Hello,
1. This problem can appear from more situations. We made a guide with the most common cases that can appear-> https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, in case that the problem persist, please do a full backup for the website and contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll try to check the problem as soo as possible. Also include the link of this topic to identify you.
2. Those are not reflecting because you are using a cloud header and this can be edited only with tagDiv Composer. The theme panel settings are only from standard templates. If you do not use any of theme, I recommend to disable the tagDiv Standard Pack plugin.
Thank you!
Hello Satyajit3097,
I checked your website and I see that you are using a single post template from the tagDiv Cloud Library. Those can be edited using the tagDiv Composer and the elements can be set on the cloud template using drag and drop.
Now for the layout that you want to achieve you need to remove the Single Post Featured Image from the cloud (this can be display only around of the single post content, it can not be set inside it), after that what you need to do is that inside the posts to set the image that is set as featured image after 1th-2th paragraphs. Unfortunately, this is the only solution to set the featured image inside the post content.
Thank you for your understanding!
Hi,
Normally this is not possible. The cloud categories templates are available only for categories, but similar elements from that cloud categories can be set on pages too and you can build the page with tagDiv Composer like you want.
Thank you for your understanding!
Hello dglick60,
The problem with thee wp-editor that you have it can be related to more situations. For example this happen if the ModSecurity option is on or if you have some restriction code set in .htaccess files. Please check our guide from here -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://i.imgur.com/sDN6QKB.png
I hope this will help you!
Hello,
This problem maybe because when you created the homepage you maybe set the content in the wrong place and instead to set it in the content area it has been set in the header/footer (or footer) area -> https://i.imgur.com/9GmVEMH.png -> https://i.imgur.com/BSEZ2yG.jpg -> https://i.imgur.com/k7l4fXt.png you need to drag and drop the content from header (or footer) area with tagDiv Composer in the main content area.
I hope this will help you!
Hello,
If those general settings do not work, maybe your host can help you. Normally they should know how to disable the error_log. It is possible to be a general option for entire server.
Thank you!
Hello oesmuid,
For posts you have assigned a single post template from cloud library and those cloud templates can be edited using the theme builder (tagDiv Composer), so all you need to do is to edit the single post template in the frontend and use the right click on the elements that you’ll like to remove -> https://i.imgur.com/9dx6Sqy.jpg -> https://i.imgur.com/a59ZPM4.jpg
I hope this will help you!
Hello,
I just checked your article and I see that now the css is apply correctly -> https://i.imgur.com/z0NQbXw.png did you manage to fix it? If no, then please try in incognito, maybe you have some cache on the browser or some extensions that are interfering.
Thank you!
Hi,
So you say that the theme is broken, but my question is if the theme is broken, shouldn’t every user of the theme have the problem you have?
Something that doesn’t happen, so, my opinion is that you have some settings or plugins that don’t work with the theme.
For example, I remember that in a topic you mentioned that you use cloudflare APO, for example this is not tested with the theme and we do not know how it works, for the moment the recommendation is that this option be avoided.
I also saw that you use the litespeed cache plugin, this plugin must be very well configured with our theme to work correctly (not to mention the fact that certain settings in this plugin are applied even after the plugin has been deactivated).
As for the response time, if you write to us during the week, we will try to answer you within a maximum of 24 hours, but if you write to us on Friday or at the weekend, the answer will come on Monday, and if the workload is very high, it may even be on Tuesday.
If you sent an e-mail, most likely our team will check it today and answer you.
Thank you for understanding!
Hi vivreausmic,
The current blog layout that can be set in WordPress -> https://i.imgur.com/HNV8Wlj.png can be edit on layout only using the theme panel settings -> https://i.imgur.com/wIrbz3X.png (the tagDiv Standard pack need to be enabled). But what you can do is to create a page and set the post loop in it, in this way you’ll get the same results, also you can add the rest of element you need using the tagDiv Composer, then just set in menu that page as the blog page.
I hope this will help you!
Hi,
Please check the steps from this guide https://www.sliderrevolution.com/documentation/lightbox-modal/ those should help you to set the popup modal.
Thank you!
Hello,
Normally the .htaccess file is generated by WordPress, but it can be injected with extra code using functions, plugins, malwares. So if you have those kind of problems it will be better to ask your host about the security that they provide for your website and how to prevent this kind of situations.
Also, maybe those articles can help you:
How to Scan WordPress for Malware in 4 Easy Steps
How to Scan Your WordPress Site for Potentially Malicious Code
Thank you!
Hello,
Did you deleted the plugins from Newsmag and the Newsmag theme before setting the Newspaper?
Most of the time this problem appears when you change the theme but you forgot to delete the theme plugins.
Thank you!
I see what can be the problem. It is possible that the cloud template that it is apply on the CPT to have a different structure for the Archive.
We check this problem via email too.
Thank you!
Hi,
If you need to manually update the plugins, then please go in your themeforest account and download the full package from there -> https://i.imgur.com/bHaSCDh.png and after that manually install the plugins.
Thank you!
Hi mgiannelis,
Can you please let us know how did you discover that this problem is from the theme, we are also very curious!
My question is simple, when you are logged in to the site and the cache does not apply, does it work correctly? Does the dropdown in the menu and the sliding sidebar work?
If so, then it is possible that some settings in the cache plugins interfere with the css and javascript in the theme.
Now if you have tested everything listed above and the problem persists, please contact us by email at contact@tagdiv.com and provide us a chance to investigate the problems. For this we will need temporary wp-admin access, and also include this link to identify you faster.
Thank you for your understanding!
Hi,
The WP Super Cache need to be set like in our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also this option “Mobile + AMP” means that the mobile theme layout will be used for mobile and amp version.
Also, for sucuri.com please check this guide -> https://docs.sucuri.net/website-firewall/troubleshooting/troubleshoot-cache-issues/ -> https://i.imgur.com/U1ZigLD.png
I hope this will help you!
Thank you!
Hi,
The reply on comments should be working like this -> https://i.imgur.com/hW1QotS.png if this is not working, then it is possible that something to interfere with the theme, most of the time it is an untested plugin.
I suggest to check this first.
Thank you!
Hi,
What you can do is to assign on parent product an individual cloud template where to have the subcategories set -> https://i.imgur.com/CpOv3kT.png (this need to be done manually on each parent product), in this way the parents products will display the elements you want and the subcategories will display the products,
I hope this will help you!
Hi,
The mega menu can be create by posts from categories. You can check more in our guide from here https://forum.tagdiv.com/newsmag-mega-menu/
I hope this will help you!
Hi,
It is possible to me a code that is injected in .htaccess and this provide this problem.
The code can be from a plugin or it can be a malware injection.
Also, please check this article https://wpbrainery.com/wordpress/how-to-fix-a-corrupted-htaccess-file/
I hope this will help you!
Hi,
Yes, the section from custom css from theme panel can be used.
Also, if you want to edit the style file, you can use the css in the child theme in style.css file, in this way the code will not be lost and you can adjust it after your needs -> https://forum.tagdiv.com/newsmag-child-theme-support/
Thank you!
Hi transcontinentaltimes,
Unfortunately, we do not have a code that can be applied in the child theme and this to remove the data from database. I believe it can be done, but I I believe that it is more danger then editing the database via PHPMyAdmin.
Thank you!
Hi,
If you have the last theme version (N 11.5.1) then you should have the possibility to set a cloud template for CPT. Please check in this place https://i.imgur.com/B9MjCfb.png
Now the think is that for the moment only a blank template is available for CPT and you need to set in it the elements you want to be displayed. We hope that soon will be add some pre-made templates.
Thank you!
Hi,
Those 3 plugins are theme plugins and you can install them in 4 ways.
1. Install them from Newspaper > welcome section (only required plugins)
2. Install them from Newspaper > plugins
3. Install them from Plugins by selecting the plugin from the downloaded package
4. Setting the plugin manually using cPanel/FTP/File manager
Unfortunately, I do not know how WP Ceber is working, so I do not know exactly what is this plugin searching to check in other plugins.
Thank you!