Hi Luana,
The mentioned website is not using the Newspaper theme, we can help only if the Newspaper theme is installed.
Thank you!
Hello,
If the author bio is inside the single post content then most possible is adding by an extra plugin, if is around the Single Post Content, the it can be the theme element – Single Post Author Box – https://i.imgur.com/Q4c3Rbj.png
Thank you!
Unfortunately the only way is to create it from scratch, sorry!
Hi,
The problem you have can be resolve using the classic editor plugin.
Thank you!
Hi,
Just select the single post comments element and change the layout – https://i.imgur.com/srFslG7.png (also use the provided css)
Thank you!
Hi,
I added this on our list, but I can not say if this will be add in the coming update or in others.
Thank you!
Hi,
For this make sure that you have disabled this option ” Other comment settings Comment author must fill out name and email” – https://i.imgur.com/TGChDnr.png then use this css
.comments .td-form-email,
.comments .td-form-url {
display: none;
}
This css can be set directly in single post template with tagDiv Composer in raw css.
I hope this will help you!
Please check the answer from here – https://forum.tagdiv.com/topic/h-appears-3x-in-home-pg-but-same-pg-set-as-non-home-page-h1-appears-only-once/#post-531690
Hi,
The extra H1 can be from the logo, please edit the homepage using tagDiv Composer and disable the logo h1 – https://i.imgur.com/B8qyI57.png – https://i.imgur.com/GXauqr4.png check on main header, on sticky header, on footer logo and check it on mobile on mobile header logo, sticky logo – https://i.imgur.com/6J9sEwN.png
Thank you!
Hi,
Please check the the email.
Thank you!
Hi,
The problem seems to be related to the caption set on this image https://perspektive-online.net/2025/06/der-hungerstreik-beispiele-einer-revolutionaeren-kampfform/ use set some html code and this is not close and is backing the template. Please edit the template and check the text and code from the caption of image.
Thank you!
Hi,
If you want to have a video in post content, then just embed the link in post content – https://i.imgur.com/iJCDC8N.png to have a post set with featured video you need to set the post format to video and to set the video link, like this – https://i.imgur.com/TQ2v9Ok.png – https://i.imgur.com/6OCE6Ev.png after the article is saved the featured image will also be generated and visible after the page is reloaded – https://i.imgur.com/HoSpxTb.png – https://i.imgur.com/Av2SyhQ.png – https://i.imgur.com/wrAEuWd.png
Featured Image or Video
Thank you!
Hi,
This situation is not related to the theme and it’s related to the migration, so the first thing you should check are the images folders to be the same as on the place were it has been migrated. If the images are there, then use a regenerate thumbnail plugin, like this one https://wordpress.org/plugins/force-regenerate-thumbnails/
I hope this will help you!
Thank you!
Hi Kim, in this situation please make a full backup for your website and please contact us via email at contact@tagdiv.com, include a link to this topic to identify you faster.
Thank you!
Hi,
Ok, so you have a very old theme version, you need to update the theme manually using cPanel/FTP. You need to download the theme pancake from the themeforest account.
https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://i.imgur.com/oIVEy2N.png
Thank you!
Hi,
Yes, you understand it right, you can make as many product template you want and you can assign them individual per product – https://i.imgur.com/Imv5hpO.png – https://i.imgur.com/81ULDPo.png – https://i.imgur.com/qprXszO.png – https://i.imgur.com/QjrNS1G.png
Thank you!
Hi,
I think that this block is in footer section, if so then are 2 cases:
1. If you have a standard footer you need to change the footer template in the theme panel – https://i.imgur.com/K16Gkbj.png
2. If the footer is a cloud template you need to use tagDiv Composer to edit it.
Thank you!
Hi,
Yes, this can be done using tagDiv Composer on flex block – https://i.imgur.com/mtm0Iau.png in General tab set offset 1 this will skip the first article.
Thank you!
Hi,
Do you have some optimizations that acre apply on the website in special on images, videos and iframe? Most of the time those are the options interfering with the YouTube video.
Thank you!
Hi,
I think my colleague Alin answered you.
Thank you!
Hi,
The comment option needs to be enabled by default and use the option from article to on/off the comments
– https://www.ipage.com/help/article/wordpress-how-to-enable-or-disable-comments
– https://wordpress.org/documentation/article/comments-in-wordpress/
P.S. if you are using a single poste template please use tagDiv Composer and see if the comment element is set.
Thank you!
Hi,
You can create multiple product template and assign them as individual – https://i.imgur.com/Xtk91Xx.png – https://i.imgur.com/BrZQcHW.png, but you can not create the product with the builder.
Thank you!
Hi,
That one is a mega menu with subcategories and it can be create using this guide – https://forum.tagdiv.com/mega-menu/ and this is displaying the main category and the “menu” elements are the subcategories from the main category.
Thank you!
Hi,
In your screenshot https://i.imgur.com/C2RxXc3.png the key has been used on 4 domains and it should be used only on 2. What you say is that the key is assigned only on 2 domains, this is because because you are not allowed to used it on more then 2 domains, if you try the unassign/assign button/link will be locked.
Now in case that the other 2 domains no longer use the theme, or no longer exists it, please contact us via email at contact@tagdiv.com and provide the license key, we’ll make a request to be checked.
Thank you!