Hi,
Please give us some examples of how you would like it to be and we will see if we can help you. If it’s just css, then it won’t be a problem, but if is need to implement code, then we can’t help you.
Thank you!
Hi daringnesia,
I thing that you are referring to News ticker -> https://i.imgur.com/lBwywwi.png this already has links on the posts that are sliding.
If this is not what you mean, then please let me know!
Thank you!
Hello,
If you have done the translations in the theme files, then yes they will be deleted when the theme is updated.
Using the translator from the theme panel and tagdiv Composer you can edit all the texts that appear on the site, so, if the translations were done in the theme panel -> https://i.imgur.com/Fre06R0.png, then please use a revision of the theme panel -> https://i.imgur.com/KcT1VD7.png
Thank you!
Hi,
We had 3 similar cases reported, but we failed to recreate the problem (it works correctly for us). We hope that one of the users facing this situation will agree to let us inspect this issue to resolve it.
If you agree to let us check this problem from your website, then please make a full backup and please contact us via email at contact@tagdiv.com and please provide wp-admin access.
Thank you for your understanding!
Hi,
Yes we also thought about this, but unfortunately it takes a long time for every time all the documentation to be reviewed.
We are trying to make an article/guide with the new options.
1. We added a new functionality for the users that are using the subscription plugin and use the menu login -> https://i.imgur.com/HbbWn1n.png this option can be enabled from theme panel -> https://i.imgur.com/r0TMyAy.png and the guide for FB api key is this one -> https://forum.tagdiv.com/how-to-generate-facebook-app-id/
2. This option was added on single post template on the single post content shortcode for ads -> https://i.imgur.com/LPsgnCx.png
3. The sticky menu from the mobile theme plugin has not an option for on off -> https://i.imgur.com/uMrcLAB.png
4. This option it is referring to this -> https://i.imgur.com/1oxTRj6.png before the header live search needed to be licked to be open the search modal -> https://i.imgur.com/HgVsZuR.png
5. It is about the “Exclusive” label -> https://i.imgur.com/Dwhb33x.png that until now was set only on flex blocks and now was added on flex grids too
6. This is a new implementation in our theme so you can see the sites where you license key is set this will look like -> https://i.imgur.com/YguNv09.png you can find more details in this article -> https://tagdiv.com/update-version-11-4-3-newspaper-theme-is-rtl-ready/
7. Those options were added in cloud template to can import in backend homepages and pages-> https://i.imgur.com/Lbwsujb.png
I hope this will help!
Thank you!
Hi,
Yes, indeed, the copy url button was not added to the amp because it uses JavaScript functions that do not work on the amp, a separate code must be created to work on the amp.
This is on our list, but it has a low priority, I can’t call you exactly if this option will be added in the next update.
Thank you for your understanding!
Hi,
As far as I can tell I answered you, I think the problem was related to a function set in child theme.
If there is still a problem please reply via email.
Thank you!
Hi,
The weird thing is that our theme does nothing to ads except to show the place where to appear. From what I’ve seen before and I see now the theme sets all the space for the ad, but the ad comes with an inline style (which is not controlled by the theme) and it has a lower height.
What I can do is to provide a css that i hope will be able to set the height on 100% height.
Please try this one
.single .tagdiv-type iframe{
height: 100%!important;
}
Please set the code in the theme panel > custom code> custom css.
I hope this will help!
Hi,
Similar problems arose when the logo was larger and the internet speed was quite low.
I did several tests with my phone, but for me now everything seems ok.
Does this problem still occur to you? when you are logged in the problem persists?
Thank you!
Hi,
I made some tests and the theme is working correctly, the add new button is there for a user with an editor role. Maybe you have this problem because some extra plugins that you are using. Please do a test using only tagDiv plugins.
Thank you!
Hi,
When you get Forbidden, then you have some restrictions that maybe set on the host or htaccess.
Please contact your host and let theme know about this, they should be able to help with this. In case that they do not manage it, please contact use via email (contact@tagdiv.com) and will check the problem.
2. To activate the theme, the tagDiv Composer plugin bust be installed and activate, only after that will be disapplied the rest of theme sections.
Thank you!
Hi,
If you are using the responsive version and not the mobile theme, then those changes that you’ve made should also apply on mobile.
In case that you are using the mobile theme plugin, then you’ll need to edit those files too -> wp-content/plugins/td-composer/mobile/single.php and wp-content/plugins/td-composer/mobile/loop.php
I hope this will help!
Hi,
To translate the weather widget you can use a translate plugin, for example you can try the steps from this guide -> https://crocoblock.com/knowledge-base/articles/jetelements-how-to-translate-widget-added-content/
Yes, you can duplicate the widget element to display more locations -> Alba Iulia, RO
I’m glad that page.php is working fine from child theme.
Thank you!
Thank you too!
Hi,
Normally if the url in system status are the same https://i.imgur.com/O73QSEh.png then should be no problems. If those are the same, maybe the problems is not related the theme.
Can you let me know what kind of problems are you facing ?
Thank you!
It looks that this is the way that the ad it is coming, there is a small inline height set on the iframe of ad -> https://i.imgur.com/UK7DrkE.png and this can not be controlled by the theme.
Maybe this is caused by this extra parameter set on the link -> https://i.imgur.com/MvU7SQ3.png
Thank you!
Hi,
If is possible please try to not reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.
I see that you have made great progress and that you are doing better and better with tagDiv Composer.
To set the image on the header you can select the row and set it in css tab -> https://i.imgur.com/FFP1uNY.jpg
To change color here -> https://i.imgur.com/FOnMTYW.png please use tagDiv Composer, select the row and check the css tab -> https://i.imgur.com/IwwfLDD.png (it can also be on the general tab -> https://i.imgur.com/JtnBoWv.png but usually it is in css tab).
If there is anything else that we can do to help, please let us know!
Hi raulfloresp, if you founded a different method, then please share it with us!
For the moment, we saw that when the all denied code is set in htaccess the tagDiv Composer is no longer working, so that it is way we recommend to check for that code. That code can be used if you want after you have made the website and there is no need to use the composer, possibly only from time to time.
Thank you!
Hi,
What you can do is to set the ad in the theme panel and try to use those options -> https://i.imgur.com/QLHKKlx.png the set the source of ad in the ad box using tagDiv Composer -> https://i.imgur.com/WkAK2Hh.jpg
Also, you can try this guide: Guidelines for fixed-sized display ad units
Thank you!
Hi,
If that it is a standard template, the please try this option -> https://i.imgur.com/KSfE5cH.png
So you want to set the blog, then please go in Settings > reading -> https://i.imgur.com/GsmHlSO.png also you can change the layout if the tagDiv Standard Pack is enabled -> https://i.imgur.com/vKx1hiv.png (it can be added from Newspaper > plugins).
This https://i.imgur.com/D6NZ4R7.png is a mega menu -> https://forum.tagdiv.com/mega-menu/ this option -> https://www.screencast.com/t/6ObrBMDakQ is for for this filter from the category page -> https://i.imgur.com/7iItSSh.png
Thank you!
Hi,
The theme can be updated from Newspaper > updates tab -> https://i.imgur.com/eozzO2i.png -> https://forum.tagdiv.com/how-to-update-the-theme-2/ but before the theme update, please make sure that you have a full backup for your webiste.
Thank you!
Hi,
Indeed, the ads are disapplied on the mobile -> https://i.imgur.com/SJA8A1a.png -> https://i.imgur.com/WSr5r8z.png but for me they appear normal, maybe this problem is on mobile, do you know if the problem is on android or iOS?
Thank you!
Hi,
Excuse me, I really misunderstood, I thought you wanted the look of the menus to be different, but you want a global menu but the layout of the pages and categories to be different.
If these are categories, then this can be done using cloud templates for categories. Import multiple category templates from the cloud -> https://i.imgur.com/KdlqwPJ.png (imported one and adjustable as you want then just duplicate and edit for the next category, then the settings for each category in the theme panel -> https://i.imgur.com/spYlcBh.png (or go to the respective category and assign the cloud templates on the frontend -> https://i.imgur.com/JOpKy9B.jpg).
I hope this will help!
I’m glad that you mange to find a solution!
Good luck!
Hi,
This should not happen. Did you try to update the theme only with the active theme plugins?
Also, after all plugins are activated, you can use a backup for the theme panel -> https://i.imgur.com/Ki988c5.png -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!