Hi,
We were happy that the problem was finally solved.
If you have any questions about our theme, don’t hesitate to contact us.
Have a nice day!

Hi,
I’m sorry for the problems you encountered! But are you sure that they come from the theme? Do you have the latest version, Newsapper v12.4? Do you use cache plugins?
Do you want us to look at these problems and help you solve them?
Thank you!

Hi ThrustMedia,
If you want to use css to hide this element from a specific category, the easiest way is to use the id of that category, for example:
.category-368 .tdb_category_sibling_categories{
display: none;
}
The id of the category is 368 and this can be seen in this place – https://i.imgur.com/Hr4pLXS.png
I hope this will help you!

Hi,
I understand, a solution that I think would also improve the performance of the speed on the site is to disable the sticky header and activate the option on the row to make a row sticky – https://i.imgur.com/sm7b5cb.png this way the consistency of the appearance in the menu will be kept all the time.
Thank you!

Hi,
I’m glad you found out how to translate the menu items.
That code didn’t work because our theme uses a custom login. What you can do if you already have the login page created is to do this: click on view – https://i.imgur.com/8SLOWY5.png to see the assigned page, then edit the page – https://i.imgur.com/d795s6d.png and set the new content from the login page in it and the problem should be solved.
Thank you!

Hi,
Yes, it seems that the site is working ok, including the access link, and the site appears as secure. If you have tried all the steps, indicate how much @Edragon and the problem persists, please let us know and we will proceed to investigate the problem using the login data on the website.
Thank you!

Hi manbodyspirit, @Edragon indicated almost all the steps that should be used to see if the problem persists. What else I can add is to be sure that you have the latest version of the theme, 12.4, and if you have a child theme, do a test without it (possibly without extra plugins that are not tested).
Thank you!

Hi,
I’m glad you found something you can use.
I believe that you can try something like this – https://i.imgur.com/t17AK4F.png (of course the code will have to be adapted according to your needs).
Thank you!

Hi,
It is a possible procedure, but it is a little more complicated, what you will have to do is to make sure that you have a database backup before making any changes. Then you will have to copy the code from the old database to the new one, the code for the theme panel is set in this table – https://i.imgur.com/FvJ25xG.png then you need to copy the option value from results – https://i.imgur.com/Crpgerl.png – https://i.imgur.com/ftc90WS.png
Thank you!

Hi,
That message can be removed only if you remove the Instagram section from the footer, it is a standard footer, then you can disable the Instagram from the theme panel – https://i.imgur.com/fCxlQNu.png if is a cloud footer then you can use the tagDiv Composer to edit it.
Thank you!

Hi pyanawin, we are glad that you manage to resolve the problems!
If you have other questions, please let us know!
Thank you!

Hi,
Unfortunately, the option to disable the mobile theme is only for posts and pages, on categories and tags will be used the template from the mobile theme plugin.
If you need more details about the mobile theme plugin options you can find them in our guide – https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hi,
Thanks for the registration, now I understand what you want, but unfortunately, our theme does not have such an option to automatically create those “buttons”, our theme has such an option to automatically show categories, taxonomies and tags. ACum I don’t know for sure, but it is possible that what you need can be done using CPT, taxonomies and ACF, we have and our theme has support for these – https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/
Thank you!

Hi,
Yes, indeed, on that demo I managed to recreate that situation as well – https://i.imgur.com/4w8vB0k.png I sent a notification to the designer who created that demo and I hope he solves it.
Thank you for taking the time to send us these situations so we can improve the theme!

Hi,
Now I understand what you mean, it really is. I passed these notes on our youtube elements improvement list and I hope that our developers will improve these elements.
THnak you!

Hi,
we received the email.
We’ll try there!
Thank you!

Hi tridence,
Unfortunately, there is no option in the theme to change the width on Newsmag. There were users who tried custom css, but the problem is that many elements do not adjust well to a larger size.
Thank you!

Hi,
Unfortunately, there is not an easy way to do this. I believe that the words comes from posts and pages, therefore you need to search in those. Maybe you can use a query for database, but not before you have a full backup.
Thank you!

Hi,
I think that I understand what you mean, you use the get_category() from the file td_module_flex_1.php, but the problem is if this has the element you need, for this you need to check the function in wp-content/plugins/td-composer/legacy/common/wp_booster/td_module.php – https://i.imgur.com/Jy19PPp.png the function from there need to be changed to can display the picture.
Thank you!

Hi,
I do not quite understand the problem, your image appears like it can not be found. Is this not loading in the web story?
Thank you!

Hi,
I just tested the element and for me is ok https://i.imgur.com/n5nKWj4.png maybe the problem appears in specific conditions.
Thank you!

Hi thalesbrandao, ok, we’ll check it and come back to you.
Thank you!

Yes, you can contact us via email at contact@tagdiv.com and provide a temporary wp-admin access. Also provide a screen record with the problem you have. We’ll check it as soon as possible.
Thank you!

Actually something else can be done, it’s an option from WordPress that can be used, I just tested it and it works very well
Go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import then install the wordpress importer and clink on run import – https://i.imgur.com/tyxoVvg.png
I hope this will help you!

Hi batchelorjc, all pro demos needs to be edited using the tagDiv Composer, those are made using the cloud templates (the theme panel settings comes with the tagDiv Standard Pack plugin and is used for non pro demos).
Thank you!