Hi Peter,
Can you please provide a link were I can investigate this problem? Also I will need to let me know the resolution you are using on tablet.
Thank you!

Hi,
Unfortunately, I can’t give you an exact timeframe at the moment. However, a colleague or possibly the developer will reach out to you via email as soon as possible.
Thank you for your understanding!

Hi,

To do this it will be need to edit the post template you are using and set it in a child theme https://forum.tagdiv.com/newsmag-child-theme-support/
You should do something like this:
– create an ACF URL field (e.g. instagram_url).
– using PHP in Theme Files, something like this https://pastebin.com/4CLFdW58

Thank you!

Hi,
Can you please check if this problem is happening when it is used only tagDiv plugins? If the problem persists, please contact us via email at contact@tagdiv.com and provide temporary wp-admin and cPanel access. We’ll check the problem as soon as possible.
Thank you!

Hi,
The background color can be changed from the theme panel – theme color > general theme color – https://i.imgur.com/hzLBxGz.png
Related to the fonts, those needs to be set in the theme panel – https://i.imgur.com/qhNRh77.png and on pages and templates with tagDiv Composer – https://forum.tagdiv.com/font-customization/
Thank you!

Hi,
You’re facing a common issue in WordPress Multisite setups when dealing with media content, especially galleries. Since each site in a multisite has its own media library, galleries created in Site A (subsite A) don’t automatically work in Site B. Here are some practical solutions or workarounds:
1: Use a Gallery Plugin That Supports External URLs: Modula Gallery or Envira Gallery (Pro).
Option 2: Use “Network Shared Media” Plugin. Install: Network Shared Media
This lets Site B access images uploaded to Site A directly via the Media Library:
– insert Site A’s images into Site B’s post
– keep using your current gallery setup
Thank you!

Hi,
Unfortunately the theme do not have an option for this, it will display the parent category name and the article name.
Thank you!

Hi,
If I understand correctly you set the map code in category description – https://i.imgur.com/AT4dnjw.png and you try to display it using the Category Description element in composer? – https://i.imgur.com/XFmZUoX.png in this case is possible that the problem to be as you mentioned because the WordPress will not allow you to save the iframe in category description.
What you can do if you do not have many category templates is to duplicate the template and assign it individual and on each category template use the tagDiv Composer and use a column text or text with title element to set the map, set the code in text zone, here – https://imgur.com/DSSni9j
I hope this will help you!

Hi,
The error appears to be related to an external post type and the subscription plugin specifically, the lockers provided by the plugin. However, lockers aren’t active for external posts, so this theme option should be disabled: https://prnt.sc/rBCQaBb382dN.

Disabling it removes the locker option from the post edit screen and seems to resolve the issue: https://i.imgur.com/odOozKU.png.

Thank you!

Hi,
Thank you for taking the time to share this fix with our community.
Much appreciated!

Hi,
The error seems to be related to an external post type and the subscription plugin, mainly the lockers that are provided by this plugin. Lockers aren’t however active for the external posts – https://prnt.sc/rBCQaBb382dN so the option to set a locker doesn’t even appear in the post edit screen, but seems to resolve the problem – https://i.imgur.com/odOozKU.png
Thank you!

Hi,
What you can do is to see a bottom padding or margin for the module (where you have set the left right padding to 10px and the width to 25% (to display 4 elements per row) – https://i.imgur.com/RAG2HmA.png
Thank you!

Hi,
The cloud template you have imported is from the demo CALI SIGHT PRO that has some custom fields that are coming with the demo installation. When you get only the cloud template you’ll need to use a plugin to add custom fields (for example acf plugin) add the custom fields you want to use and on the cloud template replace the source for the “Sample field data” with the name of the cf you added – https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/
Thank you!

Hi,
Can you please provide a link to the page were the flex loop builder is used and you are facing this problem? It will be need to investigate the problem.
Thank you!

Hi,

I asked my collages if the got any email related to the onlineinvestmentconference.com and there as only one for set/reset password, but no other details.
So the logo on mobile seems that was using the h1, on both sticky – https://i.imgur.com/Oo7txA2.png and fix menu – https://i.imgur.com/Zi60N34.png

Please check it now, it should be ok.

Thank you!

Hi,
Please contact us via email at contact@tagdiv.com and provide temporary wp-admin access and FTP. One of our developer will check this problem as soon as possible. Include the link of this topic to can identify you faster.
Thank you!

Hi bonaresdigital,
If you consider that the problem is related to the theme share, then what can be done is to use a share plugin and see if the problem is resolved.
Thank you!

Hi,
Use tagDiv Composer to edit the single post template, select the breadcrumb and in style section change the font size – https://i.imgur.com/W2vTtro.png https://i.imgur.com/wFS13in.png
Thank you!

Hi,
For this please contact us via email at contact@tagdiv.com and provide the license key you have used on those domains, we’ll make a request for it to be checked.
Thank you!

Hi,
Can you please let me know how do you try to set the map?
If you use a cloud template, you can edit it using tagDiv Composer and use a column text or text with title element to set the map, set the code in text zone – https://imgur.com/DSSni9j
Thank you!

Hi,
Can you please provide a few screenshots with the settings in acf and the page were the element should be display so I can recreate the situation and show it to a developer?
If you try to use the get_post->ID or get_the_ID() will return the cloud template id (if is used a cloud template).
You can try:
$url = 'https://example.com/your-post-slug/';
$post_id = url_to_postid( $url );
echo 'Post ID is: ' . $post_id;
or
td_global::get_instance()->td_post_id;

Thank you!

Hi,
Here is a video tutorial for how can be used tagDiv Composer for pages – https://www.youtube.com/watch?v=SoGQ0d5kIBg&list=PL6CsDkMaejhoHETIWoxnRB4zefz8L8PYg&index=1
Thank you!

Hi,
Using the Classic Editor plugin is a temporary solution, allowing you to continue creating articles while we investigate the root cause of the issue, identify a fix, and understand why it’s not affecting all users in the same way.
Thank you!

Hi,

One possible improvement would be to implement object caching on the database. This can help speed up the process and improve overall performance.

Thank you!

Hi,
When the popular post is used this is checking all articles so if you have 300.000+ articles, the counter will check all of theme to see the one that is the most popular.
Thank you!