Hi mgiannelis,
Did you checked the sticky header in Manager?
Please edit the homepage https://i.imgur.com/cawJMRy.png click on manager -> https://i.imgur.com/3gpGTxk.png then the option for sticky should be one -> https://i.imgur.com/a2ai57M.png
I hope this will help you!
Let us know the results!
Hi,
The child theme is coming with the theme package. This can be get using our guide from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
In case that you can not find it you can also download it from here -> https://we.tl/t-MSVx14UsM0
Thank you!
Hi,
So, If I understand correctly you set the mobile theme and the amp plugin and the settings from mobile theme are set like this -> https://i.imgur.com/RPCQXb5.png -> https://i.imgur.com/e4eYjhu.png If is set like this it should work.
Thank you!
Hi GamersRD, unfortunately, this problem is on all types of paginations.
I informed our developers and I hope this will be resolved for the coming them update that should be on 2-3 weeks. If the fixed is implemented faster I will try to let you know which is the fixed.
Thank you for your understanding!
Hi muktipolice,
If this is on Newspaper and you are using cloud templates, then you can edit the single post template with tagDiv Composer -> https://i.imgur.com/gIzCOSv.png -> ad the author box under the next prev element -> https://i.imgur.com/dh3fqfy.png also the borders can be set in css tab per element -> https://i.imgur.com/JB0aR92.png
I hope this will help. If there are still some problems, please provide some more details and some screenshots.
Thank you!
Hi sloope,
The elements mentioned by you have different structures, one of theme it is use the image as background, using css, and the other one is using the image using the img element as an html.
So to use the single image and to make squares layouts, then the images should have a squares size.
Thank you!
Hi,
This is how the Slide element was made, this way you can drag the next / previous post -> https://i.imgur.com/dk3vuBd.png (if the access to the posts was made by clicking any were on that modal, then the option to drag the next post could no longer be used.)
Thank you for your understanding!
Hi,
I think that this situation can be because of the settings made on WordPress files, but it also can be from a plugin conflict.
Here are some topics that can help:
– https://wordpress.stackexchange.com/questions/52573/im-getting-a-404-message-when-i-try-to-access-wpadmin
– https://wordpress.org/support/topic/wp-admin-and-wp-login-404/
Thank you!
Hi,
This can be done, but for this we’ll need to check and see what type for search page are you using and we also need an example with different results.
Thank you!
Hi,
I just checked your website and the problem seems to be resolved -> https://i.imgur.com/w7voO8Y.png -> https://i.imgur.com/GVavy02.png
Thank you!
Hi dizajn, if the files are from scratch fresh install, then I think that something is interfering, because those post title should be full display like in my screenshot.
Yes, that will work, just make sure that after the theme update you also update the theme plugins (you’ll need to install tagDiv Standard Pack to use the old templates).
The theme should be updated via FTP, by replacing the old theme with the new one (replace not overwrite), in case that there are custom changes in the theme files, those will be lost. After that install the theme plugin tagDiv Composer, tagDiv Standard Pack and the rest of the theme plugins if you using (social counter, newsletter).
I hope this will help you!
Hi,
Unfortunately I do not know what will take to implement those features, but I think that for a developer is not so hard.
Indeed the option it is using the category style. Unfortunately for the moment there are no individual settings for what you required, but this can be done with a css like this one
.td-module-meta-info .td-post-category.td-post-extra-category {
cursor: default;
pointer-events: none;
background: none;
color: gray;
font-family: arial;
font-size: 14px
}
body .td_block_inner .td-module-container:hover .td-post-category.td-post-extra-category {
background: none;
}
The css can be adjusted after your needs and it need to be set in the theme panel > custom code> custom css.
Thank you!
I see. Can you please make a full backup and contact us via email to can inspect this problem when I’m logged. For this please contact us at contact@tagdiv.com and provide wp-admin access.
Thank you!
Hi,
If you set the code in the theme panel, then will no longer be need a child theme, because the theme panel settings are saved in database and is not affected by the theme update.
Thank you!
Hi,
When you check theme in tagDiv Composer, the social share are looking the same? If is looking correctly, then the problem is related to an extra plugin.
If is not the same, then please use the right click to copy and past the social share style -> https://i.imgur.com/dJra3nt.png
Thank you!
Hi,
This can be done per block using tagDiv Composer, just select the block and search after pagination -> https://i.imgur.com/2us9EQv.png -> https://i.imgur.com/IrXBcNY.png
I hope this will help you!
Hi,
Yes, that font foamily is added in the theme.
What you can do is to use the custom fonts option and disable the google fonts -> https://i.imgur.com/TWXvmZW.png -> https://i.imgur.com/GwXJmeZ.png
-> https://forum.tagdiv.com/font-customization/
I hope this will help you!
Hi,
I added this on our list and our developers will check the suggestion.
Thank you!
Hi,
If you create a new page and you try to edit it you get the same situation? Do you use CDN? if yes, did you tried without it? Also, did you made any changes in the WordPress files, like permissions, redirect, cache? Do you use object cache?
If yes, then we’ll need to check those and if the problem is still there, then you’ll need to contact us via email. You’ll need to make a full backup for the website and the database. In email please provide wp-admin and cPanel access.
Thank you for your understanding!
Hi rbmagazine,
I think that you are referring to this https://paste.pics/GGN38 if fi so, then the problem can be related to the theme install, maybe it was not installed the right file, also, it can be if you had a child theme or more theme versions (when the theme was updated the old theme was not removed).
If you want, we can take a look at it, for this you can contact us via email at contact@tagdiv.com, we’ll need wp-admin access and you need to have a full backup for your website.
Thank you!
Hi,
I think that the problem is that the code you get from the AdSense https://ibb.co/gyzRfYy need to be set between head tags and not in the body -> https://i.imgur.com/BewfIFQ.png -> https://support.google.com/adsense/answer/9274516?hl=en&ref_topic=28893 so that code need to be set in the theme panel in this place -> https://i.imgur.com/HM53CaX.png that code need to be set only once per page and including the code in that place is all you need. If you code it looks like this -> https://i.imgur.com/aTz3F4Q.png -> https://support.google.com/adsense/answer/9190028?hl=en&ref_topic=28893 then it can be set in ad elements.
Also, please by sure that your website is compatible with the AdSense policies -> https://i.imgur.com/8fVioIh.png if is not, the ads will not be display.
Thank you!
Hi greenleads_bg,
Normally when we update the theme we have a list of tested plugin and we test the update with those plugins, unfortunately, the Polylang is not one of them -> https://i.imgur.com/opfzZvm.png but as I remember there were some users that used it with the Newspaper theme (maybe after the theme update this to be no longer compatible).
Maybe for the Polylang you’ll need to use the string translate https://polylang.pro/doc/strings-translation/ to translate the cloud templates.
Thank you!
Hi,
I think that you are referring to this one https://i.imgur.com/D0jRpRj.png our theme do not has an option to display the subtitle on blocks, this can be done with some custom changes or a better approach is to use the custom filed and set the same text as the one from the subtitle -> https://i.imgur.com/mDEjkDe.png the results will be -> https://i.imgur.com/pYBWKri.jpg (you can style the layout).
Thank you!
Hi,
I think that you are referring to the social counter -> https://i.imgur.com/NMnO7He.png this is working correctly, because this is taking the likes from the Facebook page -> https://i.imgur.com/Q2q5NFC.png
-> https://forum.tagdiv.com/social-counter-styles-on-newsmag/
-> https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/
Thank you!
Hi,
I just checked your website and it looks that it is still deliver from the cache -> https://prnt.sc/75Ba8CMwnDpj
Also, something it is setting the css inline https://i.imgur.com/TOc59Zk.png I think that it is from some settings from the cache. It looks that almost everything it is coming from the cache -> https://i.imgur.com/kXztTol.png and if this problem is not happening when you are logged in as admin, thing the cache is the problem.
There are some cache plugins that even if you clear the cache or disable the plugin, the cache is still persisting, usually it is coming from a cache folder that was made.
Thank you!