Hi,
Can you please do a test using only tagDiv plugins and EO plugin?
In case that the problem is still persisting, please contact us via email at contact@tagdiv.com and please provide wp-admin access. Include the link of this topic to identify you. Also be sure that you have a full backup for your website.
We’ll check the problem and we’ll fix it as soon as possible.
Thank you!

Hi,
Unfortunately, there is no option in the theme for this, you’ll need to manually change the links.
The file path for modal is this one -> wp-content/plugins/td-composer/legacy/Newsmag/parts/header/td-login-modal.php
The file path for the top bar that holds the elements sing in/join is this one -> wp-content/plugins/td-composer/legacy/Newsmag/parts/header/top-menu.php
I hope this will help you!

Hi commandeleven,
For the cache plugin you need to use FTP/file manager to go to that location and remove/delete the mentioned files.
For the mobile header, do you use more headers? Or you have on some of pages/cloud templates the mobile page template -> https://i.imgur.com/i5SfJ6f.png -> https://i.imgur.com/iCANaZN.png ??

Hi,
1. Please try this custom css:
.entry-review-stars .td-icon-star:before, .entry-review-stars .td-icon-star-half:before {
color: red;
}
I hope it will work.

2. I understand, the flex loop has a default ability to filter the taxonomies.
On Flex loop the only options that can be used are those from this guide https://forum.tagdiv.com/filters-sorting-taxonomies/

Hi,
I understand what you mean, but this is not related to the theme, it is related to the ads and GDPR plugin.
Thank you!

HI,
I just checked your website and when you access the mobile menu you get some errors in console, those seems to be related to the rochet loader from cdn (our guide)-> https://prnt.sc/EsgoGe5DkHCz please disable it, clear the cache and cdn and the problem should be resolved.
Thank you!

Hi Bill Fleak, I hope that my answer from here -> https://forum.tagdiv.com/topic/sticky-row-under-header-menu/ will help you!

Hi Bill Fleak, I think that sticky row will be set with top 0, so what you can do is to select that sticky row and in css tab add margin top, try with 64 and see if is enough or to much.
Unfortunately, for the anchor position there is no option, but maybe the suggestions form this topic -> https://forum.tagdiv.com/topic/offsetting-a-page-jump-to-adjust-for-fixed-header/ will help you!
Thank you!

Hi,
The options from the flex block to flex loop are a little different, flex block has more options, but the 2 major options that can not be done with flex block 1 are numbered pagination and you need to set the filter manually for the cloud templates (on current category if is a category, current tag if is a cloud tag template …).
Thank you!

Hello,
You can use the custom fonts -> https://forum.tagdiv.com/font-customization/ also, the default fonts Open Sans and Roboto are already in the theme -> https://i.imgur.com/tZ5twM0.png
Thank you!

Hi Andy, if I remember correctly the problem was resolved -> https://i.imgur.com/gFGR0z7.png also please do not share your private details here on forum, because all users that have an account can see them (I removed the essential content).
mehmetavsar we’ll check this problem via email, thankyou for your understanding!

Hi Viju,
Please try this custom css:
.ai-viewport-1 .code-block.code-block-2 {
margin-top: 0!important;
margin-bottom: -5px!important;
}
.ai-viewport-1 .code-block.code-block-1 {
margin-bottom: -5px!important;
}
The results should be like this -> https://i.imgur.com/GnRD0Gq.png
Thank you!

Hi,
That error is complaining for the header style form the block, I believe is this section -> https://i.imgur.com/4BaFzgI.png
I think the errors are from block 77, if you want we can take a look at it.
Thank you!

Hi,
If you want to make a refund request you can do it using this link https://themeforest.net/refund_requests/new and if the request is eligible then we will approve it as soon as possible.
Thank you!

Hi,
Can you please provide a link to your website to inspect this situation?
Thank you!

Yes, please set them there in email.

contactosama please check the answer from this topic -> https://forum.tagdiv.com/topic/site-ads-are-not-correctly-showing-white-boxes-are-appearing/#post-454655

The ads options from the theme panel are for standard ads (that type of ads that is displayed in the place you set them), not for auto ads.
Normally themes do not have control over auto ads, those are set randomly on website in the place where the ads will fit better.
The suggestion to set theme in the google analytics code area was because usually it is recommended to set the auto ads code between the head tags

Please try this one https://i.imgur.com/idpeL8T.png after that you can set the new license

Hi,
Unfortunately, the breadcrumbs what we have in the theme will not display the full path if you have more then 2 categories (cat 1< cat 2). Thank you!

Hi,

1. Indeed there are some difference between flex block and flex look. The flex block are more customized then a flex loop, but the flex loop can be used on categories, tags … because has a special filter that filter the results after the current category, tag … this option is by default and it can not be changed.
If you want to keep using the flex loop, then please provide a link to your website and I will provide a custom css for the reviews.

2. I’m nut quite sure that I understand whet you need to achieved. If is to display the posts from a specific category or taxonomy, the flex loop should do it by default. For flex block you need to set some extra options, we provide more details about them in this guide – https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi Viju,
Unfortunately, there is no place in the theme that can e set that php code, maybe only if you can use an extra plugin for php code that also provide shortcodes or something like that.
Another solution will be to set the code in the theme files. For the last theme version the path for the header ads file is this one -> wp-content/plugins/td-standard-pack/Newspaper/parts/header/ads.php
I hope this will help you!

Hi,
When you are logged in the problem with the mobile logo appears? If the problem do not appear, then it is from some cache option or optimize made for the images.
Also, you have some errors in console that should be resolved -> https://i.imgur.com/s930hjP.png the mixed content usually it can be fixed using a ssl plugin, you can try this one -> https://wordpress.org/plugins/really-simple-ssl/
the 1.jpg image it can be a background image set in the theme panel -> https://i.imgur.com/WETGEWq.png and the newsletter.jpg is from here -> https://i.imgur.com/LbmNTPW.png (newsletter element)
Thank you!

Hi,
For this problem please contact us via email at contact@tagdiv.com please include wp-admin access and the license key. We’ll inspect the problem and try to fix it as soon as possible.
Thank you for your understanding!

Now the ads are display correctly and there is no errors in console -> https://i.imgur.com/vTCEZuN.png
If you do not like the auto ad from the header, then what you can do is to change the header to a different style -> https://i.imgur.com/LOHOSFO.png because the theme do not have any control over the auto ads -> https://support.google.com/adsense/answer/9261805?hl=en
Thanks