Hi,

The Lazy load will start to work only when you start to scroll down, clear all the caches, purge CDN files and check the results.
Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme cache plugin, clear all cache deactivate them and try again.
Also please you can check others settings from theme panel for lazy load -> https://www.screencast.com/t/0SXMx84QqSSU

Thank you!

Hi,

I try to check your video, but this is not working -> https://www.screencast.com/t/BQcLQcs0e8a
What you do not understand is that in your mobile menu you have set links to go on pages ( and those pages need to be re-build with mobile editor that is way you see only the page title, those are the only “elements/parts” from mobile theme that need to be re-build ), if you set a different menu for mobile theme to go on some post/category ( the mobile theme have a default template for those and will get the content from post/category that’s why when you click on a post, or a category you are redirect to those. )

Thank you!

Hi,

Yes the Yoast SEO it is compatible with our theme.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

This is the theme requirements guide – https://forum.tagdiv.com/requirements-for-newspaper/
Please check the requirements guide carefully and if needed increase the parameters mentioned in it, or ask your hosting provider to do it for you if possible.

That message you are receiving could be caused by a low max upload size value, like in this similar topic
– https://wordpress.org/support/topic/the-link-you-followed-has-expired/

Hope this helps and let us know how it goes!

I’m here to assist you!

Thanks.

Reply in another topic-> https://forum.tagdiv.com/topic/how-can-i-solve-this-problem-2/

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you

Hi,

We are using or header banner 728×90 pixels -> https://www.screencast.com/t/IjKlSZPba

Thank you!

Hi,

Unfortunately for the moment this option is available only with tagDiv Cloud Library, if you want to add this on default template you can check some topics from this forum:
-> https://forum.tagdiv.com/topic/headshot-next-to-byline/
-> https://forum.tagdiv.com/topic/small-author-image-just-before-the-author-name-after-the-title-of-the-post/

Thank you!

Hi,

Unfortunately the child theme is only for theme itself, not for plugins theme, but there will add some more customization option for mobile theme in coming updates.

Thank you for your understanding!

Hi,

You have in Google webmaster index the old permalink for amp, “/amp” now if you check our documentation will see that is “?amp” -> https://www.screencast.com/t/46wFQoSV -> https://www.screencast.com/t/klvwE2BqsDq will take some time until google will re-index your new permalinks for amp.

Thank you!

Reply in another topic -> https://forum.tagdiv.com/topic/banner-link-td-composer/

Hi,

If I understand correctly you want to set in header a banner -> https://www.screencast.com/t/n84By54jAz -> https://forum.tagdiv.com/header-ads-adsense/
for all device you can us this code
https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Replace the url image with one that you have in media library -> https://www.screencast.com/t/ISud6uUHMImy

Also please check the header styles, in this way you know were the banner will should be place -> https://forum.tagdiv.com/header-styles/

Or you can use the header builder from tagDiv Cloud Library and set the ad box were you want on page, header, template.

Thank you!

Hi,

Please provide some more details about this, I think that the problem is this -> https://www.screencast.com/t/JTGk6syArMMX if you can login in backed edit the page like this -> https://www.screencast.com/t/8sPUfc4ldErG the page will look like this -> https://www.screencast.com/t/zJStYMgx search for this code tdm_block_inline_text and delete all code like this -> https://www.screencast.com/t/KbJBqK8l9mr

Hope this will help you!
Thank!

Hi,

Let’s try to make a test please set the “AMP” version -> https://www.screencast.com/t/bML2FZEsvOgS save the settings, clear all cache, after that go in AMP General and check all check boxes -> https://www.screencast.com/t/jFH7Dph3 save the settings, and now go back to mobile and change back to “Mobile + AMP” save the settings, clear all cache and check to see if the menu is working.

Hope this will help you!
Thanks.

Hi,

Unfortunately the Infinite Loading is available only with tagDiv Cloud Library, if you want to make some changes in theme files to achieve this on default post templates you need to do this your self or consider to hire a developer, this is custom work and we do not have a team for this, so we can not provide custom work.

If you want to check the files for Infinite Loading from cloud you can check those files
wp-content/plugins/td-composer/includes/panel/tdc_post_settings.php
-> https://www.screencast.com/t/foJkRhNp
wp-content/plugins/td-composer/includes/templates/frontend.tpl.php -> https://www.screencast.com/t/PeZ1GtTii
wp-content/plugins/td-cloud-library/includes/tdb_functions.php -> https://www.screencast.com/t/xtBnU8yF2
wp-content/plugins/td-cloud-library/wp_templates/tdb_view_single.php -> https://www.screencast.com/t/gCAGR2ayC

Thank you for your understanding!

Hi,

The easiest way will be to use TagDiv Cloud Library -> https://tagdiv.com/what-is-the-cloud-library/
Check out the New Header Main Menu with Newspaper Theme ->https://tagdiv.com/header-main-menu-newspaper-theme/
If you do please change the default limit of 4 sub-categories in the mega-menu settings
– http://prntscr.com/mx7i6k
This would explain why the other sub-categories are not shown. Also be sure that the sub-categories have posts in them.

If you are not using tagDiv Cloud Library, then you need to make some manually change in a file, please go in your site host open wp-content > theme> includes> shortcodes and open td_config.php wit an editor ( notepad++) go at 7760 line and increase the “show_child_cat” ( https://www.screencast.com/t/eI6xS9X5SF5 ), by default it set to show only 30 categories , after that save the change on the file and refresh your web page.

Also you can check this topic abut adjust the number of posts in mega menu -> https://forum.tagdiv.com/topic/adjust-the-number-of-posts-in-megamenu/

Thank you.

Hi,

I don’t quiet understand what you mean with “how this will become a permalink to the corresponding post” this is just a custom field, the permalink is build from the title of post -> https://www.screencast.com/t/FN5FpZhC

Thank you!

Hi,

If you want to display the category of post in blocks please check those options -> https://www.screencast.com/t/QehHiSodLO2W
Category tag on modules/blocks -> https://forum.tagdiv.com/category-tag-on-modulesblocks/
Theme modules and blocks -> https://forum.tagdiv.com/theme-blocks-modules/

Also the blocks will show the author of post -> https://www.screencast.com/t/8ipAgTGxIi as admin you can change this -> https://www.screencast.com/t/ce5EEwCGs

Thank you!

Hi,

I think that will be more easy if you choose to use some flex blocks, those flex have some more options, you can set the layout of those on each device, in this way you’ll not need to hide a block for desktop and show it on mobile.
You can use a flex block and set settings per each device
On desktop: https://www.screencast.com/t/6HKNJjl35i
On mobile: https://www.screencast.com/t/Ik42eacS3DgK

Thank you for your understanding!

Hi,

Please use only the version of theme plugins that you have in the theme package get from themeforest ( for example if you are using the Newspaper v9.2 you need to use the theme plugin that came with package 9.2, you can not use the Newspaper theme 9.2 and the plugins them prov 9.5 or 9.1 );

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you for your understanding!

Hi,

You can try to activate the theme manually
– https://www.screencast.com/t/y9OSLcsc
– https://www.screencast.com/t/KQczECOGCB
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If you are using the Mobile + AMP the AMP design will be like the mobile theme design.
Also for the url/amp appear in source page, so google will still detect it.
for example:
-> https://www.screencast.com/t/HZ3jffxn4a

Please provide me a link were I can make some deep investigation, in this way I will be able to provide you a better answer.

Thank you!

Hi,

Please make a test, create a new post ( simple one, only some text and 1-2 images ) and text this post with amp validator, see if the results are the same.

Also please check this documentation about amp
AMP validation errors -> https://www.ampproject.org/docs/troubleshooting/validation_errors
Resolving validation errors -> https://www.ampproject.org/docs/fundamentals/converting/resolving-errors
AMP validation error: “The mandatory text inside tag ‘head > style[amp-boilerplate]’ is missing or incorrect.” -> https://stackoverflow.com/questions/51755852/amp-validation-error-the-mandatory-text-inside-tag-head-styleamp-boilerpla

Thank you!

Hi,

If you want to use some google fonts please make sure that you have enable this option -> https://www.screencast.com/t/ZNww4MDXV also you can check our documentation for Font customization -> https://forum.tagdiv.com/font-customization/

Thank you!