Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please set the pagebuilder -page title template, in this way the log will be without h1 you’ll use the h1 tag in hero element.

Thank you!

Hi,

Please make sure that you insert the code in this area -> https://www.screencast.com/t/joSUBn3mObf after that clear all cache and try again.

Thank you!

Hi,

Please check our documentation for how to Create custom code with the browser’s Inspector or the Live CSS Box -> https://tagdiv.com/how-to-create-custom-code-in-newspaper-theme/
-> https://www.screencast.com/t/Pkj7kwCAA9g

Thank you!

Hi,

The WPBakery Page Builder plugin is and Bundled Plugin in our theme not a standalone plugin, is not need to activate it with a product license, please check the envato documentation for those plugins
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Thank you for your understanding!

Hi,

Please check this similar topic -> https://forum.tagdiv.com/topic/enabling-mobile-theme-replaces-header-logo-with-news9paper-logo/
You can change the menu in tagDiv Composer like this -> https://www.screencast.com/t/2ZF9JveF

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login for the https://travelstage.wpengine.com, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please ma a backup to the changes that you made in theme, and set the original files, clear all cache and try again.

Let me know the results!
Thanks!

Hi @decovca,

Please check this similar topic for displaying the review stars in number -> https://forum.tagdiv.com/topic/display-review-in-post-featured-image/

Thank you!

Hi,

Please check our documentation for Homepage – How to build and set it -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
If you are using the latest post on homepage you can change the post layout from theme panel>Template settings> blog and posts template -> https://www.screencast.com/t/A9nreq4Q1JR

Thank you!

Hi,

Please try on this path wp-content/themes/Newspaper/js/tagdiv_theme.min.js -> https://www.screencast.com/t/45fUVLlQPlVE
Also if you made the update to Newspaper v9.7 please make sure that you do not overwrite the theme files, because then you will encounter some problems.

Also please check the topic about the Newspaper update v9.7 -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

Please make sure that the shortcodes are set in text editor -> https://www.screencast.com/t/G8CxoXqU also please make sure that your plugin that provide the shortcode is working properly with our theme.

Thank you!

Hi,

The php file for mega menu is in wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_mega_menu.php

Hope this will help you!
Thanks.

Hi,

You need to set the code for the button in column text in tgDiv Composer
-> https://www.screencast.com/t/GOtzb5GD
-> https://www.screencast.com/t/X67dgzKwVwd

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If you are using single image from WPBakery, please check this topic -> https://forum.tagdiv.com/topic/layout-issues-with-latest-version/

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the Newspaper and reinstall it.

Also please check this topic -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Let me know how it goes!
Thanks.

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please try the steps for mobile friendly indicate in this similar topic : -> https://forum.tagdiv.com/topic/mobile-friendly-test-fail/

Thank you!

Hi,

If I understand correctly when you activate the amp on your website your desktop version will break.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also please try to use the child from the package, ( child theme from v9.6.1)

Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

If you are using single image from WPBakery, please check this topic -> https://forum.tagdiv.com/topic/layout-issues-with-latest-version/

Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

Let me know how it goes!
Thanks.

Hi,

I will write your suggestion in our list for suggestions.

Thank you!

Hi,

Unfortunately this code is all I can do for you, hope this will help you with that plugin.
.td-footer-page .addtoany_content {
display: none;
}

Thank you!

Hi,

Indeed there should be showing 4 sub categories instead is showing only 3.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi @mgpl,

These responses should help you to fix the problem with mobile version on desktop; in the most cases there is a plugin conflict or a cache problem ( cache from WordPress/ cache plugin/ host cache ).

Thank you for your understanding!

Hi,

Indeed our theme is compatible with WPML, but our theme is not working properly in RTL mode, sorry!

Thank you for your understanding!

Hi,

Please set this custom css in theme panel>Custom code>Advance css> Phones
-> https://www.screencast.com/t/yKIKMyGg9
.td-theme-wrap .td-container, .td-theme-wrap .tdc-row, .td-theme-wrap .tdc-row-composer {
width: 100%;
}

Hope this will help you!
Thanks.