Hi bonaresdigital,
I’m sorry I can’t recommend a specific plugin, as I haven’t had the chance to test any myself. You might want to try a few different ones to see which works best for sharing articles on Facebook. Maybe one of them offers a solution for share posts to FB business pages.
Thank you!

Hello,
A “403 Forbidden” error means that the server understands your request but refuses to authorize it, usually due to insufficient permissions. This is a client-side error, meaning the problem is usually with your access or settings, not the website itself, although it could also be a server-side issue.
How to fix the “403 Forbidden” error in 2025
Thank you!

Hi,
Yes please. Use the contact@tagdiv.com email address to contact us and provide there temporary wp-admin access.
Thank you!

Hi @RENATO,
Are you referring to the left and right margins? If so it’s related to some extra css added on some elements, for example – https://i.imgur.com/FcOhvvy.png – https://i.imgur.com/Xt8oGTh.png those should have left and right padding set 0 and it will be look like this – https://i.imgur.com/pJh3mhr.png
Thank you!

Hi,
To remove an element you can use select it and press the delete button, or use the right click and select the delete option from right click menu – https://i.imgur.com/82Yn3wV.png
If the author box is inside the Single Post Content then is added by an extra plugin that you are using.
Thank you!

Hello,
Please do not share personal key on forum, because it can be accessed by any user from this forum.
Also, the key has been checked and now should be ok.
Thank you!

Hi,
We made some tests on one of our install and in our case is working correctly.
Can you please contact us via email at contact@tagdiv.com make a full backup for the website and provide a temporary wp-admin access. We’ll investigate the problem.
Thank you!

Hi,
Those are ads that are coming with the pre-built install. You need to check in the theme panel in ads sections – https://i.imgur.com/CaGpKlT.png and also using tagDiv Composer per pages and cloud templates https://i.imgur.com/QFW7uzW.png
Thank you!

Hi,
Can you please provide a link to the website?
Also, can you check the website traffic, is from human or bots? If is from bots. then you should use Cloudflare and WordPress to block those bots to access the website.
Thank you!

Hello,

If you want to display the featured image of cpt, then in single cpt template use the =- https://i.imgur.com/xEZmSNR.png – CPT Feature Image – https://i.imgur.com/FSxwPpi.png in element CPT Content it will be display the images inside the article

Thank you!

Hello,
I just checked the website, the homepage and header are now displaying correctly, and also, the pages are working correctly.
Thank you!

Hello,
Before the update make sure you have a full backup, after the theme is updated please make sure that also the theme plugins are all updated. Make sure that the tagDiv Standard pack plugin will also be installed (this can be installed from Newspaper > plugins), when everything is updated, make sure that you clean all cache, object cache and purge CDN.
Thank you!

Hi,
If this problem is only on one page, then it can be related to the last change that have been made on it. Do you get any error in td composer when you edit the page? If yes, then use a page revision and check to see if the problem get’s resolved.
Thanks

Hi,
Our theme offers the possibility to display any ads and banners using the ad box element, this element can be set using tagDiv Composer on pages and cloud templates.
To create slider ads or other type or ads it will be need to use a dedicate plugin for ads or to have the code that can rotate the banners. All those can be displayed using the ad box element, the shortcode/ code can be set in the theme panel ads section and from the ad box element can be choose that source from the ad should be read or it can be set directly on ad box element in custom ad tab.
Thank you!

Hi,
For a second language the best way will be to use the WPML plugin – https://forum.tagdiv.com/using-theme-translations-together-wpml/ (tested with the theme), also there are other similar plugins that you can try, but WPML is the only one tested officially with our theme and we can help you wit it and settings.

Related to the theme update. If the changes have been made in the theme and plugins files, then you need to save all changes made and re-set them after the theme update. Also, there are some possibilities when the changes can be made using a child theme, but before doing any update, make sure you’ll have a full backup for the website and database.
How to Update the Newspaper Theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hi,
For this please contact us via email at contact@tagdiv.com and please provide the license keys you have. We’ll check them and let you know where have and are used.
Thank you!

Hi,
The iframe you’re embedding is still being modified at render time LiteSpeed (or another plugin or theme) is treating it like a lazy-load target. – https://i.imgur.com/nTvP1ZK.png https://i.imgur.com/oP6VoTW.png
Go to LiteSpeed Cache → Page Optimization → Tuning and in the “Lazy Load Excludes” field, add these rules each on its own line: iframe youtube.com
If the problem still persists and is possible to provide temporary access to the website please contact us via email at contact@tagdiv.com.
Thank you!

Hi,

This problem can be resolved in 2 ways. You can install a prebuilt website or use a custom function in the theme, for this you can follow the indications from this similar topic- https://forum.tagdiv.com/topic/missing-social-share-options/
Also, if you do not want to install a demo and you want us to set the function in the them fore you, then please contact us via email at contact@tagdiv.com and please provide a temporary wp-admin access. We’ll verified the problem as soon as possible. Also, include this topic in email.

Thank you!

Hi,
I think that the problem is that the lazyload is apply on modal, please exclude from lazyload those classes:
td-modal-image
wp-image-
After that clear al cache.
I hope this will help you!

Hi,
Can you please let me know some more details about this problem?
What pre-built website are you suing? Can you please let me know the updates you have made in the admin panel that are not reflecting on preview?
Thank you!

Can you provide a link were I can investigate this problem? Were the vide is small.

Using Modula or Envira Pro is not harmful to SEO, as long as you upload the images to your media library and include proper alt text. By default, the images remain hosted on your domain. However, I can’t say for certain whether switching from your current gallery plugin to a new one will have any SEO impact.

Hi,
Please check the settings from tab “Fields styles” – https://i.imgur.com/uN6aqnA.png set there a bigger width for video try both 100% and also 700px
I hope this will help you!

Hi,
The problem seems to be the lightspeed cache that is apply on pagination. ON paginations that are not cached are displaying the right numbers of pages and articles. You need to exclude from cache this parameter ?tdb-loop-page
Thank you!

Hi,

Yes, with the Network Shared Media plugin, you can use images from Site A in Site B and keep using your current gallery setup, but: if your gallery shortcode uses attachment IDs (like [gallery ids="123,124"]), those IDs are site-specific and won’t work across subsites.
If your gallery plugin supports URLs or manual image selection, you can reuse the same shortcode or setup on both sites.
Best case: Your gallery plugin works with image URLs — then it works fine.
If not: You may need to reinsert images or use a plugin like Modula or Envira Pro.