Hi,
Is that a free font? If is a free font, then it should work. If is not a free font, then most probably will not apply.
Also you can try those icons -> https://i.imgur.com/8En4aUy.png
Thank you!

Hi JKLFab,
Normally this problem should not occur anymore especially if a footer cloud template is used and Instagram is set with Composer.
This problem can only occur if you use standard footer (unfortunately, no implementations are made for the old templates, those in the standard pack).
If you do you use a cloud footer, then please let us to inspect the situation.
Thank you!

Hi znxare@gmail.com,
The theme appears activated? Can you let us to take a look at this problem?
Thank you!

Hi,
Yes, I received your email. Unfortunately, I haven’t checked the problem yet, but today I’m sure you’ll get an answer.
Thank you for your understanding!

Hi,
If everything works properly, then just run the update and the theme and the theme plugins will be automatically updated. At update all theme and plugin files will be replaced, so any change in them will be lost, but not the settings in the theme panel or those made with the composer, they are saved in the database.

Unfortunately, there are also situations where the update does not work properly (due to certain extra plugins that are active, or certain restrictions, server settings), in these cases it is possible that the plugins in the theme will not be updated automatically and this will have to be done manually.

In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hi,
I think that you are referring to unique article option, I just checked the website and now there are no duplicate posts, maybe this is random. This problem appears when you are logged in?
Thank you!

Hi Thomas,
There was another report about this problem, that the tag filter is no longer working correctly.
We made some tests on our installs but for us the filters are still working like in previous version. Are you agree to let us to inspect this problem on your website or a staging? If yes, then please contact us via email at contact@tagdiv.com we’ll check it and see what is happening with the filters.
Thank you!

Hi,
If you only want to hide it, then you can use this custom css:
.td-post-featured-image {
display: none;
}
This code need to be set in the theme panel > mobile theme > custom code> css -> https://i.imgur.com/1JXOvvc.png
In case that you do not want to have featured image at all in posts (on desktop and mobile too), then you can use this option -> https://i.imgur.com/pC8obvX.png
I hope this will help you!

I understand. So if the problem was still not resolved by the theme update then, please make a full backup for your website and please contact us via email at contact@tagdiv.om, we’ll check this problem and see what happens with your website. Please include wp-admin and cPanel in email.
Thank you!

I’m glad I was able to help you!
Have a great day!

Hi,
Portrait images can also be used, but it takes a bit more work to adjust the images, on flex blocks can be done in layout tab -> https://i.imgur.com/7eawk1O.png and on post, you can edit the single post template with tagDiv Composer and you can replace the Single Post Featured Image with -> Single Post Bg Featured Image -> https://i.imgur.com/UWB2nKR.jpg
Thank you!

I’m glad to hear this!
Have a grate day!

Hi,
The theme requirements are set like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ this code -> https://i.imgur.com/Rd11lCc.png is set in htaccess?
If everything is set and the problem persist, then please make a full backup and contact us via email at contact@tagdiv.com please provide wp-admin and cPanel access and include the link of this topic to can identify you.
Thank you!

1. I understand. The problem is the same when you are logged in? Can you please make a backup and update the theme to Newspaper v11.4.3 to see if the problem persists.

2. I see some errors in console, so the problem can be from there -> https://i.imgur.com/Nu1aZr8.png can you please make a test using only tagDiv plugins?

3. I mean the new update from today, I see that the current version is 11.4.2 https://i.imgur.com/IX3u0Ye.png but today was made an update to 11.4.3

If not, then please contact us via email at contact@tagdiv.com, make sure that you have a full backup for your website and also provide wp-admin and cPanel access. also include the link of this topic in email.
Maybe this can help.
Thank you!

Hi usman I’m glad that for you the problem has been resolved!

Hi robert-r, can you please let me know more details and maybe some screenshots about this problem?

Thank you!

No, the Exclusive tag will be displayed only if you lock a post or a part of it.
What I mean above is that there is an extra option called column custom label that appears at the end of each post and it can be used for the second “tag/category”.

Hi,
I think that the problem was resolved today, I thing that was something related to the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!

I’m glad that I could help you!

Hi,
Most of the time this problem is related to an object cache on backend -> https://i.imgur.com/x8ydFEx.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let us know the results!

Hi,
Thank you for letting us know about this. We’ll make some tests and if there is a problem we’ll try to resolve it as soon as possible.
Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/theme-activation-issue-3/
In case that the problem persist, please contact us via email at contact@tagdiv.com

Thank you!

Hi,
Most of the time when tis problem appear it is do to a plugin, for example Jetpack Toolbar -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Also, there are other situations when the problem appears:
https://maschituts.com/wp-toolbar-is-not-showing-reasons-and-how-to-fix/
If there is still a problem, we can check it, just let us know!
Thank you!

Hi,
Our theme has the default fonts : Open Sans and Roboto, but most of the plugins are using fonts from google.
->https://forum.tagdiv.com/font-customization/
Thank you!

Hi droidkaran, please contact us via email at contact@tagdiv.com and please provide the wp-admin access and the license key. We’ll check this problem as soon as possible.
Thank you!

Hi,
Is this problem still there if you are using only tagDiv plugin?
Can you please check the console to see if you get some errors?
Thank you!