Hi,
Usually this is taking 1-2 minutes but not more.
Do you got some messages during the demo installation? Or did you saw some errors in console?
When you tried to install the theme you were using only the theme plugins?
Did you made the theme requirements?
If you did all those, then please let us know to take a look at this problem, for this please contact us via email at contact@tagdiv.com and please provide wp-admin access to your website. We’ll check it as soon as possible.
Thank you!

Hi,
Can you please let me know the settings that you have made for amp?
From what I see in your screenshot, there are some errors with the amp structure, maybe you have some extra plugins that are interfering or something is not set correctly. Do you use the mobile theme with amp or for amp?
Can you make a test using only tagDiv plugins and amp and test the amp posts?
-> https://search.google.com/test/amp
Thank you!

Hi tnbc,
Our theme has been tested only with normal WordPress, was not tested with decoupling WordPress, so most probably it will also not working correctly (maybe it will work, but not 100%).
One of the problems would be if the url from wp site and the one from wp home are different the builder in the theme will not work -> https://i.imgur.com/JQv4USH.png
Also, performing a test for this purpose is not something that can be done in a few minutes, it must be tested over a period of time and see how it behaves and check all options if they are functional. This requires time and resources that we do not currently have. all I can do is put this on our list.
Thank you for your understanding!

We’ll check the emails and we’ll reply there!

Buna ziua,
Da, va fi mult mai usor daca avem acces la site. Vom verifica mail-urile si vom raspunde acolo.
O zi frumoasa!

Unfortunately, for this I think that the only way will be in the theme files, you can find the files on those paths:
-> wp-content/plugins/td-composer/td-multi-purpose/styles/tds_pricing/tds_pricing1.php
-> wp-content/plugins/td-composer/includes/shortcodes/vc_column_text.php
Thank you!

I see. Please contact us at contact@tagdiv.com and will continue there with this situation.
I hope we’ll manage to resolve it soon!

Something is wrong with the look you have there, it should be -> https://i.imgur.com/7cW8JAr.png the ad should not be displayed between the menu elements like this -> https://i.imgur.com/5bF9rnX.png should be like this -> https://i.imgur.com/1ert76d.png
It is that an auto ad? If is so, maybe you can restrict it to be displayed in that section -> https://support.google.com/adsense/answer/9279143?hl=en

So I will do!

Buna,
Puteti sa imi dati un link catre site-ul dumneavoastra sa vedem unde doriti sa setati acel shortcode?

Hi,
This is because you are using a demo that is being edited from the font and does not take into account the settings in the standard pack (please disable the tagDiv Standard Pack plugin and if everything works fine, leave it disabled). To edit a page or a cloud template you need to use tagDiv Composer. Here is a video showing you how to use this editor -> https://www.youtube.com/watch?v=SoGQ0d5kIBg
Thank you!

I see.
Can you please provide a link to your website to inspect the situation and see what can be done to improved the pagespeed on mobile.
Thank you!

I’m glad to hear that!

Hi,
Please try first those options for sticky header -> https://forum.tagdiv.com/header-manager/ -> https://i.imgur.com/h5Pbsix.png
If you want to use the sticky row option make sure that all elements that you want to be sticky are on that row.
Also, on mobile, make sure that you do not have some custom settings set in css tab -> https://i.imgur.com/rmz0R2N.png -> https://i.imgur.com/yMfGAjF.png
Thank you!

Hi,
If you are using a pro demo, then you can edit the single post template with tagDiv Composer and add that element -> https://i.imgur.com/uZmTptH.jpg -> https://i.imgur.com/Tt5Y33n.jpg
If is a standard template, then you need to use the settings from the theme panel -> https://i.imgur.com/BsRxNGo.png
I hope this will help you!

Hi,
Can you please provide some more details. Do you get a message or something when you try to activate the theme?
What is the behavior that occurs when you try to activate the theme?
Do you have any errors in the console? It can be an admin ajax request that it is blocked by a security module.
Do you use a ssl?
Thank you!

Hi,
Please check with tagDiv Composer to have those settings made on those elements => https://i.imgur.com/WiJRlOz.png also check in css tab -> https://i.imgur.com/rcnuI0l.png
I hope this will help you!

Hi,
Yes, all you need to do is to set a space.
Unfortunately, there is no option to add extra html code to blocks, a code like that can be set in HTML element or in column with text or text with tile -> https://imgur.com/u88UHh0
Thank you!

I’m glad you managed to get what you wanted!

Hi,

Indeed I tested your site and it has not good results but very good ones -> https://i.imgur.com/pMVbbDr.png -> https://i.imgur.com/DXrYWqR.png -> https://i.imgur.com/Ghr6hAB.png
In this screenshot -> https://imgbb.com/HY8rGc4 I see that there are certain urls that need to be improved.
In this one I see that you have problems with some desktop posts -> https://imgbb.com/3sbpZGn can you provide some example of links that pass the core web vitals and some of them that do not pass it?

Hello,
I think what you want to duplicate is the layout of the post and not the post itself, if so, then you can simply copy the code from each cloud template and set it on the new site -> https://i.imgur.com/Xbb8zRM.png -> https://i.imgur.com/unsrbKc.png
Another solution is to duplicate the website. Here is a list of plugins that you can try:
7 Best WordPress Plugins to Clone or Duplicate a Site (Compared)
Thank you!

Hello,
There are some small things that can be done. For example set a logo that has a small size, the current one is over 1600px width (change it for header and sticky header also for mobile version).
In case that you are using google fonts, please disable them and use custom fonts.
For mobile you can use the mobile theme plugin or mobile page template -> https://www.youtube.com/watch?v=SpGkOnJeNZY
I hope this will help you!

Hi,
What you can do to get a better pagespeed is to remove google fonts -> https://i.imgur.com/gP28V6X.png and use custom fonts, remove the infinite loading from posts, set for images the width and height.
Other starting points to improve your website page speed are here:
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://www.xtechkr.com/optimize-newspaper-theme/
Thank you!

Hi brianweis, you are using a cloud header, therefore this can be edited using tagDiv Composer (the theme panel options will work only on standard templates).
To edit the elements you need to select them, for example to set the background color select the row -> https://i.imgur.com/mw6TToo.jpg then in css tab set the color, the text color can be change from style tab -> https://i.imgur.com/ddHDxwa.jpg
I hope this will help you!

Hi,
I understand the situation. Can you please make one more test? Please set php version to 7.4 and make a test using only tagDiv plugins. There were users that reported problems with php 8.
Also, please try this guide -> https://themeisle.com/blog/wordpress-internal-server-error-fix/
Let me know the results!
Thank you!