Hi,
It looks that you have set on that block an offset 1 so the first post from that category will be skip, please edit it with tagDiv Composer, select the block and in general tab remove the offset -> https://i.imgur.com/Vp5arzW.png
I hope this will help you!

Hi,
Please try this custom css:
body .tagdiv-type ul li:not(.blocks-gallery-item):last-child, body .tagdiv-type ol li:not(.blocks-gallery-item):last-child {
margin-bottom: 0;
list-style: disc;
margin-left: 21px;
}
Set the code in the theme panel > custom code > custom css and it should resolve the problem.
Let me know the results!

Hi,
You can not delete the empty column only the row that contain empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG
Thank you for your understanding!

Hello,
It looks like you’re using a classic header from tagDiv Standard Pack, it can’t be edited with the composer, but no problem, you can import the header you want from the cloud manager -> https://i.imgur.com/EDYrDMP.png choose the one that you like the most -> https://i.imgur.com/I2SOsbq.png then just edit it with tagDiv Composer and make sure that is set as global -> https://i.imgur.com/G6IZlGL.png
I hope this will help you!

Hi,
This is the default mobile menu https://imgur.com/a/HnZtUM1 and there is no option to set the elements like you your screen, but you can use the popup modal and you can edit it to work and look like you want.
Thank you!

Hello,
Unfortunately, I can’t tell you that this will work or not, but if WordPress is going to keep all its features, it should work normally.
Thank you!

Hi xyq146353, unfortunately, yes, the problem with the excerpt is because of the language. You need to set the excerpt on letters because it can not recognize the words -> https://i.imgur.com/10kyM5l.png
Thank you!

Hi,
There are 2 ways you can set horizontal lines.
You can select the row/column/element (which of the elements you want) and set in css tab margin bottom like this -> https://i.imgur.com/BlRJnOz.png
The second method is the one that Bettina recommended, the separator element, this can be set above or below an element or in a row or inner row -> https://i.imgur.com/COiq7ym.png -> https://i.imgur.com/j2cMrFY.png
I hope this will help you!

Hello,
We have received 2-3 reports related to VUE and we have signaled this to our developers, we hope that this problem will be solved as soon as possible.
Thank you for understanding!

That one it can be removed by using this custom css:
.td-newsmag-voice .td-post-template-5, .td-newsmag-voice .td-main-content-wrap, .td-newsmag-voice .td-category-header {
margin-top: 0px;
}
Set the code in the theme panel > custom code> custom css.
Thank you!

Hi,
That is to set the Newsletter, for this you can use our guide from here -> https://forum.tagdiv.com/the-newsletter-plugin/
If you are using the Feedburner, this is deprecated in our theme, so it is possible to no longer work with the newsletter shortcode. I recommend to set the code for the Feedburner in column text or text with title -> https://imgur.com/u88UHh0
Thank you!

Hi,
Usually, this situation appear when you have set a height on 100vw like this -> https://i.imgur.com/fYG3KgR.png removing it should resolve the problem -> https://i.imgur.com/MZSCshg.png
I hope this will help you. In case that you can not manage it, then we can take a look at it. For this you can contact us via email at contact@tagdiv.com and we need wp-admin access.
Thank you!

Hi,

I see that you already manage to edit the cloud footer -> https://i.imgur.com/p6Lj0qG.png
If there are other questions, please let us know!

Thank you!

Hi,
You need to check the filters that were applied on that block -> https://i.imgur.com/iCb2FVW.png
If you can provide some screenshots with the settings and a link to inspect the results, this will help to find out from where the problem is coming.
Thank you!

Hi,
So you want to make your on bloc, for this you can check our documentation from here:
-> https://forum.tagdiv.com/api-blocks-introduction/
-> https://forum.tagdiv.com/practical-example-how-to-add-a-new-block-and-module/
I hope this will help you!

The theme requirements are set like in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ ? Please double the wp memory limit (512MB).
If you want you can also try the steps from those guides:
-> https://themeisle.com/blog/wordpress-internal-server-error-fix/
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
If you want we can also take a look at it, but will need wp-admin and cPanel access, or you can contact your host to check it.
Thank you!

Hi,
We need temporary access to your website, this can be done using a plugin or by providing user access (admin role with credentials), this will be used to identify the problem.
From cPanel (link and credentials) we’ll try to fix the problem.
Thank you!

Hi,
Maybe you are using a plugin for mobile, or a template.
Do you use the mobile theme plugin or the mobile page template? If not, then the responsive version should be used -> https://i.imgur.com/JN2rjEl.png
Thank you!

Hi,
This is because post template 1 is a standard template from standard pack and cannot be edited with the tagDiv Composer, only cloud templates can be edited.
For example, if you give a damn about tagDiv Standard Pack, only the options for cloud templates will remain.
Also, it is possible to have a individual header set on that single post template. Please check in the theme panel to see the global header that you have set.
Thank you!

Hi,
Usually, this problem can be if there is enabled a restriction from host, or if there is a custom code set in htaccess.
Also, you need to be sure that the theme requirements are set at least as in our guide , if you already have 256MB for wp-memory limit, please double it.
Also, here is a guide that can help you: How to Fix the 403 Forbidden Error in WordPress
Thank you!

Hi,
Normally, that code has a function and when you click on it that function should set a display non on that ad. Do you still have set the myFunction() function in the theme?
Also, do you see some errors in console when you click on button?
Thank you!

Hi,
This problem usually occurs when there are many posts on the site, then this filter must go through all the posts to find the most popular, an alternative would be to use this filter for the last day, or 2 days or the last week, in this way the request should be faster -> https://i.imgur.com/OsJPkbi.png (or better, use a different filter that do not need to check all the posts).
Thank you!

Hi abung,
Please try this: disable and delete the tagDiv Composer plugin and reinstall it from Newspaper > plugins.
This should fix the problem:
Let me know the results!

Hi,
Unfortunately, I don’t know if this is possible, but I clearly wouldn’t recommend it. That text says exactly what happens if you press those buttons, the theme will be updated!
Thank you for your understanding!

Hi PrinterSmith, from what I see in your screenshot and details that you provided, the problem is that a theme plugin is not enabled. Please install and activate the tagDiv Cloud Library from Newspaper > plugins.
Also, please check to be sure that you have all the theme plugins enable like you had before the update.