Hi raulfloresp and WEBBERMAN,
The 403 is a forbidden access, this is usually related to a security module or custom code set in htaccss file -> https://i.imgur.com/eqP5gIq.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you agreed we can take a look at this situation, but for this you’ll need to contact us via email at contact@tagdiv.com and please provide wp-admin and cPanel access. We’ll check it as soon as possible.
Thank you!

Hi,
1. So do you want to use both, mobile theme plugin and responsive version?
If is so, then yes, you can use the enable/disable option -> https://jumpshare.com/v/l3GBkXGzVTNaYdiqNQgW that should be set on off.
If you do not want to use the mobile theme plugin, then just please disable it.

2. It looks that on the links that were provided the mobile theme is apply on each of them, but if you disable the mobile theme from them and the cache is all cleared, then the problem should be resolved. When you are logged in it is disapplied the right version?

3. Maybe the new update will fix the problem, for this, please make a full backup and only after that update the theme.
Thank you!

Hi,
Please check those guide:
How to Create a Complete WordPress Backup for Free with BackWPup
-> How to Backup Your WordPress Website with the Duplicator Plugin
Thank you!

Hi,

To set up a blog you can use the WordPress option (it really won’t let you use cloud templates, but standard templates can be used) -> https://i.imgur.com/nRAY32B.png -> https://i.imgur.com/AB6p5sL.png please try this, maybe will help you!

Usually when you are using custom post types and you want tp be displayed in blocks, those need to be set -> https://prnt.sc/0ERyZT6hA66C
Indeed there is a possibility that the code to need some custom changes to work if you are using https://www.wpbeginner.com/wp-tutorials/how-to-add-categories-to-a-custom-post-type-in-wordpress/ that guide, unfortunate, we can not help with this, you’ll need a developer.
Thank you!

Hi,
Then please make another test, please remove the Instagram and Facebook account from the theme panel, disable and delete the tagDiv composer and reinstall it from Newspaper > plugin and set the accounts back in the theme panel. This should update the followers.
Let me know the results!

Hello,
I think that I understand the problem, there are 3 stars on post, but in the bottom block appear 5 empty stars. Please make a test and add a new flex block 1 to see if the stars are display correctly.
Thank you!

Hi,
1. That should be the sticky header, it can be enabled using tagDiv Composer, edit the homepage and click on manager -> https://i.imgur.com/GFtZqwa.png, here is a complete guide for this -> https://forum.tagdiv.com/header-manager/

2. Is the same part from the sticky header, the first one is related to the logo and the header ads and the one with green is the header menu. This will be enabled when you enabled the sticky header.

3. This can be done by setting an individual header on those pages where you want it to be different (it can be set on page and cloud templates, for example on a category template). For this duplicate the cloud header -> https://i.imgur.com/lszYvTx.png then edit with the composer the page or the cloud template where you want the header to have a different style select the manager and assign the header -> https://i.imgur.com/DepvS1X.png

I hope this will help you!

Hi,
Maybe this will be add in the coming updates. A theme update was made today.
In case that you are in harry, then you can make a request to our custom services -> https://tagdiv.com/submit-a-request/

“In regards to having this Fixed background you have showed me. Does this lift the flexblocks off the page so they are kind of not (crawled) (discovered) by search engines and count the post titles ect ect as links?”
I checked the source page and the blocks are still there, but the layout and and a part of it is a little changed, you can try it as a test, maybe there will be some better results, but I can not guaranty this.
Thank you!

Hi,
We are glad that you mange to resolved the issue!
Indeed, the username can be changed from profile.
Thank you!

Hi,
The cloud header can be edited using tagDiv Composer, please edit the homepage and select the elements that you want to edit the cloud header.
I hope this will help you!

Hi,
Usually we recommend to not index them, there should not be any problems, (you need to use a seo plugin for this, for example Yoast SEO -> https://imgur.com/ApOXLWp)
Thank you!

Hi,
The H1 tag is on those elements -> https://i.imgur.com/JRdBujN.png -> https://i.imgur.com/FLrnqMU.png please set it on div -> https://i.imgur.com/daQIwFD.png
For me using Newspaper v11.4.2 and 11.4.3 seems to be ok.
Thank you!

Hi,
I checked your website, but, the strange thing is that for me are no ads disapplied, in rest everything looks normal. There is a background image that need to be removed from the theme panel (the image was deleted from media, but the link to it is not), please check here -> https://i.imgur.com/9a4hOhR.png
Here is a screen record for how it looks for me -> https://we.tl/t-WEGyW67EBy
Thank you!

Hi,
There is a new theme update, Newspaper v11.4.3 please try it, make sure that you clear all cache, purge CDN.
I hope this will help!
Let me know the results!

Hi,
Unfortunately, the exclusive option will be display only when the content will be locked.
With out it you can display only a category and an extra custom label -> https://i.imgur.com/PrdNKNg.png
Thank you!

Hi,
For this you need to have the tagDiv Standard Pack activate, then from the theme panel please choose a layout for the “Blog and post templates” -> https://i.imgur.com/iSqQ9Pn.png
I hope this will help you!

Hi ElkGroveNews, we got your email and we’ll continue the discussions there.
Thank you!

Hi fahadumar,
First, I want to make sure that I was able to inform you of all data about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!
Thank you

Hi arb0na, we recommend the free version Author Box for Authors, Co-Authors, Multiple Authors and Guest Authors – Molongui -> https://i.imgur.com/ghTibMF.png
The author image on flex can not be displayed for all authors, for the moment will be display only one, but in the author page the image should be display.
If you want we can take a look at it.
Thank you!

Hi,
All you need todo is to create that page and make it like you want to be using tagDiv Composer, then just add the page it in the modal popup element -> https://forum.tagdiv.com/modal-popup/ then each time you want to edit a page from a popup you can do it from here -> https://i.imgur.com/Qemc0HF.png
I hope this will help you!

I understand, for this please use this element “Mobile horizontal menu” -> https://i.imgur.com/6ZU00ob.png
I hope this will help!

Hi,
From your screenshot you have Newspaper v9.8 https://i.imgur.com/CQScWJO.png and the current version is 11.4.3 (today was made a theme update).
The sticky option from your video it is only on columns for sidebars.
I recommend to make a full backup for your website and update the theme.
Thank you!

Hi tgarmon032071, we are glad that you managed the situation!

Hi WalnutHillDesign, we are sorry the problems that you are facing, maybe not all of them are caused by the theme, if you agree, we can take a look at it, just let us know! Also, if you have the possibility to set the website on staging or subdomain, then we can inspect the problem without affecting the live website.

Hi Spano, if the problem is persisting, please contact us vi email and please provide wp-admin and cPanel access. Also, make sure that you have a full backup for your website. We’ll check and try to resolve the problem as soon as possible.

Thank you for your understanding!

Hi,
This problem can be a plugin conflict, or it can be a security module that it is blocking the theme request.
Please check the console for an error (use inspector)?
If the problem persist using only the theme plugins, then please contact us via email at contact@tagdiv.com and please provide wp-admin and cPanel access. We’ll check the problem as soon as we can! Also, please make sure that you have a full backup for your website and you provide all details you can about the problem.
Thank you!

Hi,
Indeed the code was not strong enough to overwrite the one that was already set. Please try this one
.single .tdb_single_content div blockquote p{
text-align: justify!important;
}
This should work!
Let me know the results!