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Calin
tagDiv Staff

Hi,

The theme does not control the information displayed by Google.
Try to regenerate your sitemap and submit it to Google, it may help: https://kb.yoast.com/kb/enable-xml-sitemaps-in-the-wordpress-seo-plugin/

For the problem with Pinterest please provide a link to your website were I can Inspect this problem.

Thank you for your understanding .

Calin
tagDiv Staff

Hi @imkimc,

Unfortunately for some clients appear this problem, when update the theme, tagDiv Composer need to be update/activate manually, we try to find some solution for this problem, sorry for the inconvenience.

Hi @HOLLIMODELS, @jeumpanews

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
https://www.screencast.com/t/sQswe1SWR
https://www.screencast.com/t/FswObjqqmr7
https://www.screencast.com/t/a4FX71p3yH

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Sorry, but for the moment the tagDiv Cloud Library is not compatible with WPML plugin.
Sorry for the inconvenience.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

I don’t quite understand the problem you are referring to, some more details and screenshots, or a link to the website where I can see the problem would be very helpful.

If you are referring to have some smart list like Thumbel Slider
https://www.screencast.com/t/kkCZ5k1H1f , then you;ll need to use a plugin, because our theme do not have this option.

Thank you for your understanding.

Calin
tagDiv Staff

Hi @klein_stephanklein,

If you are referring to his drop-down primary category
https://www.screencast.com/t/KsjO3ebWppK
then you’ll need to go in wp-content\themes\Newspaper\includes\wp_booster\wp-admin\content-metaboxes\td_set_post_settings.php
https://www.screencast.com/t/A87Zg8P7Zrn

Thank you.

Calin
tagDiv Staff

Hi,

Unfortunately our theme do not have this option, to allow you to have different headers on desktop an mobile.
If you want you can use mobile theme -> https://forum.tagdiv.com/the-mobile-theme/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Post template ads ->https://forum.tagdiv.com/post-template-ads/
This templates are space for the mode and plate were is showing the ads
Post Template style 1
The ads is showing in article below feature image
Post Template style 11
Is a special template for feature video, the ads appear as right sidebar
Post Template style 12,13
This post allow you to have a full width for ads

Smart List 6,7,8 are smart list special made for showing ads inside of them
https://www.screencast.com/t/vk13QErid
https://www.screencast.com/t/b3x6gLw7

With Custom Ad 1-5 you can add custom ads ( this fields permit you to have more ads to please in your content ).
https://www.screencast.com/t/E3Wlt1IpaGK0

Hope this will help you to understand better.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

I see that you have the latest version of WP, please make update to the theme and plugin too.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please remove all css from theme panel, that you get for the border radius and let try to make a new css, nice and clean, please let me know when you remove the css, to can provide you a new one.

Thank you for your underrating.

Calin
tagDiv Staff

Hi,

Please ad this custom css in Newspaper>Theme panel>Custom code>Custom css
a[href^="tel"] {
color: #81c132;
}

https://www.screencast.com/t/tnn8qYUc

Hope this will help you.
Thanks.

Calin
tagDiv Staff

Hi,

Unfortunately if you are using mobile theme you can not get the Instagram feed in footer, only if you are choosing to use the theme without mobile theme.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Here is all the news and fix for the latest theme version https://www.screencast.com/t/kGcBTU3dT
you can find more here
https://themeforest.net/item/newspaper/5489609?s_rank=1
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please clear all you cache and try again, also please read this topic -> sidebar has changed from right to left and falls over content -> https://forum.tagdiv.com/topic/sidebar-has-changed-from-right-to-left-and-falls-over-content/

If the problem is still there please provide a link were I can inspect your problem.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

That error you are getting is in most cases related to a plugin. Try as a quick test to deactivate all your plugins (except theme plugins), check if this solves the problem.

Please look to our demo menus -> https://demo.tagdiv.com/newspaper/category/tagdiv-lifestyle/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please read this topic: https://forum.tagdiv.com/topic/social-icons-nofollow-tag/#post-219170
And try the suggestion mentioned there.
Hope this will help you to achieve what you want.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

If you want to embedding a live video, just copy the url and past it in your post content.
If you want to use webcam you need to use some plugins becouse our theme do not have this option sorry, you can use something like this
https://wordpress.org/plugins/videowhisper-live-streaming-integration/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

I just test what you say, and all is working fine, the new category is appearing in the article
https://www.screencast.com/t/3nCuWClqMP8
Please make sure that you have the latest version of theme, clear all cache and try again.
Also is possible to be a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

I don’t quite understand the path you are referring to, some more details and screenshots, where I can see the on witch path are you referring to would be very helpful.
https://www.screencast.com/t/XUXRbfIs
https://www.screencast.com/t/9yyCMkxy
https://www.screencast.com/t/2WOOiMGLtq

Thank you.

Calin
tagDiv Staff

Hi @Curious_George,

If you want the theme version 9.1 please send us and email and ask to provide to you that theme version.


@Curious_George

Unfortunately this are the only option for theme update
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://www.screencast.com/t/5mMe5vZK1Pg

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.
Also please add this code in .htaccess ( this should solve your problem)
https://www.screencast.com/t/FswObjqqmr7

Thank you.

Calin
tagDiv Staff

Hi,

Unfortunately I do not think this option will be add very sun in our newsletter, sorry.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Yes you do, you can import/edit/create templates with tagDiv Composer and TagDiv Cloud Library
https://www.screencast.com/t/j7wS2EYA3x

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

If you are using the templates from Theme panel > Category, please go in Settings > Reading and set blog post show 9
https://www.screencast.com/t/iYowGqvi3J
Or if you are using this option with 10 post you need to get a category template from tagDiv Cloud Library and edit the post loop
https://www.screencast.com/t/j7wS2EYA3x
https://www.screencast.com/t/t56nVTshJfH

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make update to the theme, clear all cache and try again.
Also please deactivate all non them plugins, clear all cache and try again, is possible to be a plugin conflict.

Thank you for your understanding.

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