Hi CountryCaller,
The only video popup that is on Newsmag is if you set for the post a featured video, then on blocks if you click on the image, this will popup -> https://i.imgur.com/3CZSmfe.jpg -> https://i.imgur.com/f2kGNTE.png
Unfortunately, this is the only popup that the Newsmag has.
If you want you can try some free plugins, for this you can use this article:
https://www.themeum.com/best-free-wordpress-popup-plugins-website/
Thank you!

Hi,
I’m glad that you manage to resolve with the print option.
About the breadcrumbs, those should be display with the full name -> https://i.imgur.com/7nfc8Ly.jpg did you made some changes in the theme files? Of not, then it can be some settings from an extra plugin.
Thank you!

Hi,
I’m glad that you manage to resolve the situation!
And thank you for sharing with us the solution!
Have a great day!

Hi,
Indeed this is about a margin bottom of 48px, the faster way to solve it is to use this custom css
.td_block_wrap {
margin-bottom: 0;
}
this code need to be set in the theme panel> custom code> custom css.
The second solution is to find out from where it is coming this custom code https://i.imgur.com/Wx3BLBG.png and set it on 0.
To save some time I recommend the first solution.
I hope this will help you!
Thank you!

For the moment in our theme is not used the amp_post_template_body_open hook, this appears only in the amp plugin. Normally it should be enough, but in case that isn’t, the it will be added in the theme too.
Thank you for you understanding!

Hi,
For this situation I know two solutions.
1. One solution would be to add the excerpt manually to your articles – http://screencast.com/t/mtJF1mvygm7
2. You need to uncomment a code in the theme files, unfortunately, this can not be overwrite in a child theme -> https://i.imgur.com/esvsxKm.png -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php
Thank you!

Hi news9,
This is because you deleted only the files and the database remain.
You need to delete or reset the database.
How to Reset Your WordPress Database to Default Settings
I hope this will help you!

Hi frodojrr,
This can be caused by more factors.
It can be from the host. It can be from the extra plugins. It can be from external resources.
What I recommend is to make a full backup for your website and after that make some tests using only the necessary plugins.
Make sure that the theme requirements are set https://forum.tagdiv.com/requirements-for-newspaper/ after that try the settings from ours guide https://forum.tagdiv.com/how-to-make-the-site-faster/
I hope this will provide some improvements.
Let us know the results!

Hi greenleads_bg,
I just made a test using the WPML and the settings from our documentation https://forum.tagdiv.com/using-theme-translations-together-wpml/ and for me it seems to look normal.
Please make sure that all settings are set like in our guide and in case that the problem persist, please let us know.
Thank you!

Hi urbandigital,
I think there is a misunderstanding, the filter is not working like that. That filter is referring if you want to display posts, pages or custom post types -> https://prnt.sc/YUtNFxIz-h9n
-> https://forum.tagdiv.com/flex-block-settings-guide/
If you want to display the posts that has the feature video set, then add a specific category to those posts and use the category filter (or you can do the same but using a tag).
I hope this will help you!

Hi,
If you do not want to use the Gravatar, then you can use a plugin for local avatar, if you want you can try the on from our guide -> https://i.imgur.com/QnHRwjy.png -> https://forum.tagdiv.com/how-to-set-the-avatar/
I hope this will help you!

Hi,
For amp you can set the code in 2 places, directly in the amp plugin -> https://i.imgur.com/FLsqeKn.png or in the theme panel > mobile theme > amp -> https://i.imgur.com/Efz3Sy3.png
Thank you!

Hi Rafael,
I understand that you are upset, but, as far as I know, we offered via email a solution for this problem and you said that the problem did not persist and you will monitor the situation and let us know if there are still some problems.
I think one of my colleagues answered your email. The solution didn’t work? If not, please reply via email and we will check of another solution.
Thank you for your understanding and sorry for any inconvenience this may have caused!

Hi,
Can you please do a few tests using only the theme plugins and see if the problem persist.
Also you can make a full backup and update the theme.
Let me know the results!
Thank you!

Hi,
Do you want to create a sidebar that can be used on the website? If is so, then you need to add widgets in the sidebar that you want to use -> https://i.imgur.com/CPe5ApP.png
If you want only a page like the one from the Animals demo, then you need to create it using the tagDiv Composer or you can copy the page from here (the code need to be set in a page like this -> https://i.imgur.com/f1oi8eY.png ).
I hope this will help you!

Hi,
I just checked and for me it looks like this on posts -> https://i.imgur.com/giLKIui.png -> https://i.imgur.com/E9vUsdZ.png should not be like this?
Can you please provide some screenshots to see how it should be!
Thank you!

Hi,
I see that this is a new featured added and from the research that I’ve made it should work with our theme, the code need to be set here -> https://i.imgur.com/WPuva18.png just made sure that you also check and use this guide https://support.google.com/analytics/answer/10089681?hl=en
Thank you!

Hi,
1. I understand, but since then, many changes have been made to our theme.
2. The mobile theme plugin was made to use only the options from the mobile editor, to no longer use shortcodes and builders, in this way the pages will be faster on mobile. What you can do is to use the responsive version ->https://i.imgur.com/o5fzKes.png
3. To use the mobile theme plugin is no need for the amp plugin.
Thank you!

Hi TheGrandes,
If the Google Adsense code are approved, then those should be display.
Can you please provide a link to your website and some screenshots related to the ad settings (how you set the ads code).
Thank you!

Hi,
Please make a test and use a cloud header, on this you can edit the search and you can add text on it -> https://i.imgur.com/JWq0GUK.png
I hope this will help you!

Hi,
I just checked your website and it looks that there is a single error that is coming from the cdn -> https://prnt.sc/x66Twg4ZYqQ2
Please make sure that all the cache and cdn are purged and check again. In case that the problem is still persisting. Please make a full backup for your website and contact us via email at contact@tagdiv.com and provide wp-admin access. We’ll check it as soon as possible.
Thank you!

Hi,
Indeed there were some changes for the cloud library. Was added a new layout and most of them can be view and get from the frontend, from a page/cloud template.
In the coming update our developers will add an option to be able to see the cloud library templates like before.
Thank you for your understanding!

Hi,
Indeed, a bundled revolution slider is provided with the theme
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ and the plugin should be updated using the provided version from the theme package.
Also, the plugin will be better to be manually updated. The theme plugins are automatically updated when the theme is updated, but this is a bundled plugin.
Thank you!

Hi,
This option was set individual per each block so you’ll need to access each of theme in part to remove the capital letters option -> https://i.imgur.com/jvM7gTR.png (this is because the individual option is overwriting the global one).
Thank you!

Hi,
If only the letters are not display in full height, then it can do done by setting on the block the line height for the title, for example using tagDiv Composer -> https://i.imgur.com/ggePOXo.png
If this is not what you mean, please let us know!