Hi,

I have checked this on our demo and you was right, for 1-2 second the thumbs are gray and only after that are load the image.
We’ll make some deep investigation for this problem, and we’ll try to find a solution for this as soon as possible.
For the moment you can deactivate our lazy load from theme panel and try some plugins.

Thank you for your understanding!

Hi,

You need to delete ( delete not not replace the content) the post from posts that come with demo after that you need to remove the url from google search -> https://support.google.com/webmasters/answer/1663419?hl=en after you can add new post using your content.

Thank you!

Hi,

If you want to change the color for some blocks all you need to do is to edit that page with tagDiv Composer, click on the block that you want to change the header color -> https://www.screencast.com/t/s8cYEYmv

IN order to hide the category tag on modules please check our documentation -> https://forum.tagdiv.com/category-tag-on-modulesblocks/

Thank you!

Hi,

If you like a demo you can install theme without content, please check our documentation -> Installing Demos – Installing Demos
Also if you want only the homepage layout you can get this from tagDiv Cloud Library or you can create one -> How to Create Beautiful Homepages with Newspaper Theme – https://tagdiv.com/how-to-create-homepages-with-newspaper-theme/
Also the post should work properly if you have used only the WordPress editor, but the pages in most cases will need to be recreated.

But first will be recommended to make a full backup to your website and database.

Thank you!

Hi,

Indeed for the moment there is no option in our theme for multiple authors, but we’ll try to find some solutions for multiple authors on posts for the coming updates.

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide me a link were I can inspect this problem, in this way I will be able to provide you a better answer.

Thank you!

Hi,

In the most cases the mobile version appear on desktop because the cache plugin.

Thank you!

Hi,

Why not simply install the plugin by FTP, that would take about a couple of minutes. The theme plugins are provided in the theme package plugins folder
– https://www.screencast.com/t/C0rn9NLmbHo
Unzip the composer and upload it in the WordPress wp-content->plugins folder. That would be all there is to it.

There are many cases of this issue happening, a simple search on Google and this can be seen, also various fixes can be found
– https://www.google.ro/search?q=wordpress+the+plugin+does+not+have+a+valid+header&oq=wordpress+the+plugin+does+not+have+a+valid+header&aqs=chrome..69i57j0l2.3112j1j7&sourceid=chrome&ie=UTF-8

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please set both image to full size, for me both have the same size -> https://www.screencast.com/t/gTvjurJFCBR -> https://www.screencast.com/t/IqMkEPtZRJWB

Please provide some more details, and some more settings that you made for those images.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Thank you!

Hi,

The Gutenberg is now the new WordPress editor and this will be use as default when you make a new post, if you want to use the element classic from Gutenberg you need to add it -> https://www.screencast.com/t/TUwQI76tbNNM

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem with Template to Style 8 persist please provide me a link were I can make some deep investigation.

Thank you!

Hi,

Yes, you can set this, you need to go in Settings >General -> https://www.screencast.com/t/X9A393LkC and set in custom for example H:i / F j, Y
Results : -> https://www.screencast.com/t/CIgwG9ek

Thanks!

Hi,

If you are using the responsive mobile version of theme please check this topic -> https://forum.tagdiv.com/topic/top-barmain-menu-assistance-needed%E2%80%BC%EF%B8%8F/

Thank you for your understanding!

Hi,

In order to change that text you need to edit the page with tagDiv Composer click on that block go in filter and change the name for filter drop-down text -> https://www.screencast.com/t/27f4EtGAHCD

Thank you!

Hi,

What you can do is to make a copy of your website and set in on sub-domain for a test , deactivate all plugins, clear all cache and try again.
Also if you made some changes in mobile files, please re-install the mobile them.

Thank you!

Hi,

Unfortunately this is the only way to do it for pages ( if you force with css the blocks will break ).
For article/post and category you can use some template from TagDiv Cloud Library stretch the template and apply that single post template on post ( global in the panel -> https://www.screencast.com/t/Ni3iAlcwjf7 ) and all post/article or category which will have that template set will be stretch.

If you stretch the content you need to use flex blocks or full blocks, only those will stretch to full with that you set.

Thank you!

Hi,

Please provide some more details about what errors you get.
Maybe some suggestions from that topic will fix your problem( if you gate the same errors ).

Thank you!

Hi,

You need to have two rows, one with background video this one will be display on desktop and hide for mobile, and one with a background image , this one will be display on mobile and hide on desktop.
-> https://www.screencast.com/t/8I0pWO0tkb
-> https://www.screencast.com/t/YGXEGt2mjaYV

Thank you!

Hi,

That was just a temporary solution, because then that was the only way to can set some more ads in your website using only our theme ( without using plugins for ads ); now if you have Newspaper v9.6.1 is no need to add more custom ad fields in theme files, you can insert the ads code with tagDiv Composer directly in ad box -> https://www.screencast.com/t/F0UOO05NAp
( exactly how you set it in custom ads in theme panel).

Thank you!

Hi,

From what I can see now you do not longer have a footer -> https://www.screencast.com/t/smX7AGZj
If you still want to change that space, please provide me some more details about the settings you made and some screenshots with those.

Thank you!

Hi,

For that you’ll need to set the button under image, please provide some more details about how you made this product -> https://www.screencast.com/t/o895cCp0F4F I think that you are using some shortcode from some plugin.

Thank you!

Hi,

In the filter you have set to show all categories, after that you exclude one category -> https://www.screencast.com/t/2Q87YqdP so is normal to show latest post from all categories, if you want to show only some categories you can set them like this -> https://www.screencast.com/t/loaGPo06

Thank you!

Hi,

Please try the suggestions from this topic -> https://forum.tagdiv.com/topic/how-to-show-postviews-instead-og-commentcount-on-frontpage/

Thanks.

Hi,

All pages have set padding top 48px , what you can do is to edit those pages using tagDiv Composer and set a margin top “-48” -> https://www.screencast.com/t/jobzSZkhFRk
Or you can use a custom css -> https://www.screencast.com/t/OsDnHT52g

.page .td-main-page-wrap {
    padding-top: 0px;
}

Set the code in Theme panel>Custom code>Custom css

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!