completed our Second attempt at updating to latest Theme Version received yesterday. Both times the end result was a disaster, requiring a roll-back to the last version. Not only did we deactivate all Plugins per your advice above and flushed all caches,etc. but we followed your advice here: “The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that, you can install the new version. All the information (layouts, posts, etc) are set up in your database.

– Headers and Footers distorted
– Pages & Single Posts distorted,
– Etc. Etc.

This is the second time we’ve experienced this following a Theme update, forcing us to wait until another Theme update “fix” is released, as we’re confident that the problem is no on our end.

How should we proceed?

Thank you, Calin. We’ve been trying to use tagDiv Composer on each flex block (instead of custom css) but can’t seem to find where/how to adjust the size of each block?

Here is the Page: https://www.bizcatalyst360.com/globalcast/

We are trying to edit all of the items listed under “START LISTENING NOW” SO each item is presented as the same size.

We found the problem. Google Ads code was in the Theme Panel Custom Code. Fixed – thank you!

Thank you, but we are not using AMP and within our Theme Settings, ALL of our Mobile Ad fields are blank. ???

Followed all of your steps, but still have ads showing. Please visit https://www.bizcatalyst360.com/ on your Mobile and then click Home Page. You will see ads.

We have now dispatched Admin Login Credentials to your address above, along with a link to this topic.

SUPPLEMENTAL INFO

Please see the following additonal efforts/info from our end:

1. We have deactivated all plug-ins, tested, and confirmed that NO conflicts exists. We observed after disabling plugins, changing the settings (in the Newspaper theme panel) for: Font Size, Line Height, Font Weight for Pull quotes did not have any effect on the rendered text within a Post.

2. If we use custom CSS, then we can change the rendered page display of Pull Quotes. When using custom CSS (placed in the “Custom Code” section of the Newspaper theme panel) the display of the Pull Quotes can be changed. But… The only thing that still won’t change is the font size; no matter what settings or custom CSS we add, the font still renders as “font-size: 16px”.

We noticed the Pull Quotes were all uppercase (screaming at readers), so I added the code below (to custom CSS), resulting in no more yelling / shouting at people:

text-transform: none !important;
I observed in the rendered text within a Post, when using a developer tool in the web browser, there is a directive as noted below:

element {
font-size: 12pt;
}
It is noted as being injected by the theme as inline. When we edit that value to some other number than 12pt, the size of the Pull Quote font changes. This is something that would require an edit of the theme file to change, and the change would be lost during the next update.

The complete code for the added custom CSS is now:

/* Start – Fix Pull Quote text styling issue */
.td_pull_quote p {
font-size: 12px !important;
font-weight: 400 !important;
line-height: 20px !important;
font-style: italic !important;
text-transform: none !important;
}
/* End – Fix Pull Quote text styling issue */
Maybe there is some other setting we’re not aware of? Maybe there is a different CSS directive we should edit?

Hi Catlin:

1. Our Pull quotes were working fine until your most recent Theme Update on 17 July.
2. Plug-in has all been tested with no conflicts.

Can we provide temp admin access for you to check further?