Hi,

Please try the steps from this topic for co-authors plugin -> https://forum.tagdiv.com/topic/co-authors-plugin-code/

Hope this will help you!
Thanks.

Hi,

The fix that I provide will be include in the coming update; the fix for the single image can be get from here -> – http://cdn.tagdiv.com/wp-content/uploads/2019/04/tdc_map.zip and replace it in the tagDiv composer
– http://prntscr.com/nikwre
The single images will look and function correctly after doing this.

Thank you!

Hi,

The link that I provide you shows the way you can use the filter tab of blocks/grids, you can show inserting the id of post or you can exclude post using “-” before id.

Thank you for your understanding!

Hi,

Tagdiv Composer do not have a scroll bar, you need to have a scroll device ( any kind of scroll devices, mouse, touchpad scroll ).

Thank you!

Hi,

If you want blank templates you can get theme from tagDiv Cloud Library -> https://www.screencast.com/t/KppVYjMliBoO or if you want to have a blank page to set blocks on it
Homepage – How to build and set it -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
-> https://tagdiv.com/how-to-create-homepages-with-newspaper-theme/

Thank you!

Hi,

You’ll need to renew your support from your Envato account. -> https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support -> https://themeforest.net/item/newspaper/5489609

Thank you!

Hi,

Unfortunately our theme do not have suck option base on user region, sorry!
All the filter that our blocks have is those -> https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hi,

If you like the travel homepage you can get it from here just set the code in a new page like this -> https://www.screencast.com/t/4CSBc98GNQ
The image is set on row -> https://www.screencast.com/t/UhL9u2xSiZQ

Tan you!

Hi,

Please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If you still have the shortcode that you set in tagDiv Composer you can search for it in back-end of that page and remove the code -> https://www.screencast.com/t/E4WpAfyj -> https://www.screencast.com/t/REc4qQkP2

You can check our cloud templates from tagDiv Cloud Library.

Thank you!

Thank you for sharing with us!

Hi,

For the moment there is no news for rotating weather widget in coming updates, sorry!

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also can try to optimize your website speed, for this please check this topic -> https://forum.tagdiv.com/topic/speed-6/

Thank you!

Hi,

Unfortunately, the Constant Contact plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hi,

I do not quite understand on what “number of entries on the author pages” are you referring, please provide some more details.

Thank you for your understanding!

Hi,

I checked your website and for me appear all your ads -> https://www.screencast.com/t/mjpBSseh
Just please make sure that you clear all cache.

Thank you!

Hi,

If you want to reduce the above space from header ad you can use this custom add -> https://www.screencast.com/t/fs8MJH2QCr
.td-header-style-6 .td-header-sp-recs
{
margin-top: 0!important;
}
You need to set the code in Theme panel>Custom code>Custom css

Thank you!

Hi,

Users such as authors can create and post content in the website, default WordPress allows it. The theme will not interfere with the default user roles or alter them. Users can access the dashboard according to their role capabilities.
Roles and Capabilities -> https://codex.wordpress.org/Roles_and_Capabilities

The theme doesn’t add more features in this matter. The theme login will also be the default WordPress in core, the modal login window was implemented for a nicer interface.

Login – How to enable the user registration -> https://forum.tagdiv.com/login-how-to-enable-user-registration/

Thank you for your understanding.

We glad that the problem was solved!

Hi,

Please make sure that your post is set as a video, after that set the feature video, update the post and refresh the web page, the feature video should appear -> https://www.screencast.com/t/c3pvj23qZr

Thank you!

Hi,

There will be made some changes in one theme file ( tdc_map.php), also the fix is include in the coming update ( when you make the next update this will be fix without making any others changes ).

Thank you!

Hi,

We’ll check again this problem and will try to include it in coming updates.

Thank you!

Hi,

I checked your website and now is on full width -> https://www.screencast.com/t/2KODA4qbUBGU

There is a known issue currently with single image elements used in pages built with WPBakery, when the tagDiv composer is also active. It has been identified however and will be fixed in the next theme update. Sorry for this inconvenience.

In the mean time the fix is to download this file – http://cdn.tagdiv.com/wp-content/uploads/2019/04/tdc_map.zip and replace it in the tagDiv composer
– http://prntscr.com/nikwre
The single images will look and function correctly after doing this.
Sorry for this inconvenience, the fix will be included in the next theme update.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also you’ll need to optimize your website speed, for this please check this topic -> https://forum.tagdiv.com/topic/speed-6/

Thank you!

Hi,

I made a request to our developer team to check the AMP issues, just make sure that your pages/post are clean ( you do not have any shortcodes from untested plugins or custom code ).

Thank you for your understanding!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!