Hi,

Please check our documentation for unique articles ->https://forum.tagdiv.com/unique-articles/ -> https://www.screencast.com/t/78UWoHiaeVq7

Thank you!

Hi,

Please check this topic about Error in required structured data element -> https://wordpress.org/support/topic/error-in-required-structured-data-element/
Solved: “Error in required structured data element” (AMP issue) -> https://port135.com/2018/08/03/solved-error-in-required-structured-data-element-amp-issue/

Please check this topic about image size smaller than recommended size-> https://robinjescott.com/new-google-amp-warning-image-size-smaller-than-recommended-size/
-> https://www.ipixtms.com/how-to-fix-image-size-smaller-than-recommended-size.html
-> https://tehnoblog.org/how-to-fix-google-search-console-amp-image-size-smaller-than-recommended-in-wordpress/

Thank you!

Hi,

Please provide me some more details and a link were I can inspect this problem, in this way I will be able to provide you an working answer.

Thank you!

Hi,

Usually when the mobile version appear on desktop are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you for your understanding!

Hi,

Yes, in Newspaper v9.7 some files was moved from theme in tagDiv Composer plugin, the new path for td_module_8.php is -> wp-content/plugins/td-composer/legacy/Newspaper/includes/modules/td_module_8.php

Thank you!

Hi,

Is look that the code for background color on live search is not apply if the search is set on top bar, sorry! you can use a custom css to change the color
-> https://www.screencast.com/t/Qf0Y877qD
.td-header-wrap .td-drop-down-search.td-drop-down-search-open{
background-color: red;
}
The code need to be set in Theme panel>Custom code>Custom css

Hope this will help you!
Thanks.

Hi,

Unfortunately, the Auptimize plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. You can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Thank you!

Hi,

The theme have only these settings for Breadcrumbs -> https://forum.tagdiv.com/breadcrumbs/ for more customization you can try the YOAST SEO

Thank you!

Hi @yarihoshmand,

Please reply in this topic -> https://forum.tagdiv.com/topic/we-cant-save-any-new-option-from-the-newspaper-theme/

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you have install/update the theme correctly.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Please make sure that you make the update like in our guide -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

The mobile theme is a plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

If you want the responsive version and amp you should use this opinion -> https://www.screencast.com/t/jZct5ueBqOrb but if you have amp activate on pages you’ll need to create in Mobile editor a content for AMP version of page.

Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Also for the 3 blocks, you’ll need to have set same feature posts (that have set feature category) -> https://forum.tagdiv.com/featured-posts-2/ -> https://www.screencast.com/t/QsJ6ppY4

If you do not have the featured category, you’ll need to add some posts in feature category -> https://forum.tagdiv.com/featured-posts-2/ if you do not have this category you can create it, just make sure that you set the category name to be
Featured

Let me know if you have more questions!

Hi,

Unfortunately, your email it seems to have gotten into spam and that’s why you that’s why you did not get an answer. We apologize! I have replied at email and the discussion will continue there.

Thanks for your understanding!
Best regards!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

I do not quite understand the problem you have, please provide some more details ans some screenshots with the problem that you have.

Thank you!

Hi,

Please check this topic about Error in required structured data element -> https://wordpress.org/support/topic/error-in-required-structured-data-element/
Solved: “Error in required structured data element” (AMP issue) -> https://port135.com/2018/08/03/solved-error-in-required-structured-data-element-amp-issue/

Thank you!

Hi,

@Lucas Felix please check this similar topic about mobile theme -> https://forum.tagdiv.com/topic/mobile-home-page/

@bilalbzd please make sure that you set the last version of child, also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, please provide me a link to your website to can take a closer look.

Thank you!

Hi,

Form what I can see you still have set a withe logo -> https://www.screencast.com/t/jfT8A4Bi0MU please make sure that you change the white logo from theme panel and header manager too ( if you are using header template from tagDiv Cloud Library) also please clear all cache after you make the settings.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

You can try to set the <br> or <p> in text editor like this
-> https://www.screencast.com/t/a0BFIQmZlI8 results -> https://www.screencast.com/t/ahBttzLf this should solve the problem.

Thank you!

Hi,

Indeed there is still a problem with one header path, ( header-style-4.php) please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Unfortunately, the old td-api-plugin plugin does not work anymore and we recommend using this -> https://forum.tagdiv.com/developer-info/
You can create these modules that you made with that api using the flex blocks and you can save the element in a shortcode to can use it later in orders pages -> https://www.screencast.com/t/a2ikt4tq

Thank you for your understanding!

Hi,

Make sure that all is set like in our documentation for sharing -> https://forum.tagdiv.com/sharing/ also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
-> https://www.screencast.com/t/jlZbRIt4HWC

Thank you!

Hi,

You can add the <picture> </picture> code in code editor but this will not be interpenetrate like tag, usually all html tags should work with or theme in code editor -> https://www.screencast.com/t/8G5yyDPT

Thank you!