Hi,
I just catch the problem on desktop and it is like you are not one the website. Do you have extra plugins or extra files in WordPress install? For me looks like your website has been injected with some code that is cratering this situation.
Also, it can be a cache problem, please do a test without the cache plugin and see if the problem persist.
Similar topics:
– https://docs.wp-rocket.me/article/52-fix-for-weird-characters-displaying-on-your-web-page
– https://wordpress.stackexchange.com/questions/59309/strange-characters-in-wordpress-website-displayed-for-visitors
Thank you!

Hi,
This depends on how well is your website optimized, for example this demo – https://demo.tagdiv.com/newspaper_pro/ was optimized by our developer and there are no problems with the INP – https://i.imgur.com/gAncpfD.png
Mark Gilbert, here is the section that you can improved – https://i.imgur.com/qYREfsD.png also if you can replace all standard elements and disable the tagDiv Standard pack then you’ll load low resources.
Also, you can use flex blocks and use cache on them – https://forum.tagdiv.com/use-flex-blocks-cache-option/
Another alternative is to try a different cache plugin, like WP Rocket and you can use the page template – https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Archerix if the form is on mobile theme plugin, please try the smart list 2 and also, make a test with the mobile theme only for amp and try the page template – https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Thank you!

Hi,

1. All the settings made in the theme and with the theme builder are saved in database, and when you’ll replace the nulled theme with an original one you’ll change only the files, only if you made some changes directly in the theme files or plugin files, then you’ll lost those.

2. If the code is set in the theme theme panel then this will be saved in the database and it will not be affected. Also, if is set in an extra plugin, and this is not removed, then will not be affected.

“In the fifth point of” this is a misunderstanding, what I mean is this. If in the nulled version you had the tagDiv Composer, and tagDiv Standard Pack plugin installed after you set the original theme you’ll need to install those plugins and those can be installed directly from the original theme from Newspaper > Plugins.

I’m glad that you manage to update the theme and everything is ok with the website layout and settings.
If you have the latest version 12.4, then you can ignore this warning, because the issue was fixed in version 2.7 -> https://wpscan.com/vulnerability/4eafe111-8874-4560-83ff-394abe7a803b
If you want to no longer be spammed with that message wheat you can do is to change the theme version – https://i.imgur.com/GiL1Oln.png

Thank you!

Hi,
The first thing that you’ll need to do is to make a full backup for the website and update the theme to the current theme version, Newspaper v12.4 – https://i.imgur.com/qUEceNl.jpg this version has extra optimizations for some of the current problems.
After the update is done we can investigate further to see what else need to be done.
Thank you!

Hi,
I checked the email and it looks that Simion C. reply to you – https://i.imgur.com/Pa6Jgou.png did you not received the email? In case that the problem persist, please continue via email.
Thank you!

Hi theleaderdotinfo, the theme needs to be updated to v12.4 and you need to have the tagDiv Cloud library enabled and to check to see that the cloud header is still assigned as global.
Thank you!

Hi,
INP is a current element in google page speed and it can be improved – https://i.imgur.com/WKyvgiV.png and this is the guide – https://web.dev/inp/that can be used. Also, using a good cache plugin can help.
Thank you!

Hi Central, this https://prnt.sc/pT6olWAKrpcZ is not the theme cache, is the cache that applies individually on each flex block and according to our documentation this will be clean at the time that is set – https://forum.tagdiv.com/use-flex-blocks-cache-option/ – https://i.imgur.com/zzwFmEc.png this is how it should work to reduce the database requests made by each flex block.
Hi bduhamel, I think that you are referring that the mobile version is not looking so good like the desktop version, right? If so, then it can be edited using the tagDiv Composer – https://i.imgur.com/4pSTGQZ.jpg – https://i.imgur.com/ena4yXH.png
Thank you!

We are glad to hear this!
Thank you!

Hi,
I see that right now the code from H3 has a class and and ID – https://i.imgur.com/Rky0HWM.png maybe you can use the class or the ID (the id is unique), the class is global.
Thank you!

Hi,
“Is there a resource that shows all of the plugins that Newspaper supports?” – do you mean if there is a plugin that can do this can is also working with our theme? Unfortunately, we do not know this because we didn’t test this kind of plugins, but, I think that using ACF and CPT it can be achieved and those are supported by our theme.
Thank you!

Hi,
Hello, can you please give us a link to the site to investigate the problem? Or if you want and can make a backup and contact us by email at contact@tagdiv.com and give us temporary access to the site to make the update and investigate how it reacts after the update.
Thank you!

Hi ludyma,
The code .td-post-content is used for the post content therefore all H3 and H4 from the post content will use that css. Now if you have a specific class on those H3 and H4 elements that you want to use the above code, please let me know that class and I will try to adjust the code.
Thank you!

Hi,
The reviews are saved in wp_posts and those have the type ‘tdc-review’ -> https://i.imgur.com/lOwKuda.png -> https://i.imgur.com/zVgIrKr.png also you ‘need to delete the record from wp_postmeta -> ‘tdc-post-user-reviews-ips’ – https://i.imgur.com/OJ1MHSv.png – https://i.imgur.com/TT3Mvsn.png
I hope this will help you!
Thank you!

Hi,
If I correctly understand the problem, the new posts do not appear on mobile page when you check it using the mobile, but when you check it in with the tagDiv Composer everything is ok, in those cases the problem is related to the cache, please make sure that if you have a cache you manually clear all the cache that is apply to the website.
I hope this will help!

Hi,
Normally the procedure should not affect the Facebook Pixel, Google Search Console, and Google Analytics.
The replacement also is quite basic, what you need to do first is a full backup for the website and database, and only after that update the theme.
The steps are:
1. Download the Newspaper theme from your themeforest account and unzip it.
2. Set the theme on maintenance mode.
3. Disable the tagDiv plugins and delete them.
4. Using the FTP or cPanel delete the current theme and set the downloaded theme from the themeforest.
5. Connect to the dashboard website and go to Newspaper > plugins and install the plugins you have on the nulled theme.
6. Macke sure that the theme is activated – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
If everything is ok, then you can disable the maintenance mode.
The theme settings are saved in database and those will not be affected during the changes.
I hope this will help you!

Hi,
If I understand correctly, the image in old posts is displaying twice, what can be done in this situation is to use a code, css and javascript and if the first element from the post is an image to be removed/hide, if you want, I can try to see if I can make a code for this.
Thank you!

Hi,
I checked the social counter and this is now displaying the correct number – https://i.imgur.com/CIJgl7U.png – https://i.imgur.com/6wkmCLu.png did you manage to resolve the problem? or you have now set a fix count number?
I made a test and I created a license key using the same steps like those from the guide and seems to be ok.
If the problem persist, what I can recommend is to disable the tagDiv Composer and tagDiv Social counter plugins, delete them and reinstall those plugins from Newspaper > plugins, sometimes this is helping because the data stocked by our theme is removed.
Thank you!

Hi,
Normally the most used one is the one that appears on comments, the one from opt-in builder was added for the options provided with the opt-in builder plugin, but it can be used now for anything.
Here are all the files that are related to login and register and can be used with our theme (depends on the templates and options you choose):
– wp-content/plugins/td-composer/legacy/Newspaper/parts/register.php
– wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php
– wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
– wp-content/plugins/td-cloud-library/parts/tdb-comments.php
Thank you!

Hi,
Unfortunately, I do not understand the problem, can you please provide some more details and some screenshots?
I see that the website appears in google results – https://i.imgur.com/SaDLjMC.png
Thank you!

Hi lukstan,
I’m glad that you manage to resolve the problem.
Hi HaraldOslo,
What you need to do is to make sure that you have at least one post in that category, after that, please check the category cloud templates, this can be edited using tagDiv Composer and in case you made changes on it you need to be sure that the posts loop element there is no offset set – https://i.imgur.com/Zmpt4lH.png – https://i.imgur.com/gfBTQq4.jpg also if you are using blocks or grids make sure that the filter is set on current category – https://i.imgur.com/RwpZE7r.jpg
Thank you!

Hi,
Do you referring to this section? https://i.imgur.com/ou6RTOk.png I see that in this section you have a load more button. Normally the theme blocks that have the slide element are the “Slide” and “Big Grid Slide” – https://i.imgur.com/IlMpVEb.png
Thank you!

Hi,
Now I understand, you have some more domains on the same license key and you want to remove the domains that no longer are used, for this please contact us via email at contact@tagdiv.com and provide the full license key, we’ll add the key in our system to be checked. If you have more license keys in this situation, please provide all of them.
Thank you!

Hi,
I understand, what else I can recommend is the modification in the theme files to change the link to log in when you leave a comment. The path is – wp-content/plugins/td-cloud-library/parts/tdb-comments.php and the link is – https://i.imgur.com/IduiJao.png
I hope this will help!
Thank you!

Hi,
Yes, indeed only one on-post review can be left by each user. Even if this one is deleted, it will not be possible to add another one (this measure was taken because there are users who can leave some nasty reviews, and even if you delete one, they leave another one, and so on).
Thank you!