Hi,
Yes, there is an option to exclude categories/taxonomies https://forum.tagdiv.com/flex-block-settings-guide/ – use the filter tab and in taxonomy filed set the category id with “-” in front and that one will be excluded – https://i.imgur.com/pSPh9La.png
Thank you!

Hi,

For this https://i.imgur.com/jpdkHwn.png is normally use opacity 0 and a js should set it to 1 to create an animation, but it seems that for the plater you are using the js is not trigger, so the best option is to set the opacity to 1 using css
body.td-animation-stack-type0 .td-animation-stack .entry-thumb, body.td-animation-stack-type0 .post img:not(.woocommerce-product-gallery img):not(.rs-pzimg), body.td-animation-stack-type0 .td-animation-stack .td-lazy-img {
opacity: 1;
}
Set the css code in the theme panel > custom code > custom css

The location img has an bottom margin that needs to be adjusted https://i.imgur.com/zfzDehI.png this can be resolve using this css:
.location img {
margin-bottom: 1px;
}

Thank you!

Hi,

The tagDiv Composer is a builder, you can create with it pages and cloud template and those cloud template are for posts, authors, categories, cpts … but the tagDiv Composer can not be used to create articles, for this it should be use the WordPress editor.

Thank you!

Hi,
That is a different type of contact form and to make it similar to this one https://wordpress.org/plugins/contact-form-7/ then you need to use the acf plugin to create a cpt and add additional custom fields and settings (you need to build the form using the acf plugin and create it from scratch, our theme have only support for a few acf fields type to display), then when you add the button for submit, make sure this option – https://i.imgur.com/PCCjj1k.png is enabled after that check in opt-in builder to have this option enabled – https://i.imgur.com/Kavm7he.png

Hi,
Unfortunately there is no option for this, but it can be done using a css:
.tdb_single_author a,
.tdb-author-info a,
.td-post-author-name a {
pointer-events: none;
}
Set the css in the theme panel > custom code > custom css.
I hope this will help you!

Hi,
Did you use the above tools to see if the share on facebook and Twitter are ok?
Here is another similar guide – How to Fix Facebook Incorrect Thumbnail Issue in WordPress

Thank you!

Hi Robert Turner, our theme do not have a contact form and this needs to be added using an extra plugin. So in case you are using a plugin for contact form and you get the message “An unexpected error has occurred and the mail could not be sent” then most possible you do not have set a SMTP . Use an SMTP plugin like WP Mail SMTP your host likely blocks PHP mail. Configure it with your email provider’s SMTP settings to fix the error.

Hi,

To set a page to full width (or a cloud template), you’ll need to edit it with tagDiv Composer like this -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg
If you want to make the layout full width, then to change the website width, you need to make sure that you don’t have set a background color/image in the Theme Panel because this makes your website boxed. Make sure this option is disabled => https://www.screencast.com/t/ejiNPCBF

Thank you!

Hi,

Disabling author archive in Yoast SEO settings will disable author page. In this case, clicking on author name will redirect the user to the site homepage.

Thank you!

Hi,

1. This iwll not be easy and I do not know for sure if is working, but I think it can be done like this:
– Listing Owners: Give them a new role like listing_owner.
– Commentators: Keep as subscriber.
Optional: Add a user meta (user_type) for extra filtering.

2. For this you need to edit the theme files and set to trigger your modal
– wp-content/plugins/td-cloud-library/parts/tdb-comments.php
– wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php

Thank you!

Hello,
The Coupon code can be set for usage limit and the starting date and ending date when it can be apply. You can check more in our documentation https://forum.tagdiv.com/coupon-system/
Thank you!

Hi,
Unfortunately I do not know an estimate time for the next theme update, sorry!
If you need the last bundled WPBackery version please contact us via email at contact@tagdiv.com and I will provide it there.
Thank you!

Hi Luana,
In this situation you can make the refund request using this link https://themeforest.net/refund_requests/new
Thank you!

Hello,

If the login area is under attack, it’s most likely due to bots attempting to gain access. I recommend using the Wordfence and Cloudflare security tools.

Wordfence works at the site level to monitor and block suspicious activity.

Cloudflare acts as a protective layer before the traffic even reaches your website, helping to block malicious bots early on.

Both tools can detect attacks and block them either temporarily or permanently. Additionally, they allow you to block specific IP addresses, regions, or even entire countries, depending on your needs.

Thank you!

Hi,
Can you please let me know the acf filed type you are using? some screenshots with the settings made and filed type will help us to identify the problem.
Thank you!

Hi,
I think those are added by some extra plugin. If you can provide a link to that page I can check it and let you know from where are coming from.
Thank you!

Hi,
I just checked the website and now the featured image is display – https://i.imgur.com/UstAEwQ.jpeg
If you are referring to the featured image when you open an article, please make sure that you have the featured image element on your single post template. This can be added using tagDiv Composer – https://i.imgur.com/mHOF4uM.png – https://i.imgur.com/0eGX2Va.png
Thank you!

Hi,
Can you please check if you have the last theme version? Normally using Newspaper v12.7.1 should not by problems like the one it’s mentioned above.
Thank you!

Hi,
We are glad that the problem has been resolved.
Thank you!

Hi,

Unfortunately our theme do not have an element like the one you mentioned, sorry. That one sounds more like an image gallery that displays smalls images and when you select one of them that one is displayed instead of the current one.
I think that you can achieve something like that using the Smart Slider 3 or Slider Revolution (Pro Version).

Thank you!

Hi,
Yes, the mobile header can be edited using tagDiv Composer – https://www.youtube.com/watch?v=HXQQygkCCJo&list=PL6CsDkMaejhoHETIWoxnRB4zefz8L8PYg&index=11
Thank you!

Hi,
To have the responsive version on mobile, please check if the tagDiv Mobile theme plugin is used, if so, please disable the plugin, or in case you are using amp, use the mobile theme only for amp – https://i.imgur.com/7PveYRw.png
Thank you!

Hi,

Everything that has been made/added by you will not be lost, but pages, templates, categories … everything that is added by the theme you have now will be removed when you try to use a different theme, this situation is will all themes not only with Newspaper theme because is something normal in WordPress.
What I will recommend is to use a staging, for this you can try wp-staging cache plugin – https://wordpress.org/plugins/wp-staging/ and you can try the theme there to see what is removed and what remains after you change the theme.

Thank you!

Hi,

Do you use mobile page? https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
It is possible to have set the mobile page and this have other settings and you also need to check the settings from logo on it – https://i.imgur.com/Qay7hkN.png – https://i.imgur.com/oWGbVMS.png
Also, if you want I can take a look, for this please contact us via email at contact@tagdiv.com and provide temporary wp-admin access. Also include the link to this topic to identify you faster.

Thank you!

Hi bonaresdigital, I se that you have og:image, so the implementation from our guide has been already made – https://forum.tagdiv.com/facebook-share/
Also, you can check your website links using this tool -> https://cards-dev.twitter.com/validator
-> https://developers.facebook.com/tools/debug/
Thank you!