Hi,
It looks that the there is an element on the homepage that is wither than 714px and that t is way is this problem on the homepage.
What I recommend is this custom css:
.home .tdi_11 .td_block_inner {
margin-left: 0px;
margin-right: 0px;
}
Please set the code in the theme panel > custom code> custom css.
Thank you!
Hi,
What I recommend to remove the confection from the theme panel and reconnect to the fakebook api key, most of the time this resolve the problem – https://forum.tagdiv.com/how-to-generate-facebook-app-id/
Thank you!
Hi metacoach,
Unfortunately, the Tag Div CSS Analyzer doesn’t work with some elements, like those icons from menu. What I can recommend is to exclude all style related from header to be made as critical (just uncheck all the css elements that are related to header section).
Thank you!
Hi,
My recommendation is that before updating the theme to make a full backup for database and current website, after that update the theme manually – https://forum.tagdiv.com/how-to-update-the-theme-2/ (after theme update make sure that the needed plugins are installed, like tagDiv Composer, maybe tagDiv Standard Pack and tagDiv Cloud Library). In case that something is not ok, you can use the backup to restore the website – https://www.youtube.com/watch?v=LAJXrSI-dDA
Thank you!
Hi,
Our theme is using as a featured image an image that is manually set on each post – https://forum.tagdiv.com/featured-image-or-video/ maybe your previous theme used the first image as a featured image.
Thank you!
Hi,
This situation is not related to the Newspaper theme, but please check this similar topic from Really Simple support – https://wordpress.org/support/topic/realy-simple-ssl-error-rewritecond-https-on-nc-2/
I hope this will help you!
Thank you!
Hi,
That vulnerability is only on version under 12.3 – https://i.imgur.com/l2JitZ9.png, the last version of theme is Newspaper v12.4.
Thank you!
Hi,
I understand what you mean and this can be done in a few ways.
The most simple one is to apply de different single post template on the category you have to be different, this can be done in the theme panel – https://i.imgur.com/tAq26ZK.png
A different solution is to manually assign the single post template on those posts (but this will be need to be done on each post that has part from that category).
I hope this will help you!
Hi,
The problem with the wp editor can be related to a few things, most of the time is related to this – https://i.imgur.com/zJVxF13.png – https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
I hope this will help you!
Hi,
Can you please provide a link where I can investigate the code when is applied?
Thank you!
Hi,
If I correctly understand you’ll like to use a local font, right? for this you’ll need to set it in the theme panel, this can be done using our guide – https://forum.tagdiv.com/font-customization/ after the font is set in the theme panel, you’ll need to assign it on elements you want to use it.
Thank you!
Hi,
What I recommend is to disable and delete the opt-in plugin and reinstall the plugin from Newspaper > plugins, if the problem still persists, then please contact us via email at contact@tagdiv.com and provide temporary wp-admin access to investigate this problem.
Thank you!
Hi greenbooks, yes, the Newspaper v12.4 provide the revolution slider as a bundled plugin and it can be used like Anamaria mentioned above.
Thank you!
Hi kironix, this is interesting, normally there was noting added in the theme update that should be related to ads. We’ll like to do some deep investigations, if you agree, please contact us in privately via email at contact@tagdiv.com and we’ll continue there. It will be need to provide a link to the website, maybe temporary wp-admin access. Also, please include a link of this topic to can identify you.
Thank you!
Hi theleaderdotinfo, if you want we can take a look at this situation, for this it will be need to make a full backup for your website and database, after that please contact us via email at contact@tagdiv.com, provide temporary wp-admin and cPanel access. Also, include the link of this topic to can identify you. We’ll check it as soon as possible.
Thank you!
Hi,
I checked the website and think that you manage to resolve the problem, I no longer see to be problems on news page – https://i.imgur.com/rIWltMn.png
Thank you!
Hi,
The mobile version is not the same like the desktop when the mobile theme plugin is used. To have the same layout on mobile like on desktop, use the mobile theme plugin only for ump, or disable the plugin.
Thank you!
Hi,
Did you manage to resolve the problem? I see that now the fakebook is displaying 2600 fans – https://i.imgur.com/hRNHB2g.png
Thank you!
Hi,
We’ll check the email as soon as possible!
Thank you!
Hi,
I’m sorry, but I don’t understand what you want to say, can you please give more details?
Thank you for your understanding!
Hi ihemaz, we did not tested the Stock Ticker plugin with our theme, therefore we do not know exactly how this is working, but if this provides you some shortcakes, then you can set them using tagDiv Composer – in column text or text with title in text zone – https://imgur.com/xn721m6 -> https://imgur.com/D475ZN0
Thank you!
Hi Central, maybe you have this problem because there is another cache plugin and it is possible to not work correctly with the one from the flex blocks (usually cache plugins are cleared and you post or update a post, the cache from flex blocks is cleared after the time that is set on each block, therefore it is possible you have some delays in updating the correct cache).
Hi bduhamel, can you please provide some screenshots or a screen record with the problem? For me when I check your website looks fine – https://i.imgur.com/8YaY2EC.png
Thank you!
Hi,
We have a list with the plugins that we tested – https://i.imgur.com/cTmHXev.png but there are many other plugins that we didn’t tested and our clients use them without problems.
Thank you!
Hi Archerix, I understand what you say. The principle followed when this demo was optimized was to pass core web vitals. We will continue to monitor how the change with INP is taking place and if there are measures that can be taken by our developers to improve the situation, they will do it.
Thank you!
Hello,
Unfortunately our theme do not have a dedicate element for Image Slideshow, sorry. What can be done is to use an extra plugin that is dedicate for this, or you can set a code like those – https://www.w3schools.com/howto/howto_js_slideshow.asp in a raw HTML in page using tagDiv Composer.
Thank you!