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Calin
tagDiv Staff

Hi,
For the moment the theme does not have all the elements RTL, but soon there will be a theme update with some fix for this, and will include some new demos in RTL.
Right now there are 2 solutions. You keep the WordPress in English and you adjust only the layout in RTL using the tagDiv Composer so in this way everything will work correctly, or solution 2, set the WordPress in a RTL language, this will set the backend and frontend in RTL, but some options will not feet until the coming theme update.
If there is something that we can do to help, let us know and we’ll try our best!
Thank you!

Calin
tagDiv Staff

Hi mgiannelis, if the old code that you used was using that option then yes, was the correct option.

Calin
tagDiv Staff

Hi,
Is this problem happening on a fresh install using only tagDiv plugins? If yes, then please contact us via email at contact@tagdiv.com and please provide wp-admin and cPanel access. We’ll check this situations and see what need to be done to fix it. Also please provide as many details as you can about the problem.
Thank you!

Calin
tagDiv Staff

Hi merolico, you’ll need to click on edit page https://i.imgur.com/JbxGFOv.png (also, from the backend -> https://i.imgur.com/IKDqhsU.png).
I hope this will help you!

Calin
tagDiv Staff

Hi leandrocastro,
Please try the solution from this topic -> https://forum.tagdiv.com/topic/remove-a-specific-font-from-amp-i-use-mobile-theme/
Please let me know he results there.
Thank you!

Calin
tagDiv Staff

Hi,
The ads can be set using tagDiv Composer on cloud templates and using the theme panel for standard template. Also if you are using the mobile theme plugin theme on this one can be set only from the theme panel -> https://i.imgur.com/83AhsC5.png
-> https://forum.tagdiv.com/ads-adsense-overview/
-> https://forum.tagdiv.com/article-ads/
Thank you!

Calin
tagDiv Staff

Hi Greg45, can you please provide access to website to see when when you apply the css is no longer apply like on live css? If yes, then please contact us via email at contact@tagdiv.com and provide wp-admin access, I will check it as soon as possible.
Thank you!

Calin
tagDiv Staff

Hi,
Usually, this error is related to the legacy path. Do you updated the theme to the latest version 11.4.2? If yes, then make sure that you removed the old theme and old plugins before the theme update.
After the theme is updated the theme plugins need to be updated from Newspaper > plugins.
Thank you!

Calin
tagDiv Staff

Hi,
That page was made using tagDiv Composer or Bakery? Right now I see that there are 6 columns, but each of theme are 100% width (code that it is coming from Bakery).
I think it should be looking something like this https://i.imgur.com/pE2kkMx.jpg for this, please make a test and disable the Bakery.
If the page was made with that builder, then there are 2 solutions. To recreate that page in tagDiv Composer, or to try a custom css.
Thank you!

Calin
tagDiv Staff

Hi leandrocastro,
Please make a test and disable the from fonts from the theme panel -> https://i.imgur.com/Gfmqb1u.png (also check the weight of font -> https://i.imgur.com/MAqCkLT.png
For better results, you can try to disable all fonts -> https://i.imgur.com/r2qG5jL.png and add a custom one -> https://i.imgur.com/YzjFDgV.png that will be used on your website.
I hope this will provide better results!

Calin
tagDiv Staff

Hi,
I think that you are referring to implement the Google custom search in our theme. For the moment this can be done only with extra plugins and custom work:
Maybe those articles will help you:
https://www.wpbeginner.com/beginners-guide/how-do-i-get-my-wordpress-site-listed-on-google-beginners-guide/
https://wpengine.com/resources/how-to-add-google-search-in-a-wordpress-site/
Thank you!

Calin
tagDiv Staff

Hi LHubAgency, unfortunately, our theme allow to display only one category per block. For the moment this can be done only with custom code in the theme files.
Thank you for your understanding!

Calin
tagDiv Staff

Hi betina,
Can we take a close look at this problem? If yes, then please contact us via email and provide wp-admin and cPanel there. Also, please provide some screenshots with details about the problem and include the link of this topic to identify you.
One of your colleagues will help you as soon as possible!
Thank you for your understanding!

Calin
tagDiv Staff

Hi bluetang,
If you want what we can do until this will be implemented in our theme is to ask our developers to provide a function that will add the stock quantity on the single products.
(I already ask them and when I will get it I will let you know the code).
Thank you for your understanding!

Calin
tagDiv Staff

Hi lucia116,
I think that WPML is not recognizing that modification. Usually this solution is using when you are not using multi-language website.
I think that a better solution for this will be to use a plugin to create your own login page and set a redirect to it, I think that it can be done with some plugins form here https://wpforms.com/how-to-create-a-custom-login-form-for-improved-site-branding/
Also, you can take a look to WPML options for the login:
https://wpml.org/documentation/getting-started-guide/translating-wordpress-login-and-registration-pages/
https://wpml.org/forums/topic/translating-wordpress-login-and-registration-pages/

Thank you!

Calin
tagDiv Staff

Hi david.pavelka,
This can be done by duplicating the cloud header that you are using and in one cloud header set the H1 to be enabled and in the other one disable it. After that set the one that it is most used for your website as global and the other one set it as individual using the tagDiv Composer on pages and cloud templates.
Thank you!

Calin
tagDiv Staff

Hi tgamble,
I see two solutions for this.
1. You use that cloud header as individually only on the homepage (using the header manager) and set a different header as global (a header that is not set as overlay).
2. Edit that cloud header with tagDiv Composer and change it from overlay to default -> https://i.imgur.com/ibUcaWt.png and set a background color or image.

Also If you want you can import two scuba headers and one use it like it is with hover on homepage and the otter one set it as global for the rest of the website, but edit it and change the overlay to default (and set a background color).

I hope this will help you!

Calin
tagDiv Staff

Hi,
I think that this can be improved only if you enable Persistent object for AMP.
-> https://wordpress.org/support/topic/how-enable-persistent-object-in-amp-plugin/
-> https://amp-wp.org/documentation/getting-started/amp-site-setup/persistent-object-caching/
I hope those articles will help you!
Thank you!

Calin
tagDiv Staff

Hi,
If you’re not referring to Catalin, then yes, I’m the same Calin.
Have a grate day!

Calin
tagDiv Staff

Hi,
If you want we can take a look at this situation via email. For this You can contact us at contact@tagdiv.com provide wp-admin access and we’ll check the situation. Also, please make sure that you make a full backup for your website and include the link of this topic to identify you.
Thank you!

Calin
tagDiv Staff

I see.
Botha are using Newsmag theme, so I move the topic in Newsmag.
I think that you’ll like to look like this https://i.imgur.com/7t49tkG.png
Then add this custom css in the theme panel > custom code> custom css

.author-box-wrap .avatar {
    float: none;
    margin-right: auto;
    margin-left: auto;
    margin-bottom: 9px;
    max-width: 96px;
}
.author-box-wrap .desc {
    margin: 0;
    text-align: center;
}

I hope this will help you!

Calin
tagDiv Staff

Hello,
I just checked your website and It looks that the mobile theme version it is display on desktop -> https://i.imgur.com/pNunCP8.jpg this situation is created by the cache plugin. Please make sure that the mobile support is on. We recommend WP Super Cache plugin -> https://i.imgur.com/yqGLwTI.png
About the Instagram, this must be set like in this guide https://forum.tagdiv.com/instagram-widget/ (to display the number of follower you’ll need a Business or Creator Instagram account).
I hope this will help you!

Calin
tagDiv Staff

Hi,

That error is related to the new WordPress implementation to fix it, please replace all the code from wp-content/plugins/td-mobile-plugin/td_mobile_theme.php with the code from this here https://pastebin.com/zq4GvixG after that the problem should be fixed.
This implementation will be add in the coming theme update.
Let us know the results!

Thank you!

Calin
tagDiv Staff

Hi,
The code was for entire website where was injected that code. If you want to be only for the header, then you can try it like this -> https://i.imgur.com/VzscXz5.png
.td-header-template-wrap .td_block_wrap {
margin-bottom: 0;
}

Like you said, there are elements that by default have set a margin or padding and all elements have in tagDiv Composer a css tab from where can be adjusted. For example this https://i.imgur.com/OFEZBRz.png is a margin -> https://i.imgur.com/CsOlY71.png
I hope this will help you!

Calin
tagDiv Staff

Hi,
That message appears because there is no menu set.
For mobile menu, there can be a few situations.
If you are using the mobile theme plugin, the menu need to be set from here -> https://i.imgur.com/DAqOVDs.png if is a responsive version, and is made with cloud templates, the it can be done with tagDiv Composer, for this you can use our guide from here ->https://forum.tagdiv.com/header-manager/
And the last situation, in case that you are using standard templates (not the mobile theme plugin or cloud templates), then the menu will be take from here -> https://i.imgur.com/q0k5Tfb.png
I hope this will help you!

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